5.2 Cu.Ft. Front Load Washer With Self Clean+

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5.2 Cu.Ft. Front Load Washer With Self Clean+
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Highlights

Fit More for Fewer Loads

Large Capacity (5.2 cu. ft.)

Peaceful washing

VRT Plus™

Easy troubleshooting

Smart Care

ENERGY STAR® Certified

ENERGY STAR® Certified

10-year warranty on the motor

10-year warranty on the motor

Features

Fit More for Fewer Loads

Large Capacity (5.2 cu. ft.)

Our large capacity, 5.2 cubic feet drum means you can wash more items in a single load and spend more time doing the things you love.

Keep the washer fresh

Self Clean+

Keep your washer fresh and clean with Self Clean+ technology, which eliminates 99% of bacteria* that can form in any washer drum. Self Clean+ will notify you every forty wash cycles when it is time for a cleaning.1

Peaceful washing

VRT Plus™

Innovative VRT Plus™ technology reduces noise and vibration for quiet washing.2

Easy troubleshooting

Smart Care

Easy troubleshooting from the convenience of your smartphone*. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.3

Easier disabled use

Accessibility

Use the front load washer more easily if your movement or vision is impaired. With the Samsung Riser, it is compliant with the Americans with Disabilities Act (ADA) height requirement*. So loading and unloading is much easier. The control panel also plays sounds and has braille next to the buttons.4

ENERGY STAR® Certified

Energy saving

ENERGY STAR® certified, so you can save money by using less energy without sacrificing performance or functionality.

Closet-depth fit

Give your home a sleek and modern look with a seamless design. This washer has a shallower depth*, so it fits within your existing laundry space without sacrificing any capacity thanks to our new, wider drum. Also, a new control panel design provides better visibility, so it is easy to use even when stacked.5

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.6

Durable & efficient

Digital Inverter Technology

Purchase Samsung Washers with confidence and receive a 10-year warranty on the Digital Inverter Motor.7

Specifications

  • Washing Capacity (cu.ft)

    5.2 cu. ft. (IEC) / 4.5 cu. ft. (DOE)

  • VRT

    VRT+

  • Physical specifications & size

    686 x 984 x 796"

  • Net Weight

    91 kg

  • Washing Capacity

    5.2 cu. ft. (IEC) / 4.5 cu. ft. (DOE)

  • Body colour

    White

  • Door

    White

  • Panel Display

    LED

  • Cycle time (min)

    45 min

  • ENERGY STAR® Certification

    Yes

  • Energy Consumption (annual)

    90

  • IMEF

    2.95

  • IWF

    2.9

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum type

    Swirl+

  • Interior Drum Light

    No

  • Internal Heater

    No

  • Motor

    DD

  • Number of Soil Level

  • Number of Spin Level

  • Number of Temp. Level

  • Progress Indicator

    Yes

  • Self Clean+

    Yes

  • Smart Care

    Yes

  • Smart Control

    No

  • Spin Speed

    1200 rpm

  • Steam

    No

  • Super Speed

    No

  • VRT

    VRT+

  • Cycle List

    Normal, Heavy Duty, Whites, Bedding, Active Wear, Quick Wash, Delicates, Perm Press, Rinse+Spin, Self Clean+

  • Number of Cycle

    10

  • Number of Option

    6

  • Option List

    Pre Soak, Delay End, Alarm Off, Smart Care, Child Lock(Dual Long Key), Spin Only (Long Key)

  • Net Dimension (WxHxD)

    686 x 984 x 796"

  • Net Weight

    91 kg

  • Gross Dimension (WxHxD)

    746 x 1076 x 866"

  • Gross Weight

    93 kg

  • Voltage/Frequency

    120 V / 60 Hz

Reviews

5.2 Cu.Ft. Front Load Washer With Self Clean+

4.5

Recommended by 92% of customers.

Write a review
5.0 76%
4.0 14%
3.0 4%
2.0 1%
1.0 5%
Features 4.6
Performance 4.6
Design 4.6
Value 4.5
AI Functionality 4.3
AI review summary
  • Customers highlight thorough cleaning power, even with large bulky items like comforters and towels
  • Most praise the remarkably quiet operation and virtually non-existent vibration during spin cycles
  • Many appreciate the spacious capacity, allowing more laundry in fewer loads
  • Reviewers value intuitive controls, quick wash options, and smart connectivity features
  • A few report mechanical failures or service issues, though most find the machine highly reliable
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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1,026 Reviews

ChMerlier
5 (9,999)

2026-05-23

5 (9,999)
We love the machine. We have the dryer that comes with it. The wash cycle are efficient. A music plays when the wash is done. The machine is very quiet, no vibration, even with full capacity like blankets. The washing result is always perfect. We can wash small load or high load with confidence. We installed the washing machine on the left side of the dryer and the doors opens such as you can just transfer the load directly from the washer to the dryer. We highly recommend.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Byron
1 (9,999)

2021-05-16

1 (9,999)
My old Samsung washer that we had for 10 years stopped working and the parts to fix it no one had, so we decided to buy an new machine which was a big mistake. Day one right out of the box it bounce around every where, I leveled it like it tells you to in the instructions and still the same problem. We have tried different amounts of clothes and that didn’t matter it still bounce uncontrollably to the point where it ripped out the brackets for the stacked dryer and dented my walls and scratched the top of the washing machine. I would no recommend this product to anyone. If this is what Samsung is bring to market they are definitely doing something wrong and needs to rethink this division in their company. This isn’t a $200 washing machine but it seem to work like a $200 machine. No a happy customer.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Andre
2 (9,999)

2022-10-26

North Carolina

2 (9,999)
Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference
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Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-02

Samsung Care

Thank you for being a Samsung customer, Andre! I recommend following the links below to help you with your washer. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. You can learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw Your washer may shake and move while spinning. Below is the link to minimize the vibration: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104332, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

dahright14u
5 (9,999)

2020-07-02

5 (9,999)
I bought this washer about 2 weeks ago and from the start it has been GREAT ! I love all the features, the quiet operating cycles and the large capacity to hold more clothes. The LED panel is very well designed and the sound made when a selection is made is quite nice. I like that I am in control of the washing instead of only having pre-set options. I have used the QUICK Wash on numerous occasions and it has saved me soo much time doing laundry. I like that I am saving water doing each wash cycle as the machine doesn't fill up and wash the clothes in a tub full of dirty water during washing. The washer is energy efficient and quite advanced. I like that I have an option to clean the washer using the SELF CLEAN feature which will keep it from mold, mildew and odors, this feature in itself is above the competition of other front load washers. Samsung really designed and produced a very well built, advanced complete washer in the 6000 Series. I am completely satisfied and enjoy doing the laundry which used to be a chore but no longer. GREAT JOB SAMSUNG !
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-11-17

DA

Hello dahright14u, thank you for your review. We sincerely appreciate your feedback and will share this with our team. Thanks again!

