Laveuse à chargement frontal de 5,2 pi3 avec auto-nettoyage+

White 5.2 pi³
WF45T6000AW/A5

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Dimensions

  • Largeur

    686 mm

  • Hauteur

    984 mm

  • Profondeur

    796 mm

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Laveuse à chargement frontal de 5,2 pi3 avec auto-nettoyage+
White 5.2 pi³

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Éléments clés

Plus de place pour moins de brassées

Grande capacité (5,2 pi³)

Lavage silencieux

Technologie VRT Plus™

Dépannage facile

Technologie Smart Care

Certifié ENERGY STAR®

Certifié ENERGY STAR®

Garantie de 10 ans sur le moteur

Garantie de 10 ans sur le moteur

Caractéristiques

Plus de place pour moins de brassées

Grande capacité (5,2 pi³)

Notre tambour d’une grande capacité de 5,2 pi³ vous permet de laver plus d’articles en une seule brassée pour que vous puissiez passer plus de temps à faire ce que vous aimez.

Profondeur idéale pour installation dans un placard

Donnez à votre maison un look élégant et moderne avec un design épuré. Cette laveuse est moins profonde* et peut ainsi se loger dans votre salle de lavage sans sacrifier de capacité grâce à notre nouvelle cuve plus large. De plus, le nouveau design du panneau de commande offre une meilleure visibilité et est donc encore plus facile à utiliser, même lorsque les appareils sont superposés.

* Conçu pour convenir à une installation d’une profondeur de 40 po.

* Conçu pour convenir à une installation d’une profondeur de 40 po.

Gardez la laveuse fraîche

Technologie Self Clean+

Gardez votre laveuse fraîche et propre grâce à la technologie Self Clean+, qui élimine 99 % des bactéries* susceptibles de se former dans n’importe quel tambour de laveuse. Self Clean+ vous avertira tous les quarante cycles de lavage lorsqu’il sera temps de procéder à un nettoyage.

* Selon des tests effectués en laboratoire.

Homologation ENERGY STAR®

Homologation ENERGY STAR®

Cette laveuse est homologuée ENERGY STAR®, vous pouvez donc économiser de l’argent en consommant moins d’énergie sans sacrifier la performance ou la fonctionnalité.

Lavage silencieux

Technologie VRT Plus™

La technologie innovante VRT Plus™ réduit le bruit et les vibrations pour une lessive silencieuse.

* Testé sur le modèle WF6000R. Comparé au modèle conventionnel Samsung sans technologie VRT Plus.

Dépannage facile

Technologie Smart Care

Dépannage facile et pratique effectué depuis votre téléphone intelligent*. Smart Care interagit avec votre laveuse et votre sécheuse pour effectuer un diagnostic immédiat et proposer des solutions rapides.

* Disponible pour les appareils iOS 3GS/4/4S/5/5S/5C/6/6+ et Galaxy S1/S2/S2(HD)/S3/S4/S5/S6/NOTE/NOTE2/NOTE3/NOTE4. L’application Smart Washer/Dryer est offerte dans les boutiques Google Play et Apple App Store. Disponible sur les appareils Android et iOS. Une connexion Wi-Fi est requise.

Service de réparation à domicile de marque

Plus de choix et de flexibilité dans les options de réparation.

Les techniciens certifiés Samsung fixeront une heure de service en fonction de votre emploi du temps. Nos techniciens qualifiés, expérimentés et formés examineront et répareront votre appareil dans le confort et la sécurité de votre domicile. Les techniciens de la marque Samsung se rendront chez vous avec l'équipement EPI approprié, désinfecteront respectueusement votre appareil avant et après les réparations et vous offriront en fin de compte un excellent service à la clientèle.

En savoir plus

Pour planifier une réparation à domicile, communiquez avec nous par clavardage, envoyez un message texte à WECARE (932 273) ou composez le 1-800-SAMSUNG pour prendre rendez-vous.

*Le service à domicile de marque Samsung est actuellement disponible à Montréal, Toronto, Cambridge, London, Windsor et Vancouver. Il est prévu de l'étendre à Edmonton, Calgary, Ottawa et Winnipeg plus tard en 2022.

*Le service à domicile de marque Samsung est actuellement disponible à Montréal, Toronto, Cambridge, London, Windsor et Vancouver. Il est prévu de l'étendre à Edmonton, Calgary, Ottawa et Winnipeg plus tard en 2022.

Durable et efficace

Technologie Digital Onduleur

Achetez les laveuses Samsung en toute confiance et bénéficiez d'une garantie de 10 ans sur le moteur de l'onduleur numérique.

*La garantie de 10 ans est limitée au moteur de l'onduleur numérique des laveuses achetées à partir du 4/1/2026. Le reçu d'achat indiquant la date d'achat est requis pour une réclamation. Des restrictions et limitations supplémentaires s'appliquent, voir la garantie pour plus de détails.

*La garantie de 10 ans est limitée au moteur de l'onduleur numérique des laveuses achetées à partir du 4/1/2026. Le reçu d'achat indiquant la date d'achat est requis pour une réclamation. Des restrictions et limitations supplémentaires s'appliquent, voir la garantie pour plus de détails.

