Get RM200 off on selected Air Conditioners
Use code: ACSPECIAL
1 July – 31 Aug 2026
Get RM200 off on selected Air Conditioners. Terms and conditions apply
Why Samsung Air Conditioners
Frequenty Asked Questions
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What will the installer check during the assessment?They’ll check key installation factors like room size, piping/route options, power point/isolator location, drainage, and outdoor unit placement feasibility.
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How long does the aircon site visit take?Typically 30–60 minutes, depending on how many rooms and the routing complexity.
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Do I need to be at home during the site visit?Yes—an adult should be present to provide access and confirm preferences (e.g., trunking route, unit placement).
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What should I prepare before the site visit?Have access to all rooms and the intended outdoor unit area. If you have existing aircon, share current brand/system info if available.
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When will I receive my discount code?Your discount code will be sent once the site assessment is completed.
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How will I receive the discount code?An SMS will be sent to you with your exclusive discount code once the site assessment is completed.
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How long is the discount code valid for?The validity period will be stated in the message with your code.
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Can the discount code be combined with other promotions?Valid for selected promotions only. Terms apply.
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What does “recommended system” mean?It’s the aircon system best suited to your space and installation conditions based on the site visit.
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Can I buy a different model instead of the recommendation?Yes, but suitability and installation requirements may differ. The installer’s recommendation is based on what fits your site best.
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Will the recommendation include the installation scope?Yes—the installer will advise the required setup and any site-specific considerations.
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Can I use Climate Vouchers to purchase Samsung aircon?Yes—Climate Voucher eligibility depends on the participating retailer/channel and the specific models covered.
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Can the discount code be combined with other promotions?Valid for selected promotions only. Terms apply.
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Do you offer Service Packs / Extended Warranty?Yes — protect your Air Conditioner with Samsung Care+ Expert Care, which includes extended warranty coverage and maintenance services. Learn more on the Samsung Care+ Appliances page. https://www.samsung.com/my/offer/samsung-care-plus/appliance/
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Can I buy a different model instead of the recommendation?Yes, but suitability and installation requirements may differ. The installer’s recommendation is based on what fits your site best.
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Will the recommendation include the installation scope?Yes—the installer will advise the required setup and any site-specific considerations.
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When will installation be scheduled?After purchase, the Samsung Certified Installer will contact you to arrange delivery and installation.
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How soon can installation be done after purchase?Samsung Certified Installer will reach out within 1 week to arrange your delivery and installation appointment.
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How long does aircon installation take?It depends on the number of indoor units and routing. The installer will advise based on your setup.
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Do I need to be home during the Air Con installation?Yes—an adult must be present to provide access and confirm final placement.
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Who do I contact if I need help after installation?Contact Samsung Malaysia customer service
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Is installation done by Samsung-certified professionals?Yes—installation is conducted by a Samsung Certified Installer.