Frank
1 (9,999)

2024-01-25

San Jose, CA

1 (9,999)
[This review was collected as part of a promotion.] If I could express my frustration any more, I'd be shouting from the mountaintops about how utterly infuriating this washer is! Giving it a big, fat 0 stars is the least it deserves. This appliance is a complete nightmare – it has the nerve to suck up water like there's no tomorrow, even after being diligently turned off. It's a colossal failure. I implore you, for the love of sanity, steer clear of this abomination of a washer. It consistently throws 0C or 4C errors in my face, playing the drama queen when there's absolutely nothing wrong with the plumbing. One of its sensors decided to take an early retirement, leaving me with a useless hunk of metal. Spare yourself the aggravation and avoid this infuriating excuse for a machine!
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-26

Samsung Care

Hi Frank, Having an error code with our washing machine is extremely frustrating, and we understand you. Let's get you assisted. I have shared a link below about the steps to follow if the washer has OC and 4C error codes. Please click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

amber179
5 (9,999)

2020-08-26

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer! UPDATE: after months of using, I still highly recommend this washer
Alice
1 (9,999)

2021-06-30

1 (9,999)
Every time I do laundry it sounds like there’s an earthquake. The machine is super loud and shakes the entire floor. Been through all the troubleshooting - levelling, offloading, re-calibration - and the problem has persisted. Extremely disappointed and never want to purchase another Samsung appliance again.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-07-01

Operations

Hi Alice, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Sweetwine
5 (9,999)

2026-06-30

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a few weeks, and it is a massive upgrade over my old top-loader. The 4.5 cu. ft. capacity is deceptively large—it easily handles bulky items like king-sized comforters and heavy towels without throwing off the balance.The standout feature for me is how incredibly quiet it is. Thanks to the Vibration Reduction Technology+, the spin cycle is stable and you barely hear it running, even with full loads. My clothes come out extremely clean and fresh, and the energy-efficient design has already made a dent in our utility bills. I also love the Self Clean+ feature, which takes the hassle out of maintaining a fresh-smelling drum.
Juha
2 (9,999)

2025-05-08

Sandy, UT

2 (9,999)
I bought this machine less than 2 years ago and really loved it. It is quiet and it cleans clothes well. We are a household of only three and it did not have heavy use but a month ago the right side counterweight broke off of the plastic outer drum. I hoped the drum warranty would help pay for parts but the warranty only covers the steel part of the drum. Only 2 years and repairing the machine costs more than buying a new one. I suspect the bolts holding the counterweight were not properly tightened during manufacture, causing the weight to loosen and resulting in it breaking the plastic tub. Hopefully a one-off because I generally prefer Samsung appliances.

Features

5 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-05-09

Samsung Care

Hi Juha, It’s definitely frustrating when a machine you’ve taken care of and genuinely appreciated ends up needing a major repair so soon. We would love to help and to better assist you and collect more details. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149092252 to help our team pull up your information. Leo

Anonymous
5 (9,999)

2020-08-04

Killeen

5 (9,999)
[This review was collected as part of a promotion.] We received this Samsung washer in timely manner. The delivery and installation was quick and professional. The washer has a large load capacity, what is the most important for a family of five. I’m an active person who likes to exercise and run every day, so my clothes are very soiled after. I threw them in the washer and after a short period of time they come out fresh and like new so it has an “Activewear” setting for that type of wash which makes it easy. It also has an LED display so it makes it easy to see in the darkest of rooms. Another plus it’s energy star rated so it’s Economical. I highly recommend this product.
pereira1228
1 (9,999)

2020-11-24

Ocala Fl

1 (9,999)
from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-25

Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493

Candy
1 (9,999)

2024-02-12

1 (9,999)
I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.
Response from Samsung:
2024-02-13

SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

kim425
5 (9,999)

2020-08-18

Blue bell

5 (9,999)
[This review was collected as part of a promotion.] Love my washer, this is upgrade from my other washing machine which is also a Samsung. The best part of this is its quiet I can now adjust how hot I want the water to be. The touch pause and stop I love, it washes my clothes super fast which I really do need if I have to run out. The features that I like are how many rinses you want. I can hold 2 full size comforters. I like the quick wash the most because washes your clothes very fast if you're in a rush. Like that it’s front washer and the color white goes with everything, I mostly use the quick wash because I wash my uniform every day when I come home from work.
Anonymous
5 (9,999)

2020-07-27

Frankfort

5 (9,999)
[This review was collected as part of a promotion.] I love my new washer. Installing it was a breeze. Compared to my older washer this washer is so quiet outside of my laundry room I can’t even tell it’s running. My clothes are super clean now. The features are amazing. I am confident that no matter how small or large the load is they will come out clean. I have a large family so I am constantly doing laundry and what used to take me two full days now takes just one day. The different cycles make it easy to do super small delicate loads and huge soiled loads with ease. Super easy to understand what cycle I need for my dirty items. Super pleased with this machine.
Far2cheerie
3 (9,999)

2022-04-11

3 (9,999)
Within 6 months label started to rub off. When I called to complain I was told to take a picture for reference as they do not replace. I was having trouble with the machine not working properly in last spin cycle but as soon as we Thoroughly cleaned the washer and dispenser that seems to have solved the problem. (Would spin for hours without draining properly)Hope that helps others. I have not found it to be loud as others have complained. But mine is in my basement.
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Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-04-27

Operations

That's great! We're thrilled to hear this. Thank you so much for taking the time to share your experience. ML

Nana
5 (9,999)

2025-06-21

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] Just took delivery today of our new Samsung front load washing machine. We had previously owned a Samsung front load washing machine which lasted for approximately seven years before the repairs ended up costing as much as simply replacing the appliance. My wife is satisfied with the new washer so far. The new design seem sleeker and is slightly larger in cubic feet than our previous Samsung front load washer. The wife seems satisfied with the easy to use controls as with our last Samsung front load washer. Our new Samsung front load washer is equipped with an anti-vibration system, which is noticeably quieter.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mande
5 (9,999)

2026-07-03

Louisiana

5 (9,999)
[This review was collected as part of a promotion.] I've been very impressed with this washer. The 4.5 cu. ft. capacity easily handles large loads like bedding and towels, which saves me time and fewer trips to the laundry room. It cleans clothes thoroughly while being surprisingly quiet. The vibration reduction works great, even during the spin cycle, and the machine stays stable. The controls are easy to use, and the drum is large enough to fit bulky items without any issues. Overall, this washer has been reliable, efficient, and has made laundry much more convenient. I would definitely recommend it to anyone looking for a high quality front load washer.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Clotheswashingqueen
5 (9,999)

2026-07-29

Falmouth, ky

5 (9,999)
[This review was collected as part of a promotion.] So my old washing machine which was a top brand too BTW made so much noise and sometimes it felt like it was going to bounce right through my floor but my Samsung washing machine is quiet and you can't hardly feel any vibration from it at all I have even questioned whether its running or not the first couple uses and I love how much more clothes it can hold than my only one and the clothes feel so much cleaner when done in this washer it is probably the best washer for the amount of clothes and Blankets we wash around here and all the controls are so easy to use I am only 5" tall and it is perfect for me to use without bending and twisting and hurting my back. I absolutely love it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Dom R
1 (9,999)

2025-09-03

Eastlake, OH

1 (9,999)
Save yourself an anxiety attack. Save yourself!!! Please do not, I repeat do not get this washer. This was the absolute worse decision I ever made. I have yet to have one wash in which it has ran smooth. There was a time in which I fell to my knees crying asking God why me. Why does this washer hate me. It wants to destroy me. It jumps, it has broken its own legs off. It has been perfectly balanced and still tries to destroy me and my house. I called my warranty up and they did not help at all! Please again I say, stay away, this will destroy your emotions. You have to hold the machine while it runs and shut it off when you can't hold it back from running away. It's so annoying.