Spécifications

  • Type de tambour

    Swirl+

  • Dimensions nettes (L x H x P)

    686 x 984 x 796 mm

  • Poids net

    91 kg

  • Couleur de l'appareil

    Blanc

  • Porte

    Blanc

  • Panneau d'affichage

    LED

  • Durée de cycle (min)

    45 min

  • Certification ENERGY STAR®

    Oui

  • Consommation d’énergie (annuelle)

    90

  • Facteur énergétique modifié intégré

    2.95

  • IWF

    2.9

  • Verrouillage parental

    Oui

  • Fin différée

    Oui

  • Type de tambour

    Swirl+

  • Tambour avec lumière interne

    Non

  • Élément chauffant interne

    Non

  • Moteur

    DD

  • Nombre de niveaux de saleté

    5 EA

  • Nombre de niveaux d’essorage

    5 EA

  • Nombre de réglages de température

    5 EA

  • Indicateur de progression

    Oui

  • Autonettoyage+

    Oui

  • Technologie Smart Care

    Oui

  • Technologie Smart Control

    Non

  • Vitesse d’essorage

    1200 rpm

  • Vapeur

    Non

  • Super Speed (vitesse extrême)

    Non

  • Technologie VRT

    VRT+

  • Liste de cycles

    Normal, Intensif, Tissus blancs, Literie, Vêtements de sport, Lavage rapide, Tissus délicats, Tissus à pressage permanent, Rinçage et essorage, Self Clean+

  • Nombre de cycles

    10

  • Nombre d’options

    6

  • Liste d'options

    Prétrempage, Fin différée, Désactivation de l’alarme, Smart Care, Verrouillage parental (touche double, appui long), Essorage seulement (appui long),

  • Dimensions (H x L x P)

    686 x 984 x 796 mm

  • Poids net

    91 kg

  • Dimensions brutes (L x H x P)

    746 x 1076 x 866 mm

  • Poids brut

    93 kg

  • Tension/fréquence

    120V / 60Hz

Évaluations

Laveuse à chargement frontal de 5,2 pi3 avec auto-nettoyage+

4.6

Recommandé par 94 % des clients.

Rédiger une évaluation
5.0 78%
4.0 14%
3.0 3%
2.0 1%
1.0 4%
Caractéristiques 3.0
Performances 3.3
Conception 3.0
Valeur 3.0
Résumé de l’évaluation avec IA
  • Les clients louent le fonctionnement quasi muet et l'absence quasi totale de vibrations, même lors des cycles d'essorage à haute vitesse.
  • La plupart apprécient les résultats de nettoyage exceptionnels et la grande capacité pour les articles volumineux comme les couettes.
  • Nombreux sont ceux qui valorisent les cycles personnalisables, la connectivité Wi-Fi et les commandes intuitives.
  • Plusieurs clients mentionnent une fiabilité remarquable sur plus de dix ans et achètent à nouveau par fidélité.
  • Quelques rares problèmes isolés sont signalés, mais ne reflètent pas une tendance systémique.
Généré par l'IA à partir des avis de consommateurs, qui peuvent inclure des avis récompensés.

Évaluations avec images et vidéos

Filtres

Le tri de pertinence place les meilleures évaluations en haut. Nous examinons des critères comme les votes sur l’utilité, les plus récentes évaluations, les photos et d’autres caractéristiques que les lecteurs recherchent dans les évaluations.

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Filtres

915 Évaluations

Andre
2 (9,999)

2022-10-26

North Carolina

2 (9,999)
Had it a few months. Started off great.. now a few months in its soooo loud.. isn't vibration reduction even in the title?.. with the experience I've had they need to remove that from the description of this product.. I had a tech come out the beginning of this month which was pointless and told me something of the effect that it was because of the foundation of my home.. im not an idiot im aware that washers vibrate to a certain extent.. but this is ridiculous.. Now I still have to say I am a Samsung fan boy and if Samsung will just refund me the initial money spent on this unit I'll purchase another washer directly from Samsung of greater value and I'd be happy to pay the difference
[D] Alternative Text [D] Alternative Text
Publié à l’origine le Samsung US
Réponse de Samsung :
2022-11-02

Samsung Care

Thank you for being a Samsung customer, Andre! I recommend following the links below to help you with your washer. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. You can learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ https://www.youtube.com/watch?v=ywOrH59K9Rw Your washer may shake and move while spinning. Below is the link to minimize the vibration: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104332, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

Frank
1 (9,999)

2024-01-25

San Jose, CA

1 (9,999)
[This review was collected as part of a promotion.] If I could express my frustration any more, I'd be shouting from the mountaintops about how utterly infuriating this washer is! Giving it a big, fat 0 stars is the least it deserves. This appliance is a complete nightmare – it has the nerve to suck up water like there's no tomorrow, even after being diligently turned off. It's a colossal failure. I implore you, for the love of sanity, steer clear of this abomination of a washer. It consistently throws 0C or 4C errors in my face, playing the drama queen when there's absolutely nothing wrong with the plumbing. One of its sensors decided to take an early retirement, leaving me with a useless hunk of metal. Spare yourself the aggravation and avoid this infuriating excuse for a machine!
[D] Alternative Text [D] Alternative Text
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-01-26

Samsung Care

Hi Frank, Having an error code with our washing machine is extremely frustrating, and we understand you. Let's get you assisted. I have shared a link below about the steps to follow if the washer has OC and 4C error codes. Please click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us ^Rainly

amber179
5 (9,999)

2020-08-26

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer! UPDATE: after months of using, I still highly recommend this washer
Sweetwine
5 (9,999)

2026-06-30

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a few weeks, and it is a massive upgrade over my old top-loader. The 4.5 cu. ft. capacity is deceptively large—it easily handles bulky items like king-sized comforters and heavy towels without throwing off the balance.The standout feature for me is how incredibly quiet it is. Thanks to the Vibration Reduction Technology+, the spin cycle is stable and you barely hear it running, even with full loads. My clothes come out extremely clean and fresh, and the energy-efficient design has already made a dent in our utility bills. I also love the Self Clean+ feature, which takes the hassle out of maintaining a fresh-smelling drum.
Publié à l’origine le Samsung US
Juha
2 (9,999)

2025-05-08

Sandy, UT

2 (9,999)
I bought this machine less than 2 years ago and really loved it. It is quiet and it cleans clothes well. We are a household of only three and it did not have heavy use but a month ago the right side counterweight broke off of the plastic outer drum. I hoped the drum warranty would help pay for parts but the warranty only covers the steel part of the drum. Only 2 years and repairing the machine costs more than buying a new one. I suspect the bolts holding the counterweight were not properly tightened during manufacture, causing the weight to loosen and resulting in it breaking the plastic tub. Hopefully a one-off because I generally prefer Samsung appliances.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-05-09