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-09-04

Samsung Care

Hi Dom, I cant imagine what you are going through right now with your washer. Let us help. If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150605953) to help our team pull up your information when you message us. Thank you. -Ricardo

Anonymous
5 (9,999)

2020-08-04

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I really like this washer. It's easy to use, has tons of settings, and is super quiet. I like that it plays a song when it's done. I can just hear it upstairs (it's in the basement) so it's not bothersome but I know when to switch clothes to the dryer. My last washer didn't have this so I would always forget about the wet clothes. I'm really enjoying testing all the different settings. I also am really happy with the capacity - it's much larger than my last washer; I can fit basically twice as much laundry in it, so only have to do one load when I used to do two. I have no complaints so far.
Watersaver
5 (9,999)

2025-11-16

5 (9,999)
[This review was collected as part of a promotion.] I purchased this washing machine because I want to save water. The front load capacity gives me the ability to save water and wash more clothes at one time. I'd like the design of this washing machine.Because it is small enough to fit in my laundry.Area, but large enough to meet the needs of the family. I noticed my clothes come out cleaner and less wrinkle.Because of the tumble factor in washing and drying the clothes. I enjoy the fact that the washing machine has the ability to connect to an app.However I don't use the app. The washing machine was installed in my condo, and it is very quiet.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Joe7
3 (9,999)

2020-10-04

3 (9,999)
Great washer when new. Features are just enough if you want a budget washer. Honestly my last washer had steam sanitize and stain away and i found such extra features useless. If you want a good wash just pick the hottest temperature hence why i bought this model and save a few bucks. I hope Samsung built this to last at least 10 years. As my last samsung fell apart in multiple places after 6 years and 2 service calls under extended warranty. I only went samsung again as i stack and didn't want to buy a new dryer. Make sure you get a 5 year service plan. I take 2 stars away for 2 reasons. No drum light. And until samsung proves it a reliable machine can they get that last star

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-11-17

DA

Hello Joe7, thank you for your review. We sincerely appreciate your feedback and will share this with our team. Thanks again. JM

darrylho
1 (9,999)

2022-02-03

1 (9,999)
I bought this from Trail Appliances (but posting here so potential buyers can be advised). Then after 14 months, the spin cycle was very loud. I called Samsung and they will not cover this since they only cover 12 months warranty. I had a repair person come and quote to repair this will be over $1,000 after tax! Problem was bent drum shaft and worn out bearing. Apparently just the bearings cannot be replaced and the full drum with bearing assembly must be purchased. This is a huge labour undertaking. I am so disappointed. Repair quote was so high, the technician said not worth it to fix, just buy a new one and consider LG instead. I already contacted Samsung twice with no help. Will try again. Maybe 3rd time's a charm? I also bought the matching dryer (DVE45T6005W) and after 15 months, there was a squeaking noise. The repair was only $262.50 so better than buying a new one. But still, who wants to spend this money on a repair on a dryer that is only 15 months old? Do not buy this washer and dryer model set.

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
EchoFcho
5 (9,999)

2026-06-25

5 (9,999)
[This review was collected as part of a promotion.] The capacity of this washing machine is unbelievable. The extra space allows me to add more clothes to a load. It's reduced the amount of time I'm doing laundry in half. After washing everything from bulky oily carpenter pants , to towels, and my clothing. I am very pleased with this machines ability to remove any and all stains I put in front of it. The washer is very quiet. When I shut my laundry room door, I forget the washer is even being used. My old washer has a terrible spin cycle where we could feel the vibrations throughout the house. This new unit has no vibration.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Denny
5 (9,999)

2023-06-01

5 (9,999)
[This review was collected as part of a promotion.] Just got delivered this week. Love it already after 3 loads. Very quiet. I almost thought water didn't go into washer. Clothes seemed cleaner. Pleased w how clothes come out w little water still absorbed on them. In my 27 year old washer I replaced, the clothes were always wet. I'm still getting used to the cycle choices and hope to find more info online. I feel a quick user guide on paper would have been nice in the packet. I haven't gone online yet for detergent quantity tips or cycle usage to save changes to certain defaults, instead of redoing each time. i.e., on the normal cycle I sometimes want cold instead of warm/hot. And I seem to only need med spin on the loads I did. It defaults to high.
UpsetMom
2 (9,999)

2023-04-28

2 (9,999)
Bought this brand new in summer of 2020. Recently the spin cycle sounds like a rocket launching. Had a repair person come out and he said the rear bearings are gone. $800+tx to repair. He suggested contacting Samsung for the parts and just pay labour. I see the machine is still available on the site for (sale price) $1050 ish. Used the chat and asked if we could get parts. The agent was extremely slow, replying 3-5 min, and said parts aren’t available then provided an 800# to call for parts. (1) if I wanted to call, I wouldn’t have used the chat (2) if the parts aren’t available why would I call? I realize that companies are making poorer quality items to make more money off customers, but I’ll be looking at other brands to replace this machine.

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Mom2jngncna
3 (9,999)

2025-07-11

Onondaga County, NY

3 (9,999)
[This review was collected as part of a promotion.] It meets the basic needs, but it doesn't fully replace what I had. The door doesn't feel like it is closed without a firm push, but the framework is plastic making me hesitant to really shut it like my old one. I compared it to another Samsung model but felt the other model had too many features I wouldn't use, but should have spent the extra money. While this washer does what I want it to, it NO save setting. So I had to make a chart, laminate and hang it for my teens, as this doesn't even save the last cycle/setting used. You also need hold the start button, it's not a quick touch. Almost annoyed that we bought the warranty, as my previous washer only lived 7 1/2 yrs without one (and a lot of CPR).

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-07-11

Samsung Care

Greetings! It’s clear you’ve put thought into choosing a washer that fits your home and family’s needs, and you’ve made the most of the features it offers. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149946406 to help our team pull up your information. Leo

Tai D
5 (9,999)

2025-10-20

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung front-load washer for several months now, and overall, it’s an impressive machine. The washer has a modern, sleek design that looks great in the laundry room, and the drum capacity is generous, which makes it perfect for washing bulky items like comforters and large loads of towels. What stands out most is how quiet and efficient it is. Even during the spin cycle, the noise level is surprisingly low. The Eco and Quick Wash cycles are genuinely useful — the quick wash finishes a small load in under 30 minutes, and the clothes still come out clean and fresh.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
pleysu
1 (9,999)

2023-04-02

1 (9,999)
Purchased the washer/dryer set today to replace a Kenmore set. After setting up began the calibration as per the manual and the washer only buzzed, and lasted for about 5 min then shut off. Tried to run a cycle with no laundry, same thing. The door was even able to be opened as this was happening. I am familiar with the sequence of events when a cycle starts as the Kenmore is identical to the Samsung and there is no door lock after any cycle is selected. It just goes bzzzzzzzzzz...... So needless to say this is an absolutely horrible experience and not one that I predict is able to be resolved promptly after dropping 2.5k on the set. I'll be in touch with Best Buy tomorrow to begin this process.

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-04

Operations

Hi there, thank you for reaching out. We're here to help. Could you please get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Reza M
4 (9,999)

2025-11-27

4 (9,999)
The 5.2 cu.ft Samsung Front Load Washer (WF45T6000AW/A5) has excellent capacity and runs with low noise, not completely silent, but definitely quiet. It cleans really well, and the Self Clean+ feature is a nice bonus. I just wish it had phone/app control. Overall, a solid and reliable washer.
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Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Anonymous
4 (9,999)

2026-08-12

4 (9,999)
Runs very weell and quiet. We are loving it. Plus its style are very sleek.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Jerry
4 (9,999)

2023-08-23

4 (9,999)
[This review was collected as part of a promotion.] Although we have only owned the washer for a very short time, it has exceed all expectations to date and has just need some minor balance adjustments that I think is to be expected. I do like the fact that it has a different and improved motor system and also has easy access to the washer filter for periodic cleaning. I also like the fact that if desired you can access the washer via bluetooth app. However, I urge all to read the reviews before connecting. To connect you must give access to all of your personal cellphone information including your blood type..grin, well almost.
Luvgadgets4
4 (9,999)

2026-04-13

4 (9,999)
[This review was collected as part of a promotion.] ​I’ve been using this front-load washer for a few months now, and it has been a total game-changer for my laundry routine. The 4.5 cu. ft. capacity is perfect for handling large loads like bedding and towels without any struggle. What impressed me most is the Vibration Reduction Technology—even during high-speed spins, the machine stays remarkably quiet and stable, which is great for my laundry setup. It’s efficient, easy to use, and leaves my clothes looking and smelling incredibly fresh every time. Highly recommended for anyone looking for a dependable and quiet upgrade!

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Anonymous
5 (9,999)

2020-07-27

HORIZON CITY

5 (9,999)
[This review was collected as part of a promotion.] As soon as I saw the quality of the washer it's designed and functions I new I had made the best purchase ever. It offer's everything that I need to do the laundry more easy and for me to make sure that our clothes are clean and safe with every wash. I love the fact that it has the Bedding Cycle since it's something that I was looking forward to use. I love Comforters that are heavy and I always had a hard time washing them , but this time I was so amazed and happy to be able to wash them without worrying if they would come out clean or not. I also love the self cleaning cycle that way I'm always sure my clothes will always be cleaned and smelling fresh. I love it and I'm so happy to own another Samsung product.
Disappointed Customer #2
1 (9,999)

2023-03-06

1 (9,999)
We bought the washer 4 months ago and the first couple washes were ok. Then the tub inside would bounce and hit the door when the spin cycle started and stopped. I called samsung support twice and with a bunch of hassle almost 2 months later I finally had someone come and take a look. The tech did not do a thorough check and told me to try a load which he told me 4 towels is as much as I can put in. Of course it worked fine. After he left I put what a normal load of laundry should look like and it bounced everywhere. I called samsung again and because the tech said there's nothing wrong, they can't send a new tech or refund etc. I am so disappointed. I wish I would have read all the reviews before I bought this.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-03-07

Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

FrugalEngineer
5 (9,999)

2026-01-18

Alabama

5 (9,999)
[This review was collected as part of a promotion.] swift, efficient machine built to exacting standards. Cleans clothes completely, without undue wear on fabrics. Being front loading, so clothes don't get wound up around any agitator. it's well balanced and sturdy, even pretty heavy, so it doesn't rock and throw itself out of balance during the spin cycle with a heavy load. When running, it operates with a soft, reassuring sound; just enough for you to know it's on duty and doing its job, without invading your ears with its action. Finally, the buttons feel sure and precise and let out pleasant tones with each press. What's amazing is how they can build and market such a machine, with this much technology and delivering so much value for the price they charge.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Suzzy
5 (9,999)

2025-11-18

York, Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] Samsung washing machines are awesome. The machine is very effective in cleaning every garment that is put in it, including a comforter.. any garment that you wash in the machine after the spin cycle comes out almost dry which means that there is less time in the dryer needed to dry the clothes. I am partial to front loaders because I feel they clean and don’t tear your clothes up. The washer is very effective, even on a delicate cycle and very quiet. If using softener or beads, The effectiveness is not diminished in a Samsung washer but comes out smelling wonderful.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-08-25

5 (9,999)
[This review was collected as part of a promotion.] My wife does most of the laundry at our house, but since getting this new washer I have been pitching in more and more to help. I can't believe how easy this washer is to use! I really like the blue LED Lighting it is even on the dial. My wife and I's favorite setting on the washer is the normal setting, you can even change how high your spin is, how cool is that? This was so easy to set up and start using. Have I discussed with how quiet this washer is? I can not even really hear it running when we are using it. Oh something else cool about this washer is the Self Clean! It's super easy to use as well and the manual explains how to use all the different settings on this nifty washer! I highly recommend this to anyone!
amber179
5 (9,999)

2020-08-03

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer!
Linda22
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-04-15

5 (9,999)
I bought the washer/dryer as a stackable set. Great machine. Washes well, large capacity, quiet. Would definitely recommend.
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-04-17

Operations

Thank you, Linda22! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Front Load Washer. 

Berenice
5 (9,999)

2023-03-06

5 (9,999)
Most of the time we don't read the instructions, for don't shaky spinner you must to remove the locks behind the washer
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
MarthaK
5 (9,999)

2026-06-22

5 (9,999)
Bought 4 months ago, works very well. Very silent so i am able to put a load in at night time and not disturb the house
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Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tmaciel1989
5 (9,999)

2020-07-08

Pullman

5 (9,999)
[This review was collected as part of a promotion.] So excited about the delivery of this washer and dryer. The technological advancement of this pair did not disappoint. The LED display and springy chime when powered are are sure to excite even the most grimmest of laundry doers. I was impressed with the 9 preset options available to me. Specifically impressed by the ability to alter preference of rinse, temperature, and soil level (with kids this is essential). The washing machine is quiet and does not shake like previous machines I have owned. I went into another room and could not hear the wash in spin cycle. Impressive. The dryer is equipped with technology that actually senses when your clothes are dry. No more over-estimating or under-estimating dry time. Great duo.
Cindy
5 (9,999)

2025-07-30

5 (9,999)
[This review was collected as part of a promotion.] We had our new washer delivered a week ago and I’ve done probably 15 loads so far because we have a new puppy!!! We had a Samsung previously that lasted 12 years and was reliable. This one, so far is even better I believe. It has more options for temperature of the water, extra rinses, spins and seems to wash a bit more quickly than my old one did. I love it so far, AND it has a 20 year warranty! I like the redesigned door seal too that’s supposed to cut down on the mildew problem the old door seals had. I’m looking forward to using it for many more years!
PB056
5 (9,999)

2020-09-11

Toms River

5 (9,999)
[This review was collected as part of a promotion.] We are very excited about our new washer! It is extremely nice looking and works great! It has many helpful features, including quick wash and sanitize modes. It is rather large as well and can hold a good amount of clothes and or bed sheets. Does wonders for my mans dirty work clothes! The LED lights pair beautifully with the clean white look. We had an older unit that was loud and noisy. It literally shook the house! Not any more! This new washer from Samsung is very quiet. It truly makes my life much easier! Thanks Samsung for another great appliance!
Frustrated Beyond Repair
1 (9,999)

2026-05-02

1 (9,999)
I have never dealt with a more frustrating experience than with our Samsung washing machine. This is a brand-new unit, less than a year old, used lightly by a family of three. After only five months, it began making a severe banging noise during the final minutes of the spin cycle. The issue is completely unpredictable — we never know when it’s going to happen. We’ve now had three service visits. During one, the technician replaced the basket and bearings entirely — a major repair on what should essentially be a new machine. Despite that, the problem continues. At the most recent visit, technicians couldn’t find anything wrong. Yet later that same day, the machine made an even louder banging noise and, for the first time, emitted a burning smell. At this point, this goes beyond inconvenience. This is a reliability and safety concern. A washing machine with repeated internal failures and a burning odor is not something any household should feel comfortable using. What’s most disappointing is the lack of resolution. After multiple service calls and hours spent on the phone, no meaningful action has been taken. We purchased Samsung expecting quality and reliability. Instead, we’ve been left with an unreliable appliance and no confidence that it’s safe to use. Buyers should be aware that even significant repairs may not resolve underlying issues. We will never purchase another Samsung product.
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Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-03

Sandy InTouch CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Andreah52
5 (9,999)

2020-07-14

Cecilia

5 (9,999)
[This review was collected as part of a promotion.] I am highly impressed with the quality of this washer, it is definitely an upgrade from what I had before. I love how I can use different settings depending on what I am washing. I have never owned a front loader but I have to say it is now my favorite. It holds quite a bit of clothing. I love the area where you add your soaps, it has a max fill line on it so you know how much soap to use. The washer is so quiet and plays a nice little tune when it's done. The LED lighting is an absolute plus at night when doing laundry. I highly recommend this washer to anyone looking for an upgrade. My favorite Setting is the normal setting, you can pretty much use it on anything. I also feel this washer cleans my clothes so much better than my past ones.
NorwayNiko
5 (9,999)