Samsung Care

Hi Juha, It’s definitely frustrating when a machine you’ve taken care of and genuinely appreciated ends up needing a major repair so soon. We would love to help and to better assist you and collect more details. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149092252 to help our team pull up your information. Leo

Anonymous
5 (9,999)

2020-08-04

Killeen

5 (9,999)
[This review was collected as part of a promotion.] We received this Samsung washer in timely manner. The delivery and installation was quick and professional. The washer has a large load capacity, what is the most important for a family of five. I’m an active person who likes to exercise and run every day, so my clothes are very soiled after. I threw them in the washer and after a short period of time they come out fresh and like new so it has an “Activewear” setting for that type of wash which makes it easy. It also has an LED display so it makes it easy to see in the darkest of rooms. Another plus it’s energy star rated so it’s Economical. I highly recommend this product.
Alice Moose
1 (9,999)

2026-02-20

1 (9,999)
N'ACHETEZ PAS CES PRODUITS. J'ai acheté 2 ensemble de ces produits et je le regrette déjà après 24 heures. La laveuse n’essore pas convenablement les vêtements même au niveau maximal. Les vêtements sortent de la laveuse détrempés. Comble de malheur, la sécheuse ne parvient à sécher les vêtements qu'après une très longue période, même à la température maximale. De plus, ces appareils font de nombreux sons énervant et beaucoup de musique inutile. Je comprends pourquoi ces machines étaient en vente à rabais. J'avais des appareils Samsung depuis 2009 et ils fonctionnaient très bien, mais j'éviterai cette marque à l'avenir.
Utile?

Caractéristiques

1 (9,999)

Performances

1 (9,999)

Conception

1 (9,999)

Valeur

1 (9,999)
Réponse de Samsung :
2026-03-30

Ivana Samsung CS

Bonjour Alice, Nous vous remercions de partager votre expérience avec nous. Nous sommes désolés d’apprendre que vous avez eu des problèmes avec votre produit et nous partagerons ces commentaires avec nos équipes concernées. Si vous souhaitez offrir des commentaires supplémentaires ou discuter davantage de ce billet, notre service d’assistance par courriel sera heureux de vous aider au https://www.samsung.com/ca_fr/support/emailsupport/; choisissez « Assistance générale par courriel ». Merci, Service à la clientèle de Samsung

pereira1228
1 (9,999)

2020-11-24

Ocala Fl

1 (9,999)
from day one, the washer was loud while in spin cycle. after working with both home depot and samsung for months, it was determined by samsung certified technicians, that the noises were due to using the washer pedestal which samsung made. we were told there was nothing they could do and to eliminate the noise we should not use the pedestal. we cant even put anything on the top of the washer because it just vibrates off. we are also unhappy with samsung and their service. several times my wife would create a ticket with a service tech only to have it lost and we would start over again. service was unacceptable.
Publié à l’origine le Samsung US
Réponse de Samsung :
2020-11-25

Samsung Care

Maybe we could be better to assist you with our Social Media team. Please feel free to contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142660493

Candy
1 (9,999)

2024-02-12

1 (9,999)
I purchased my Samsung front loader about three years ago. I am so disappointed in it. It molded around the rubber seal within one year, so it constantly smells moldy. They instruct you to leave the door open so that does not happen but then you have a puddle in front of your washer because the door has water still around it. So my new flooring is getting ruined. It needs a lot of maintenance, like running the self clean cycle with bleach inside the drum to prevent molding. Wiping down the rubber seal around the door after every wash. I just wish someone would have informed me of these issues before we purchased it.
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-02-13

SEA Care

Hello Candy, We understand how it feels to deal with mold buildup around the rubber seal on your washer. All we want is to get you assisted. It is recommended that you clean the interior of your washer on a regular basis to remove any dirt, soil, odor, mold, mildew, or bacteria residue that may have accumulated during the washing process. Failure to follow these instructions may result in unpleasant conditions such as odors and/or permanent stains on your washer or laundry. Here is a link to some tips for preventing odors and mold buildup. Please review the embedded words and watch the included video in full. How to clean your Samsung washing machine. https://www.samsung.com/us/support/answer/ANS00030150/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513  3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us  Please provide us with this reference number (1146846715) to help our team pull up your information when you message us.  Thank you. -Kimberly

kim425
5 (9,999)

2020-08-18

Blue bell

5 (9,999)
[This review was collected as part of a promotion.] Love my washer, this is upgrade from my other washing machine which is also a Samsung. The best part of this is its quiet I can now adjust how hot I want the water to be. The touch pause and stop I love, it washes my clothes super fast which I really do need if I have to run out. The features that I like are how many rinses you want. I can hold 2 full size comforters. I like the quick wash the most because washes your clothes very fast if you're in a rush. Like that it’s front washer and the color white goes with everything, I mostly use the quick wash because I wash my uniform every day when I come home from work.
Anonymous
5 (9,999)

2020-07-27

Frankfort

5 (9,999)
[This review was collected as part of a promotion.] I love my new washer. Installing it was a breeze. Compared to my older washer this washer is so quiet outside of my laundry room I can’t even tell it’s running. My clothes are super clean now. The features are amazing. I am confident that no matter how small or large the load is they will come out clean. I have a large family so I am constantly doing laundry and what used to take me two full days now takes just one day. The different cycles make it easy to do super small delicate loads and huge soiled loads with ease. Super easy to understand what cycle I need for my dirty items. Super pleased with this machine.
Nana
5 (9,999)

2025-06-21

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] Just took delivery today of our new Samsung front load washing machine. We had previously owned a Samsung front load washing machine which lasted for approximately seven years before the repairs ended up costing as much as simply replacing the appliance. My wife is satisfied with the new washer so far. The new design seem sleeker and is slightly larger in cubic feet than our previous Samsung front load washer. The wife seems satisfied with the easy to use controls as with our last Samsung front load washer. Our new Samsung front load washer is equipped with an anti-vibration system, which is noticeably quieter.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Mande
5 (9,999)

2026-07-03

Louisiana

5 (9,999)
[This review was collected as part of a promotion.] I've been very impressed with this washer. The 4.5 cu. ft. capacity easily handles large loads like bedding and towels, which saves me time and fewer trips to the laundry room. It cleans clothes thoroughly while being surprisingly quiet. The vibration reduction works great, even during the spin cycle, and the machine stays stable. The controls are easy to use, and the drum is large enough to fit bulky items without any issues. Overall, this washer has been reliable, efficient, and has made laundry much more convenient. I would definitely recommend it to anyone looking for a high quality front load washer.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Clotheswashingqueen
5 (9,999)

2026-07-29

Falmouth, ky

5 (9,999)
[This review was collected as part of a promotion.] So my old washing machine which was a top brand too BTW made so much noise and sometimes it felt like it was going to bounce right through my floor but my Samsung washing machine is quiet and you can't hardly feel any vibration from it at all I have even questioned whether its running or not the first couple uses and I love how much more clothes it can hold than my only one and the clothes feel so much cleaner when done in this washer it is probably the best washer for the amount of clothes and Blankets we wash around here and all the controls are so easy to use I am only 5" tall and it is perfect for me to use without bending and twisting and hurting my back. I absolutely love it.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Dom R
1 (9,999)

2025-09-03

Eastlake, OH

1 (9,999)
Save yourself an anxiety attack. Save yourself!!! Please do not, I repeat do not get this washer. This was the absolute worse decision I ever made. I have yet to have one wash in which it has ran smooth. There was a time in which I fell to my knees crying asking God why me. Why does this washer hate me. It wants to destroy me. It jumps, it has broken its own legs off. It has been perfectly balanced and still tries to destroy me and my house. I called my warranty up and they did not help at all! Please again I say, stay away, this will destroy your emotions. You have to hold the machine while it runs and shut it off when you can't hold it back from running away. It's so annoying.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-09-04

Samsung Care

Hi Dom, I cant imagine what you are going through right now with your washer. Let us help. If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150605953) to help our team pull up your information when you message us. Thank you. -Ricardo

Anonymous
5 (9,999)

2020-08-04

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I really like this washer. It's easy to use, has tons of settings, and is super quiet. I like that it plays a song when it's done. I can just hear it upstairs (it's in the basement) so it's not bothersome but I know when to switch clothes to the dryer. My last washer didn't have this so I would always forget about the wet clothes. I'm really enjoying testing all the different settings. I also am really happy with the capacity - it's much larger than my last washer; I can fit basically twice as much laundry in it, so only have to do one load when I used to do two. I have no complaints so far.
Watersaver
5 (9,999)

2025-11-16

5 (9,999)
[This review was collected as part of a promotion.] I purchased this washing machine because I want to save water. The front load capacity gives me the ability to save water and wash more clothes at one time. I'd like the design of this washing machine.Because it is small enough to fit in my laundry.Area, but large enough to meet the needs of the family. I noticed my clothes come out cleaner and less wrinkle.Because of the tumble factor in washing and drying the clothes. I enjoy the fact that the washing machine has the ability to connect to an app.However I don't use the app. The washing machine was installed in my condo, and it is very quiet.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
EchoFcho
5 (9,999)

2026-06-25

5 (9,999)
[This review was collected as part of a promotion.] The capacity of this washing machine is unbelievable. The extra space allows me to add more clothes to a load. It's reduced the amount of time I'm doing laundry in half. After washing everything from bulky oily carpenter pants , to towels, and my clothing. I am very pleased with this machines ability to remove any and all stains I put in front of it. The washer is very quiet. When I shut my laundry room door, I forget the washer is even being used. My old washer has a terrible spin cycle where we could feel the vibrations throughout the house. This new unit has no vibration.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Denny
5 (9,999)

2023-06-01

5 (9,999)
[This review was collected as part of a promotion.] Just got delivered this week. Love it already after 3 loads. Very quiet. I almost thought water didn't go into washer. Clothes seemed cleaner. Pleased w how clothes come out w little water still absorbed on them. In my 27 year old washer I replaced, the clothes were always wet. I'm still getting used to the cycle choices and hope to find more info online. I feel a quick user guide on paper would have been nice in the packet. I haven't gone online yet for detergent quantity tips or cycle usage to save changes to certain defaults, instead of redoing each time. i.e., on the normal cycle I sometimes want cold instead of warm/hot. And I seem to only need med spin on the loads I did. It defaults to high.
Publié à l’origine le Samsung US
Anonymous
4 (9,999)

2026-08-12

4 (9,999)
Runs very weell and quiet. We are loving it. Plus its style are very sleek.
Publié à l’origine le Samsung US
Mom2jngncna
3 (9,999)

2025-07-11

Onondaga County, NY

3 (9,999)
[This review was collected as part of a promotion.] It meets the basic needs, but it doesn't fully replace what I had. The door doesn't feel like it is closed without a firm push, but the framework is plastic making me hesitant to really shut it like my old one. I compared it to another Samsung model but felt the other model had too many features I wouldn't use, but should have spent the extra money. While this washer does what I want it to, it NO save setting. So I had to make a chart, laminate and hang it for my teens, as this doesn't even save the last cycle/setting used. You also need hold the start button, it's not a quick touch. Almost annoyed that we bought the warranty, as my previous washer only lived 7 1/2 yrs without one (and a lot of CPR).
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-07-11

Samsung Care

Greetings! It’s clear you’ve put thought into choosing a washer that fits your home and family’s needs, and you’ve made the most of the features it offers. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149946406 to help our team pull up your information. Leo

Tai D
5 (9,999)

2025-10-20

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using the Samsung front-load washer for several months now, and overall, it’s an impressive machine. The washer has a modern, sleek design that looks great in the laundry room, and the drum capacity is generous, which makes it perfect for washing bulky items like comforters and large loads of towels. What stands out most is how quiet and efficient it is. Even during the spin cycle, the noise level is surprisingly low. The Eco and Quick Wash cycles are genuinely useful — the quick wash finishes a small load in under 30 minutes, and the clothes still come out clean and fresh.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Jerry
4 (9,999)