2026-04-16

Ferndale, MD

5 (9,999)
[This review was collected as part of a promotion.] Capacity is Amazing!! Never going to laundromat again, ALL of my comforters and blankets fit sparingly! I tried short quick wash on dirty clothes and came perfectly clean. No noise is heard beyond quiet swish of drum turning water if standing directly next to machine no vibration. If i am not sure i pushed start I actually have to walk back to look in front window of washer just to be reassure it is running because it is so quiet sure it is running. Ergonomically designed easy to operation. All around beautiful machine, I'm in ❤️ love

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
thenightskywalker
1 (9,999)

2024-07-24

Los Angeles

1 (9,999)
Awful experience with Samsung appliances. The washer has issues where it becomes unbalanced in the last rinse + spin cycle causing the washer to rinse, drain repeat with no resolution. The only solution is to manually drain it using the emergency drain at the bottom next to the filter. This is unacceptable, as someone who has used an LG front load washer, I've never thought issues like this existed. What happened to the times where companies made products that just worked without any tricks. Get it together Samsung, or drop the business.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-07-29

SEA Care

Hi there, Ensuring your washer is balanced and completes a cycle is important for your clean clothes. Let's get the necessary information to ensure your washer is set up correctly. The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147384337) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jesskewl
1 (9,999)

2023-04-12

omaha, nebraska

1 (9,999)
Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-18

Samsung Care

Hi there, We aim to have this resolved. Before choosing your new laundry set, there’s much to consider before the installation, such as your hook-up location, outlet voltage, and whether you need gas or electric. You may refer to these links and videos: Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4 Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145681125, to help our team pull up your information. Have a great day. Melardo

onemorenewuser
4 (9,999)

2022-06-14

4 (9,999)
Bought this one a couple of weeks ago, when making my choice I was convinced that I can have this machine connected to my phone, that's what you can see on the photos above. But here comes disappointment - there is nothing nearly close to that, the application only serves to fetch description of codes that machine displays for the cases when something goes wrong. Complete garbage for me this app, just takes the space in my phone. If there is an error code I can always ask google, why do I need this app. Other than that the machine has no connection to the phone, it is not the IoT device, the photos are really misleading. Overall, did not have any issues with the machine within these couple of weeks, its quiet and I like the pre-wash option, does great job

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-06-15

Operations

Hi onemorenewuser, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Washer! 

Anonymous
5 (9,999)

2020-08-04

Kalamazoo

5 (9,999)
[This review was collected as part of a promotion.] I love that the washer is big enough to fit our king size bedding and smart enough with its sensors to not use more water than is necessary for small loads. There are many options with each of the settings so you can make the washer fit whatever the needs of the specific load are. Coming from an old top load washer I absolutely love how much more efficient this washer is and saves on water and detergent. The washer has a sleek modern look with blue LEDs to indicate the selected settings as well as the current status of the load.
Lulu
5 (9,999)

2026-06-01

5 (9,999)
[This review was collected as part of a promotion.] I've been extremely happy with my Samsung washer. It does an excellent job cleaning clothes, even on heavily soiled loads, while still being gentle on fabrics. The machine is quiet, efficient, and has plenty of cycle options to handle everything from everyday laundry to bedding and delicate items. One of the things I appreciate most is its large capacity, which allows me to wash bigger loads and save time. The controls are easy to use, and the washer looks modern and sleek in my laundry room. I've also noticed that it uses water and energy efficiently without sacrificing cleaning performance. Overall, this Samsung washer has been reliable, convenient, and worth the investment. I would definitely recommend it to anyone looking for a high-quality washing machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rebeca
4 (9,999)

2025-11-04

California

4 (9,999)
[This review was collected as part of a promotion.] Overall, a good purchase. I will need sometime to review the manual on how to adjust the washing time. 45 mins. for a normal wash is too long. 35 minutes is ideal for me as I don't like to over load. Also, the door does seem to be a little affected when washing men's heavier clothes, I hope this does not become an issue with the door locking properly in the future. The dryer is also a good purchase, very effective, again, I'll have to research how to control the timer manually because 45 mins it's too long.

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Christina
5 (9,999)

2026-06-24

5 (9,999)
[This review was collected as part of a promotion.] This washer is fantastic! I haven't had any problems with it, except for the mildew that can build up around the rubber seal. Luckily, it's super easy to clean with a little bleach. I've learned that keeping the door open after each use helps it dry out, and I'm trying to make that a habit, even though I sometimes forget. It holds so much laundry – I can do two to three loads at once, which is a huge time-saver! Definitely a great choice and I'd recommend it to anyone. 🧺🧼✨ #Washer #Laundry #Home #Samsung
Shxlbey
5 (9,999)

2026-08-10

Muskego

5 (9,999)
[This review was collected as part of a promotion.] I’ve been extremely happy with this Samsung front load washer! The 4.5 cu. ft. capacity easily holds large loads like bedding and heavy towels without any strain. It runs surprisingly quiet, and the vibration reduction really works well—no shaking or walking across the floor during spin cycles. The Self Clean+ feature is a huge plus for keeping everything fresh and odor-free without extra work. Highly recommend!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Jj2020
2 (9,999)

2020-11-27

2 (9,999)
I just got delivered it today. Runs 3 load... realized vibration. I don't know that's normal. It's louder than I expected. I checked the leveling legs and lock still vibrates loud

Features

3 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-12-29

DA

Hello Jj2020, thank you for your question. You may find the following helpful. Page 21 of the owners manual will assist with ensuring that the shipping bolts were removed. Also, page 26 will walk you through calibrating your washing machine. Hopefully one of these assist you with your issue. If you have further questions, please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support).

No cold rinse
4 (9,999)

2026-04-12

4 (9,999)
I was excited to get this new Samsung machine. My old one, also a Samsung died after 14 years of use and I was happy with that one. I am disappointed that the new machine does not let me select a cold rinse for every cycle. It only rinses the laundry cold when selecting cold as the wash temperature, so no hot wash & cold rinse or even warm wash &cold rinse is possible. The laundry always comes steaming warm. It would be more energy efficient if the cold rinse could be used at all wash temperatures.

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Duke
3 (9,999)

2025-09-11

3 (9,999)
[This review was collected as part of a promotion.] We have been using Samsung for 20+ years. This washing machine was to replace a Samsung top of the line ma hine. From the start it would not spin without jumping all over. I talked with service. They talked me through a fix. It lasted 5 weeks. Had to fix it again. Finally requested a tech come out. He determined the machine had vibrated so much that the base cabinet was collapsing which was adding to the problem. Sitting in on the floor and leveling it helped but did not solve the problem.