2023-08-23

4 (9,999)
[This review was collected as part of a promotion.] Although we have only owned the washer for a very short time, it has exceed all expectations to date and has just need some minor balance adjustments that I think is to be expected. I do like the fact that it has a different and improved motor system and also has easy access to the washer filter for periodic cleaning. I also like the fact that if desired you can access the washer via bluetooth app. However, I urge all to read the reviews before connecting. To connect you must give access to all of your personal cellphone information including your blood type..grin, well almost.
Publié à l’origine le Samsung US
Luvgadgets4
4 (9,999)

2026-04-13

4 (9,999)
[This review was collected as part of a promotion.] ​I’ve been using this front-load washer for a few months now, and it has been a total game-changer for my laundry routine. The 4.5 cu. ft. capacity is perfect for handling large loads like bedding and towels without any struggle. What impressed me most is the Vibration Reduction Technology—even during high-speed spins, the machine stays remarkably quiet and stable, which is great for my laundry setup. It’s efficient, easy to use, and leaves my clothes looking and smelling incredibly fresh every time. Highly recommended for anyone looking for a dependable and quiet upgrade!
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Anonymous
5 (9,999)

2020-07-27

HORIZON CITY

5 (9,999)
[This review was collected as part of a promotion.] As soon as I saw the quality of the washer it's designed and functions I new I had made the best purchase ever. It offer's everything that I need to do the laundry more easy and for me to make sure that our clothes are clean and safe with every wash. I love the fact that it has the Bedding Cycle since it's something that I was looking forward to use. I love Comforters that are heavy and I always had a hard time washing them , but this time I was so amazed and happy to be able to wash them without worrying if they would come out clean or not. I also love the self cleaning cycle that way I'm always sure my clothes will always be cleaned and smelling fresh. I love it and I'm so happy to own another Samsung product.
FrugalEngineer
5 (9,999)

2026-01-18

Alabama

5 (9,999)
[This review was collected as part of a promotion.] swift, efficient machine built to exacting standards. Cleans clothes completely, without undue wear on fabrics. Being front loading, so clothes don't get wound up around any agitator. it's well balanced and sturdy, even pretty heavy, so it doesn't rock and throw itself out of balance during the spin cycle with a heavy load. When running, it operates with a soft, reassuring sound; just enough for you to know it's on duty and doing its job, without invading your ears with its action. Finally, the buttons feel sure and precise and let out pleasant tones with each press. What's amazing is how they can build and market such a machine, with this much technology and delivering so much value for the price they charge.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
NSSamsung
4 (9,999)

2025-11-24

4 (9,999)
Excellent rapport qualité prix. Un peu bruyante mais tolérable. Très satisfaite de mon achat. Le service après vente est excellent. Merci
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J’ai recommandé ce produit.
Utile?

Caractéristiques

4 (9,999)

Performances

4 (9,999)

Conception

4 (9,999)

Valeur

4 (9,999)
Suzzy
5 (9,999)

2025-11-18

York, Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] Samsung washing machines are awesome. The machine is very effective in cleaning every garment that is put in it, including a comforter.. any garment that you wash in the machine after the spin cycle comes out almost dry which means that there is less time in the dryer needed to dry the clothes. I am partial to front loaders because I feel they clean and don’t tear your clothes up. The washer is very effective, even on a delicate cycle and very quiet. If using softener or beads, The effectiveness is not diminished in a Samsung washer but comes out smelling wonderful.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Anonymous
5 (9,999)

2020-08-25

5 (9,999)
[This review was collected as part of a promotion.] My wife does most of the laundry at our house, but since getting this new washer I have been pitching in more and more to help. I can't believe how easy this washer is to use! I really like the blue LED Lighting it is even on the dial. My wife and I's favorite setting on the washer is the normal setting, you can even change how high your spin is, how cool is that? This was so easy to set up and start using. Have I discussed with how quiet this washer is? I can not even really hear it running when we are using it. Oh something else cool about this washer is the Self Clean! It's super easy to use as well and the manual explains how to use all the different settings on this nifty washer! I highly recommend this to anyone!
amber179
5 (9,999)

2020-08-03

Boardman

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer! I got the set of the washer & dryer and purchased the stacking kit in order to save space. The washer is extremely quiet! I like the display, very easy to understand and nice bright blue display. I had a 20 year old washer prior, and my laundry now feels brand new! Nice & soft again! The capacity is huge! Fits king size bedding all in 1 load! The features/settings are a wide variety from quick wash to sanitize. Sanitize is great for the kids stuffed animals!! Blue LED lighting makes everything easy to see on this sleek washer!
Tmaciel1989
5 (9,999)

2020-07-08

Pullman

5 (9,999)
[This review was collected as part of a promotion.] So excited about the delivery of this washer and dryer. The technological advancement of this pair did not disappoint. The LED display and springy chime when powered are are sure to excite even the most grimmest of laundry doers. I was impressed with the 9 preset options available to me. Specifically impressed by the ability to alter preference of rinse, temperature, and soil level (with kids this is essential). The washing machine is quiet and does not shake like previous machines I have owned. I went into another room and could not hear the wash in spin cycle. Impressive. The dryer is equipped with technology that actually senses when your clothes are dry. No more over-estimating or under-estimating dry time. Great duo.
Cindy
5 (9,999)

2025-07-30

5 (9,999)
[This review was collected as part of a promotion.] We had our new washer delivered a week ago and I’ve done probably 15 loads so far because we have a new puppy!!! We had a Samsung previously that lasted 12 years and was reliable. This one, so far is even better I believe. It has more options for temperature of the water, extra rinses, spins and seems to wash a bit more quickly than my old one did. I love it so far, AND it has a 20 year warranty! I like the redesigned door seal too that’s supposed to cut down on the mildew problem the old door seals had. I’m looking forward to using it for many more years!
Publié à l’origine le Samsung US
PB056
5 (9,999)