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-09-11

SEA Care

Duke, we understand the significance of a working washing machine in your home. Let us help you. To rectify your concerns with your washer. Click the link and hyperlinks and watch the instructional video (if available). Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150690627, to help our team locate your information when you message us. Have a great day. -John

lauralsm
5 (9,999)

2020-07-12

Edcouch

5 (9,999)
[This review was collected as part of a promotion.] I am very happy with my new Samsung washer. The installation was done quickly and I was up and washing clothes in no time. It was not hard figuring out the settings and various options. I loved the blue lighting and the easy to read labeling. My oh my, this washer is quiet. I only wish it was wifi enabled so I would know when the cycle was done, thats how quiet it is. Unless I am in the garage with it, I won't hear the jingle to let me know it's completed washing a load of laundry. However, I can live with that. The capacity is awesome, I cut my washing time in half, I use the normal cycle for brights, whites cycle for whites and heavy duty for towels and such. I am so happy and my friends are all jealous right now. I know it will last for a long time as it was designed by Samsung.
BobbyP
5 (9,999)

2026-07-05

Florida

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a little while now and have been very happy with it. The capacity is great for larger loads, which helps reduce the number of wash cycles. It cleans clothes thoroughly, and the drum stays fresh and easy to keep clean. The controls are simple and ergonomic, making it easy to select the right settings. It’s also much quieter than I expected, with very little vibration even during the spin cycle. Overall, it’s a reliable, efficient washer that I would recommend.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Anonymous
5 (9,999)

2020-08-27

Tonawanda

5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is the best washer I have ever owned. It is very modern looking and you can tell it is great quality. There are many different cycles you can use for customized washing. My favorite is the quick wash cycle because you can get your clothes washed in 22 minutes.As you can see in the pictures there are 10 different cycles to choose from. It runs smooth and i just cant believe how quiet it is. You can use it for small loads or large loads. I also love the digital interface.
cynteria101
5 (9,999)

2020-07-14

Rex

5 (9,999)
[This review was collected as part of a promotion.] This is one of the best washers created, the smart touch feature makes it super convenient to pop in some clothing push and go, leaving me knowing my washer is doing its job without me having to do much work other than watch my clothing be clean and fresh. The settings on the washer were easy to navigate with the smart touch the best setting in the washer is the self clean as I've never had a washer that provided this feature before, once used the washer looks brand new again!!!
Rita74885
5 (9,999)

2024-08-14

5 (9,999)
I'm very exciting to have this washer. I love the feature when it can clean by itself. Tackle my large loads of laundry quickly and efficiently.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tim93908
5 (9,999)

2024-08-14

5 (9,999)
I got this is as part of a set from my parents after I bought my first home. Have served me well since then. I swear by Samsung products.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-08-27

Killeen

5 (9,999)
[This review was collected as part of a promotion.] The New Samsung washer is a high innovative technological device that is great for the big family. It has lots of space. The Samsung washer is a high and energy efficient washer that does it’s job. This washer saves us a lot of water plus washing a load of clothes is at a timely manner. It makes little to no noise while in motion. The previous washer took longer to finish the normal cycle, the new washer takes only 45 minutes. The spin cycle leaves the clothing really dry and have not had a problem. I also like the size of the inside of the washer. The washer is easy to use and to start, you just pick and choose how you want your washer to run. I’m really excited about this Samsung washer that it has the self clean program. I highly recommend the washer to other customers that want to purchase great quality!
Carmela77053
5 (9,999)

2024-08-20

5 (9,999)
I found that the Samsung Front Load Washer with Self Clean feature works really well. Do try purchasing this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
OldSchool53
4 (9,999)

2023-04-22

Bunnlevel, NC

4 (9,999)
[This review was collected as part of a promotion.] Moved to new house and decided to get a new washer. Used to top loaders, but wife wanted to try front loader. Not bad, but some of the settings are not the same. Their idea of soaking is to get the item wet, damp,really, and then wash as usual. Water savings should be substantial. Am now pre-soaking in bucket and transferring to washer after clothes have "soaked" not just been damp. Regular required cleaning was never needed to extent these machines now require, either.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Corporate Buyer
4 (9,999)

2026-06-24

4 (9,999)
[This review was collected as part of a promotion.] Product is of decent size not for very large loads. Is not very loud at all. Makes no sound. Make sure you get it on a level area, so you get no vibrations you can apply 2-sided tape under side of pedestals for extra stability. It is hard to keep clean as far as the rubber seal goes you have to keep the seal dry once you use it and let it air out or you will get the moldy musty smell. Overall, for the price and capacity and lifespan of this unit I would recommend it.
Breebree83
5 (9,999)

2020-07-14

Stem

5 (9,999)
[This review was collected as part of a promotion.] This washing machine is absolutely amazing!! I’ve had others but, this machine is one of the absolute finest one I’ve ever had the pleasure of washing with!! It’s very quiet unlike my last washer and uses way less water than I expected! It’s very sleek and attractive to the eyes! I love that when it’s on even on the spin cycle it doesn’t make much noise at all and you can barely tell it’s on!! I’m very happy with this washer it meets all my needs and expectations!
Kwayne
5 (9,999)

2026-06-22

Poplar bluff, Missouri

5 (9,999)
[This review was collected as part of a promotion.] Keeping up with the endless laundry for four daughters requires serious capacity, and this Samsung machine completely delivers. It handles massive loads with ease, and the cleanliness is exceptional—everything comes out completely spotless. Ergonomically, the control panel is intuitive and the drum is very easy to load and unload. Best of all, there is virtually zero noise or vibration, even when running the highest spin cycles. A solid, highly efficient machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)
Bob S
3 (9,999)

2025-01-15

Tucson, AZ

3 (9,999)
It came with the house, and was brand new. The washer did a wonderful job at washing clothes. It is quiet, and seems to be very efficient. The reason I gave it a three Star rating is because it is a front load washer. This is the second front load washer we have owned, and after the first, I said, I would never buy one. But it came with the house we bought. We have lived here for two years and it is time to replace the washer. The problem with front load washers is that no matter what you do, they always tend to smell like mold and mildew. We would leave the front door open on the washer. After each load, I cleaned the washer every time it started to smell or when the washing machine told me it needed cleaned. I ended up just cleaning it no matter what every two weeks. It still smells! I just don’t understand that at all.
Response from Samsung:
2025-01-16

SEA Care

Keeping the washing machine in pristine condition is important for keeping your home well organized, Bob S. Let's get the information you need to ensure your range stays in tip-top condition. The link below will guide you in cleaning and caring for your washer to prevent mildew smell. Learn more by checking the hyperlinks. Washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148173641) to help our team pull up your information when you message us. Have a great day. -Ernest-

LaundryQueen
4 (9,999)

2023-01-22

4 (9,999)
[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. Quite operation. I have enjoyed the multiple settings both different loads and within the loads. And I have now gotten used to it “singing” to me when finished. The only complaint so far is a small issue when added detergent and softener along with my sanitizer; there isn’t enough room in the reservoir to hold it and I have noticed it running out into the machine before the start of the load.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
KBoyle
1 (9,999)

2023-04-22

Harbor Springs, Michigan

1 (9,999)
Zero stars. 3 weeks out of warranty, this washer destroyed itself. The counterweight in the machine broke loose from the drum, then broke itself in half. Dented the front of the machine, punctured the drum and leaked all over the place. This seems like a failure that should never have happened. The installation was correct - level and secure. We did a self clean monthly. The calibration was checked regularly. What a disappointment and a total waste of $.
Response from Samsung:
2023-04-27

Samsung Care

The basic functionality of the washer is to clean the laundry, KBoyle. Let's increase the washer's cleaning effectiveness. We would love to discuss your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145713407, to help our team pull up your information. Have a great day. Melardo

Beachbondgirl
5 (9,999)

2025-08-24

Pensacola Beach, FL

5 (9,999)
[This review was collected as part of a promotion.] Not the most expensive washer sold by Samsung, yet still very modern with lots of bells and whistles. The value for the product on this one can’t be beat. Has large load options, sanitizing with hot water and zero vibrations even when I disregarded the installers recommendation to not use my other brand pedestal we already had in place. He said it would wobble and possibly get off balance but it’s such a nice machine I’ve had no issues with it. Great product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shane
5 (9,999)

2026-05-11

Lexington, KY, USA

5 (9,999)
[This review was collected as part of a promotion.] Hands down, the quietest, most efficient & the most intuitive washing machine I have ever owned. It eases my daily stress to know, without doubt, that every load of laundry will be washed to a pristine clean. The sensors and modern technology used in Samsung's washing machines are always cutting edge and up-to-date I would recommend a Samsung washer to anybody who wants a reliable, efficient, quiet, and long-lasting machine. Five stars...highly recommended.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Leatherneck81
4 (9,999)

2022-01-04

Paris, Illinois

4 (9,999)
[This review was collected as part of a promotion.] The washer seems to be working great after the initial hiccup related to its shipping. After getting it all hooked up the first time and turning it on for a test run, water went everywhere - leaking from underneath. Ultimately, the problem was a broken plastic "air gap" (I think it was called). The part was broken during shipping. To the company's credit they responded quickly to get someone out to fix it. The part was not readily available so I had to wait about 10 days to actually get it fixed. The repairman said that it looked as though the piece may have broken when the delivery guy stuck the dolly under and a piece of Styrofoam packing pushed up into the drain hose and breaking the plastic piece. Maybe a design modification would prevent repeat occurrences. Aside from that frustration, the washer has worked very well.

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
TR28
1 (9,999)

2024-07-26

1 (9,999)
We have a 2 year old Samsung Washer/Dryer set that includes this model. It started making noises, but we thought it was just an unbalanced load. The noise became worse, so we called in a repairman. Turns out the Counterweight bolts were not properly attached, and they broke away, therefore breaking the counter weight, and damaging the tub. $950 to fix. Samsung seems to struggle with appliance quality and workmanship, so I would recommend another brand.

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Amy C
1 (9,999)

2025-01-07

Oshkosh,WI

1 (9,999)
Constant odor. Cleaning machine makes no difference. Must leak into inaccessible areas. Have to keep door open all the time to avoid overpowering mildew odor which doesn’t make one feel confident about sanitary conditions for washing items. This started almost immediately. Huge hassle to try to get service. Gave up. Also, legs won’t stay balanced long. Had my previous (NOT Samsung) washer for over 10 years. Should have kept it. This one is terrible.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-08

SEA Care

Hi Amy C, Making sure your washer completes a cycle is important for keeping your clothes clean. Let's get the necessary information to ensure your washer is running smoothly. The link below will help you balance the washer and ensure your clothes are clean. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148105835) to help our team pull up your information when you message us. Have a great day, -Ernest-

Mike
1 (9,999)

2024-11-07

Nashville, TN

1 (9,999)
I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-08

SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Anonymous
5 (9,999)

2020-09-29

wintersville

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer. I was so happy to get this. At first it came without a hose but they delivered it a week later. I love the sanitize feature to clean the washer. My previous washer was okay but this washer blows it out of the park. They are so many more feature. The bright led display is bright so i can chose my cycle. It has many different temperatures. Which us really nice. It also has different wash load options. You can also choose how many spins it does in a cycle. It washes my clothes with such ease and they look amazing coming out. It has a drawer that opens for detergent, bleach and softener. I usually use tide pods but i use the drawer for my fabric softener. I have had absolutely no problems with this washer. It has exceeds all my expectations. Overall i would recommend this washer to anyone looking to buy a new washer.
nikki
2 (9,999)

2021-04-09

2 (9,999)
it does the job but it's soooo loud. i picked this one specifically for the vibration reduction and it does not do that. my room is far from where it is located and i can hear it with my door closed. along with that, the jingle that plays is long and kinda annoying. i turned it off, but now i don't get notified when my laundry is done which is not too big of a deal because i can tell that it's done when the loud vibrating noise is gone lol.

Features

2 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-04-12

Samsung Care

Hey, Nikki. Thank you for letting us know about this inquiry. No one should have to hear their washing machine on the other side of the house. To help identify what is causing the washer to be so loud. Try taking a look at the link below. It provides helpful tips on what could be the cause. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001985/

NewHomeOwner0612
5 (9,999)

2026-07-01

Lake Stevens WA

5 (9,999)
[This review was collected as part of a promotion.] The Samsung front‑load washer delivers a consistently excellent laundry experience. It’s quiet, efficient, and packed with thoughtful features that make everyday washing easier. The drum design handles clothes gently while still providing powerful cleaning, and cycles run with impressive speed and accuracy. The controls are intuitive, the build quality feels solid, and the machine’s energy and water efficiency help keep utility costs down.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

3 (9,999)
LondonPound
4 (9,999)

2026-07-14

4 (9,999)
[This review was collected as part of a promotion.] I’m really happy with this product overall. It has plenty of space and looks modern, which fits nicely with my home. It works well, is easy to use, and runs quietly most of the time. The only reason I’m giving it 4 stars instead of 5 is because there are a few small things that could be improved, but nothing major. Overall, it’s a great product for the price, and I would recommend it to anyone looking for something spacious and reliable.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
ecnghm
4 (9,999)

2024-09-30

4 (9,999)
[This review was collected as part of a promotion.] We've had this for a couple of months now. It's OK. It does a decent job. The one thing that prevents giving a fifth star is that the cleaning cycle takes over 3 hours. The first time that happened I called service to see why that was so. The answer I got was it should only take an hour or so. Well, come to find out later, that wasn't true. It does take more than 3 hours, so, make sure you allow for that in your plans to buy this washer.

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
moo25
5 (9,999)

2026-07-12

Charlotte, NC

5 (9,999)
[This review was collected as part of a promotion.] This front load washer has AMAZING cleanliness! It washes my clothes very well! The washer is very spacious as well, which is very convenient. The noise of this washer is not obnoxiously loud, which i love! The vibration that comes from this particular front washer is discreet & doesn’t cause a ruckus! The ergonomics make this purchase so much more worth it as well; as it makes it easier for me to wash laundry without breaking my back
jdstr
5 (9,999)

2025-07-14

5 (9,999)
[This review was collected as part of a promotion.] My first time with a front loader. I'm so happy we made this choice. I like that I can see what's happening inside, during the wash cycle. I like the soap measuring drawer, that it's very quiet, the way I'm able to choose the settings and that there is a timer letting me know how long each cycle has to go. I also like the cute tune it plays when the close are finished washing. My close come out clean and well spun to go into the dryer.
BoughtAtCostco
2 (9,999)

2025-12-24

Orange County, CA

2 (9,999)
[This review was collected as part of a promotion.] Just installed today so review limited to initial operation. It replaced an 8 year old, heavily used machine that I was able to repair (YouTube helps!) a couple of times. The good: it fit on the same pedestal. Seems quieter, less bouncy. More granular options (temp, spin, rinse etc). Accessible filter (a must have). The bad: this model does not have a chime disable option. The chimes are loud and there is no way to turn them off. My option is to find the speaker and disable it (likely to void the warranty), or return the unit. A crappy reason for a return but - who designs an appliance in 2025 to force this super annoying sound on a house with sleeping kids and a nervous dog? Seriously, did you talk to ONE mom/dad when you were in the product development and design stage? The older unit this replaced had the mute feature so of course it exists.

Features

2 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-12-29

Samsung Care

Hello, We understand the dismay about the washer's chime. Let us help. You can turn the alarm sound on or off. When the alarm is off, the cycle completion melody and the power-off beep will not sound. However, the other sounds stay active. • Press Alarm Off to turn the alarm on or off. • Your setting will be kept even after you turn off and then restart the appliance. Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151694279 to help our team pull up your information when you message us. Thank you. -Angelica

Matt88-8
1 (9,999)

2025-12-20

1 (9,999)
I should have researched this better... Hardly got out of warranty period and started having issues. Machine chews up clothing. Keeps getting stuck pumping out water when there is no water in it. If you press the "smart care" button it just brings up an blank screen and has to be unplugged. Will only wash cloths on "normal" any other setting causes it to endlessly pump water. Half the buttons are smudged off, so you can't read them..