2020-09-11

Toms River

5 (9,999)
[This review was collected as part of a promotion.] We are very excited about our new washer! It is extremely nice looking and works great! It has many helpful features, including quick wash and sanitize modes. It is rather large as well and can hold a good amount of clothes and or bed sheets. Does wonders for my mans dirty work clothes! The LED lights pair beautifully with the clean white look. We had an older unit that was loud and noisy. It literally shook the house! Not any more! This new washer from Samsung is very quiet. It truly makes my life much easier! Thanks Samsung for another great appliance!
Andreah52
5 (9,999)

2020-07-14

Cecilia

5 (9,999)
[This review was collected as part of a promotion.] I am highly impressed with the quality of this washer, it is definitely an upgrade from what I had before. I love how I can use different settings depending on what I am washing. I have never owned a front loader but I have to say it is now my favorite. It holds quite a bit of clothing. I love the area where you add your soaps, it has a max fill line on it so you know how much soap to use. The washer is so quiet and plays a nice little tune when it's done. The LED lighting is an absolute plus at night when doing laundry. I highly recommend this washer to anyone looking for an upgrade. My favorite Setting is the normal setting, you can pretty much use it on anything. I also feel this washer cleans my clothes so much better than my past ones.
NorwayNiko
5 (9,999)

2026-04-16

Ferndale, MD

5 (9,999)
[This review was collected as part of a promotion.] Capacity is Amazing!! Never going to laundromat again, ALL of my comforters and blankets fit sparingly! I tried short quick wash on dirty clothes and came perfectly clean. No noise is heard beyond quiet swish of drum turning water if standing directly next to machine no vibration. If i am not sure i pushed start I actually have to walk back to look in front window of washer just to be reassure it is running because it is so quiet sure it is running. Ergonomically designed easy to operation. All around beautiful machine, I'm in ❤️ love
Publié à l’origine le Samsung US
thenightskywalker
1 (9,999)

2024-07-24

Los Angeles

1 (9,999)
Awful experience with Samsung appliances. The washer has issues where it becomes unbalanced in the last rinse + spin cycle causing the washer to rinse, drain repeat with no resolution. The only solution is to manually drain it using the emergency drain at the bottom next to the filter. This is unacceptable, as someone who has used an LG front load washer, I've never thought issues like this existed. What happened to the times where companies made products that just worked without any tricks. Get it together Samsung, or drop the business.
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-07-29

SEA Care

Hi there, Ensuring your washer is balanced and completes a cycle is important for your clean clothes. Let's get the necessary information to ensure your washer is set up correctly. The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147384337) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jesskewl
1 (9,999)

2023-04-12

omaha, nebraska

1 (9,999)
Bought this washer 3 years ago (in COVID time)...the first washer could not be installed because it failed the hookup test. The installer said he has never see this happen in all his 30 years of the business. The second washer failed after 3 years. The huge C shaped bolt broken in half and water everywhere...again the repair man from samsung said He had never seen this happen and that products were just being slapped together during the quarentine time. BYER BEWARE....still in contact with Samsung to see if they will make it right.
Publié à l’origine le Samsung US
Réponse de Samsung :
2023-04-18

Samsung Care

Hi there, We aim to have this resolved. Before choosing your new laundry set, there’s much to consider before the installation, such as your hook-up location, outlet voltage, and whether you need gas or electric. You may refer to these links and videos: Things to do before installing a new washer and dryer: https://www.youtube.com/watch?v=m7eQMLJ-rx4 Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/ Samsung washing machine is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01000977/ What to do if your washing machine leaks: https://www.youtube.com/watch?v=jgKRn1xR_qs Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145681125, to help our team pull up your information. Have a great day. Melardo

Anonymous
5 (9,999)

2020-08-04

Kalamazoo

5 (9,999)
[This review was collected as part of a promotion.] I love that the washer is big enough to fit our king size bedding and smart enough with its sensors to not use more water than is necessary for small loads. There are many options with each of the settings so you can make the washer fit whatever the needs of the specific load are. Coming from an old top load washer I absolutely love how much more efficient this washer is and saves on water and detergent. The washer has a sleek modern look with blue LEDs to indicate the selected settings as well as the current status of the load.
Lulu
5 (9,999)

2026-06-01

5 (9,999)
[This review was collected as part of a promotion.] I've been extremely happy with my Samsung washer. It does an excellent job cleaning clothes, even on heavily soiled loads, while still being gentle on fabrics. The machine is quiet, efficient, and has plenty of cycle options to handle everything from everyday laundry to bedding and delicate items. One of the things I appreciate most is its large capacity, which allows me to wash bigger loads and save time. The controls are easy to use, and the washer looks modern and sleek in my laundry room. I've also noticed that it uses water and energy efficiently without sacrificing cleaning performance. Overall, this Samsung washer has been reliable, convenient, and worth the investment. I would definitely recommend it to anyone looking for a high-quality washing machine.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Rebeca
4 (9,999)

2025-11-04

California

4 (9,999)
[This review was collected as part of a promotion.] Overall, a good purchase. I will need sometime to review the manual on how to adjust the washing time. 45 mins. for a normal wash is too long. 35 minutes is ideal for me as I don't like to over load. Also, the door does seem to be a little affected when washing men's heavier clothes, I hope this does not become an issue with the door locking properly in the future. The dryer is also a good purchase, very effective, again, I'll have to research how to control the timer manually because 45 mins it's too long.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Christina
5 (9,999)

2026-06-24

5 (9,999)
[This review was collected as part of a promotion.] This washer is fantastic! I haven't had any problems with it, except for the mildew that can build up around the rubber seal. Luckily, it's super easy to clean with a little bleach. I've learned that keeping the door open after each use helps it dry out, and I'm trying to make that a habit, even though I sometimes forget. It holds so much laundry – I can do two to three loads at once, which is a huge time-saver! Definitely a great choice and I'd recommend it to anyone. 🧺🧼✨ #Washer #Laundry #Home #Samsung
Publié à l’origine le Samsung US
Shxlbey
5 (9,999)

2026-08-10

Muskego

5 (9,999)
[This review was collected as part of a promotion.] I’ve been extremely happy with this Samsung front load washer! The 4.5 cu. ft. capacity easily holds large loads like bedding and heavy towels without any strain. It runs surprisingly quiet, and the vibration reduction really works well—no shaking or walking across the floor during spin cycles. The Self Clean+ feature is a huge plus for keeping everything fresh and odor-free without extra work. Highly recommend!
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Duke
3 (9,999)

2025-09-11

3 (9,999)
[This review was collected as part of a promotion.] We have been using Samsung for 20+ years. This washing machine was to replace a Samsung top of the line ma hine. From the start it would not spin without jumping all over. I talked with service. They talked me through a fix. It lasted 5 weeks. Had to fix it again. Finally requested a tech come out. He determined the machine had vibrated so much that the base cabinet was collapsing which was adding to the problem. Sitting in on the floor and leveling it helped but did not solve the problem.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-09-11

SEA Care

Duke, we understand the significance of a working washing machine in your home. Let us help you. To rectify your concerns with your washer. Click the link and hyperlinks and watch the instructional video (if available). Samsung washing machine is shaking too much (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150690627, to help our team locate your information when you message us. Have a great day. -John

lauralsm
5 (9,999)

2020-07-12

Edcouch

5 (9,999)
[This review was collected as part of a promotion.] I am very happy with my new Samsung washer. The installation was done quickly and I was up and washing clothes in no time. It was not hard figuring out the settings and various options. I loved the blue lighting and the easy to read labeling. My oh my, this washer is quiet. I only wish it was wifi enabled so I would know when the cycle was done, thats how quiet it is. Unless I am in the garage with it, I won't hear the jingle to let me know it's completed washing a load of laundry. However, I can live with that. The capacity is awesome, I cut my washing time in half, I use the normal cycle for brights, whites cycle for whites and heavy duty for towels and such. I am so happy and my friends are all jealous right now. I know it will last for a long time as it was designed by Samsung.
Anonymous
5 (9,999)

2020-08-27

Tonawanda

5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer is the best washer I have ever owned. It is very modern looking and you can tell it is great quality. There are many different cycles you can use for customized washing. My favorite is the quick wash cycle because you can get your clothes washed in 22 minutes.As you can see in the pictures there are 10 different cycles to choose from. It runs smooth and i just cant believe how quiet it is. You can use it for small loads or large loads. I also love the digital interface.
BobbyP
5 (9,999)

2026-07-05

Florida

5 (9,999)
[This review was collected as part of a promotion.] I’ve been using this washer for a little while now and have been very happy with it. The capacity is great for larger loads, which helps reduce the number of wash cycles. It cleans clothes thoroughly, and the drum stays fresh and easy to keep clean. The controls are simple and ergonomic, making it easy to select the right settings. It’s also much quieter than I expected, with very little vibration even during the spin cycle. Overall, it’s a reliable, efficient washer that I would recommend.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
cynteria101
5 (9,999)

2020-07-14

Rex

5 (9,999)
[This review was collected as part of a promotion.] This is one of the best washers created, the smart touch feature makes it super convenient to pop in some clothing push and go, leaving me knowing my washer is doing its job without me having to do much work other than watch my clothing be clean and fresh. The settings on the washer were easy to navigate with the smart touch the best setting in the washer is the self clean as I've never had a washer that provided this feature before, once used the washer looks brand new again!!!
Anonymous
5 (9,999)

2020-08-27

Killeen

5 (9,999)
[This review was collected as part of a promotion.] The New Samsung washer is a high innovative technological device that is great for the big family. It has lots of space. The Samsung washer is a high and energy efficient washer that does it’s job. This washer saves us a lot of water plus washing a load of clothes is at a timely manner. It makes little to no noise while in motion. The previous washer took longer to finish the normal cycle, the new washer takes only 45 minutes. The spin cycle leaves the clothing really dry and have not had a problem. I also like the size of the inside of the washer. The washer is easy to use and to start, you just pick and choose how you want your washer to run. I’m really excited about this Samsung washer that it has the self clean program. I highly recommend the washer to other customers that want to purchase great quality!
OldSchool53
4 (9,999)

2023-04-22

Bunnlevel, NC

4 (9,999)
[This review was collected as part of a promotion.] Moved to new house and decided to get a new washer. Used to top loaders, but wife wanted to try front loader. Not bad, but some of the settings are not the same. Their idea of soaking is to get the item wet, damp,really, and then wash as usual. Water savings should be substantial. Am now pre-soaking in bucket and transferring to washer after clothes have "soaked" not just been damp. Regular required cleaning was never needed to extent these machines now require, either.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Corporate Buyer
4 (9,999)

2026-06-24

4 (9,999)
[This review was collected as part of a promotion.] Product is of decent size not for very large loads. Is not very loud at all. Makes no sound. Make sure you get it on a level area, so you get no vibrations you can apply 2-sided tape under side of pedestals for extra stability. It is hard to keep clean as far as the rubber seal goes you have to keep the seal dry once you use it and let it air out or you will get the moldy musty smell. Overall, for the price and capacity and lifespan of this unit I would recommend it.
Publié à l’origine le Samsung US
Breebree83
5 (9,999)

2020-07-14

Stem

5 (9,999)
[This review was collected as part of a promotion.] This washing machine is absolutely amazing!! I’ve had others but, this machine is one of the absolute finest one I’ve ever had the pleasure of washing with!! It’s very quiet unlike my last washer and uses way less water than I expected! It’s very sleek and attractive to the eyes! I love that when it’s on even on the spin cycle it doesn’t make much noise at all and you can barely tell it’s on!! I’m very happy with this washer it meets all my needs and expectations!
Kwayne
5 (9,999)