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Matt88-8, We are sorry to hear that you're experiencing challenges with your product. We would love to connect with you to discuss your ongoing ticket. Please provide your ticket number/reference ID to our 24/7 live chat experts at www.samsung.com/ca/support/live-chat-support for assistance. Thank you, Samsung Customer Care

Lee T
5 (9,999)

2026-06-21

Palm beach

5 (9,999)
[This review was collected as part of a promotion.] . Low vibration / quieter spin The “Vibration Reduction” system helps balance the drum Less shaking compared to older or cheaper front-loaders Good for upstairs apartments or tile floors 2. Good capacity (4.5 cu. ft.) Fits family-sized loads Can handle: King sheets Towels Medium comforters (sometimes king, depends on thickness) 3. Energy efficient Uses less water than top-loaders Spin cycle removes more water → faster drying time

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Ammy
5 (9,999)

2022-01-22

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I'm extremely happy with this machine for a variety of reasons. Firstly the capacity - I can easily wash my comforters at home now and that is a huge convenience especially with the pandemic. Secondly there are enough settings to meet all my needs without overwhelming me. Next the self clean cycle ensures that I am not washing my clothes in a dirty machine. Additionally its quiet and energy efficient. Overall a great machine.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DavewashesShrimpingstuff
5 (9,999)

2026-04-15

5 (9,999)
[This review was collected as part of a promotion.] This washer can hold 10 or more pairs of blue jeans and clean all of them. 12 or more bigger towels the fluffy giant ones! Its amazing how much it can wash but not just that, I don't use any fancy sprays or bleach except for bleaching kitchen or bathroom rags for sanitary reasons and all of my clothes come out like new with just some good laundry soap and a good softener and you can wash your whole wardrobe in a load or two!
UGHSamsung
1 (9,999)

2024-09-30

1 (9,999)
[This review was collected as part of a promotion.] Overall the washer seems to do what's expected. However, both installation instructions and those that were managed by Samsung were a disaster. Further Samsung support was unbelievably, unprofessional, un helpful. The number of engagements was excessive. I'd give a ZERO rating if I could. I cannot say enough awful things. I tried to return with failured for 3 weeks!!! I was professional the whole time, Samsung WAS NOT!
Response from Samsung:
2024-10-01

SEA Care

Hello there, We understand how you feel about the condition of your washer. Let's help you. We want to speak with you personally to gather more information about the washer so we can best assist you.   Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147569298) to help our team pull up your information. Have a great day. ^Camille

machoman
4 (9,999)

2026-08-09

California

4 (9,999)
It is very nice to use the Samsung Washer which is very very functional and helpful in doing laundry in no time It is very low noise very clean Stability is very nice Very low vibration and capacity is optimum for five people The drums are easy to clean And easy to maintain That's it

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
ChristopheA
5 (9,999)

2020-08-18

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I will be honest, my partner usually does the laundry but I've noticed she's much happier. Less loads because it's bigger, it's much quieter, and we can both hear when it's done to turn the load over to the dryer. No complaints, it's definitely an upgrade. Larger than the old one but slim and sleek so it's not imposing. Clothes come out clean and there's less back and forth from the basement where the washer lives.
Camm47
1 (9,999)

2022-12-05

1 (9,999)
We are very disappointed in the cleaning capabilities of this machine. There is only enough water in the "normal" cycle to dampen the load and not enough water to get the load clean. Everything smells like it has not been washed. The only way to get more water is to use the "bedding" cycle for all loads. However, even on the "bedding" cycle there is not enough water to thoroughly clean and rinse a set of sheets.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-12-06

Operations

Hi Camm47, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

AngelEmStarr
5 (9,999)

2025-11-27

Massachusetts

5 (9,999)
[This review was collected as part of a promotion.] For a family household, this washer is a smart choice: its large capacity, stable operation, flexible washing options, and reliable cleaning make laundry easier and more efficient. You’ll likely spend fewer hours on laundry each week — and get better results with less hassle. Must have for a home appliance it’s appearance will fit in with all the other home appliances due to, it’s matching and pleasing aesthetic.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CFESAMastertech
5 (9,999)

2022-06-27

Virginia Beach Va.

5 (9,999)
[This review was collected as part of a promotion.] So our old Samsung front loader finally went out after having it many years and I just didn't have the time to repair it. We decided on replacement and my wife concurred it had to be another Samsung. When we saw this washer we knew it would be the one we wanted and went out to get it. After getting it home and hooking it up it was time to test it out as we had plenty of laundry waiting for it. My wife at one point asked me if it was running as she could not even hear it so i checked, yep! It was running. All our clothes came out very clean and in a short amount of time. We love the sleek design and all of the options it has on it. The soft touch buttons are really nice.Now she wants the matching dryer as the one we have matched the old Samsung washer ( they are similar but more updated). I told her that will happen but will have to wait until we save enough money up for it.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
swiftnick14
5 (9,999)

2020-07-08

LAKE MILLS

5 (9,999)
[This review was collected as part of a promotion.] I have never been so geeked out getting an appliance as I am with the Samsung washer and dryer! This washing machine has a wide variety of settings for washing, which is great for a large family and lots of laundry to do. The bedding and waterproof items setting are awesome! Without the center cylinder, things like this can tangle, but not so with this setting. I was able to wash and dry my giant comforter in literally half the time! I love that it reminds me of when it is time to clean the machine and love the schedule setting, it's perfect for my crazy lifestyle. I am able to start a load when I leave work and have it done by the time I get home, leaving no time for wet smells to start! The self-clean cycle is great. You will enjoy the little chime that goes off when the load is done, it's such a happy little sound. It's only been a week but it's been love at first sight!
maria2343
5 (9,999)

2020-07-27

Holyoke

5 (9,999)
[This review was collected as part of a promotion.] hello hello I come to tell you about my new acquisition. a set of samsung washer and dryer front doors. As a user of everyday equipment I felt a little scared regarding these (front doors) to my surprise and satisfaction I can tell you that it has been a success. I have a girl of preschool age and she helps me with loading clothes and pouring detergents (with supervision) this has provided a link between the two since we can spend more time together and she learns in a fun way. the washing machine has a larger load capacity than a regular one, you do not have to decide what the batch size would be because it has a sensor that determines the amount of water you need according to the amount of laundry. It has several washing cycles in which ae can highlight bedding, quick wash, and sportswear among others. It has compartments for detergent, bleach and softener with extra measures.

User manual & downloads

User Manual

ver 1.0 | 35.56 MB

Mar 30. 2026

ENGLISH, FRENCH, SPANISH

Product support

Find answers to the questions you have about the product

Product support

Get the most from Samsung device and services.

  • 1. * Based on laboratory testing. Go to feature
  • 2. * Tested on WF6000R. Compared to Samsung conventional model without VRT Plus. Go to feature
  • 3. * Available for iOS 3GS/4/4S/5/5S/5C/6/6+ and Galaxy S1/S2/S2(HD)/S3/S4/S5/S6/NOTE/NOTE2/NOTE3/NOTE4 devices. Smart Washer/Dryer App available on Google Play and Apple App Store. Available on Android and iOS devices. A Wi-Fi connection is required. Go to feature
  • 4. * ADA compliant when using 27" wide riser (riser model codes: WE272NV, WE272NW). Go to feature
  • 5. * Designed to fit a 40" installation depth. Go to feature
  • 6. * Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022. Go to feature
  • 7. * 10-year warranty limited to the Digital Inverter Motor of washers assembled in the USA purchased on 7/1/2022 or later. Purchase receipt indicating purchase date required for a claim. Additional restrictions and limitations apply, see warranty for details. Go to feature

* Key feature may different from Key Spec