2026-06-22

Poplar bluff, Missouri

5 (9,999)
[This review was collected as part of a promotion.] Keeping up with the endless laundry for four daughters requires serious capacity, and this Samsung machine completely delivers. It handles massive loads with ease, and the cleanliness is exceptional—everything comes out completely spotless. Ergonomically, the control panel is intuitive and the drum is very easy to load and unload. Best of all, there is virtually zero noise or vibration, even when running the highest spin cycles. A solid, highly efficient machine.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Bob S
3 (9,999)

2025-01-15

Tucson, AZ

3 (9,999)
It came with the house, and was brand new. The washer did a wonderful job at washing clothes. It is quiet, and seems to be very efficient. The reason I gave it a three Star rating is because it is a front load washer. This is the second front load washer we have owned, and after the first, I said, I would never buy one. But it came with the house we bought. We have lived here for two years and it is time to replace the washer. The problem with front load washers is that no matter what you do, they always tend to smell like mold and mildew. We would leave the front door open on the washer. After each load, I cleaned the washer every time it started to smell or when the washing machine told me it needed cleaned. I ended up just cleaning it no matter what every two weeks. It still smells! I just don’t understand that at all.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-01-16

SEA Care

Keeping the washing machine in pristine condition is important for keeping your home well organized, Bob S. Let's get the information you need to ensure your range stays in tip-top condition. The link below will guide you in cleaning and caring for your washer to prevent mildew smell. Learn more by checking the hyperlinks. Washing machine has a mildew smell or visible mold: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148173641) to help our team pull up your information when you message us. Have a great day. -Ernest-

LaundryQueen
4 (9,999)

2023-01-22

4 (9,999)
[This review was collected as part of a promotion.] We bought this about two months ago and have had no complaints so far. Quite operation. I have enjoyed the multiple settings both different loads and within the loads. And I have now gotten used to it “singing” to me when finished. The only complaint so far is a small issue when added detergent and softener along with my sanitizer; there isn’t enough room in the reservoir to hold it and I have noticed it running out into the machine before the start of the load.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
KBoyle
1 (9,999)

2023-04-22

Harbor Springs, Michigan

1 (9,999)
Zero stars. 3 weeks out of warranty, this washer destroyed itself. The counterweight in the machine broke loose from the drum, then broke itself in half. Dented the front of the machine, punctured the drum and leaked all over the place. This seems like a failure that should never have happened. The installation was correct - level and secure. We did a self clean monthly. The calibration was checked regularly. What a disappointment and a total waste of $.
Publié à l’origine le Samsung US
Réponse de Samsung :
2023-04-27

Samsung Care

The basic functionality of the washer is to clean the laundry, KBoyle. Let's increase the washer's cleaning effectiveness. We would love to discuss your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145713407, to help our team pull up your information. Have a great day. Melardo

Beachbondgirl
5 (9,999)

2025-08-24

Pensacola Beach, FL

5 (9,999)
[This review was collected as part of a promotion.] Not the most expensive washer sold by Samsung, yet still very modern with lots of bells and whistles. The value for the product on this one can’t be beat. Has large load options, sanitizing with hot water and zero vibrations even when I disregarded the installers recommendation to not use my other brand pedestal we already had in place. He said it would wobble and possibly get off balance but it’s such a nice machine I’ve had no issues with it. Great product.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Shane
5 (9,999)

2026-05-11

Lexington, KY, USA

5 (9,999)
[This review was collected as part of a promotion.] Hands down, the quietest, most efficient & the most intuitive washing machine I have ever owned. It eases my daily stress to know, without doubt, that every load of laundry will be washed to a pristine clean. The sensors and modern technology used in Samsung's washing machines are always cutting edge and up-to-date I would recommend a Samsung washer to anybody who wants a reliable, efficient, quiet, and long-lasting machine. Five stars...highly recommended.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Leatherneck81
4 (9,999)

2022-01-04

Paris, Illinois

4 (9,999)
[This review was collected as part of a promotion.] The washer seems to be working great after the initial hiccup related to its shipping. After getting it all hooked up the first time and turning it on for a test run, water went everywhere - leaking from underneath. Ultimately, the problem was a broken plastic "air gap" (I think it was called). The part was broken during shipping. To the company's credit they responded quickly to get someone out to fix it. The part was not readily available so I had to wait about 10 days to actually get it fixed. The repairman said that it looked as though the piece may have broken when the delivery guy stuck the dolly under and a piece of Styrofoam packing pushed up into the drain hose and breaking the plastic piece. Maybe a design modification would prevent repeat occurrences. Aside from that frustration, the washer has worked very well.
Publié à l’origine le Samsung US
Amy C
1 (9,999)

2025-01-07

Oshkosh,WI

1 (9,999)
Constant odor. Cleaning machine makes no difference. Must leak into inaccessible areas. Have to keep door open all the time to avoid overpowering mildew odor which doesn’t make one feel confident about sanitary conditions for washing items. This started almost immediately. Huge hassle to try to get service. Gave up. Also, legs won’t stay balanced long. Had my previous (NOT Samsung) washer for over 10 years. Should have kept it. This one is terrible.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-01-08

SEA Care

Hi Amy C, Making sure your washer completes a cycle is important for keeping your clothes clean. Let's get the necessary information to ensure your washer is running smoothly. The link below will help you balance the washer and ensure your clothes are clean. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Samsung washing machine or laundry smells bad: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148105835) to help our team pull up your information when you message us. Have a great day, -Ernest-

Mike
1 (9,999)

2024-11-07

Nashville, TN

1 (9,999)
I will not buy a Samsung appliance again. I received TERRIBLE customer service. I bought a stackable washer/dryer unit. Within a month the dryer fell off the washer, breaking the brackets that held them together. I run a business so I called a tech out to fix immediately. It turns out that two rods were broken inside of the washer. This thing is a month old. I called warranty and they said they could not reimburse for the repairs because Samsung didnt send a tech out. I told that I run a business and I needed it fixed as soon as possible. Nope. They don’t care. I should have called Samsung first. WELL YOU SHOULD HAVE GIVEN ME A WASHER THAT DIDN’T BREAK WITHIN A MONTH!! Terrible customer service without regard to the big picture which is customer satisfaction. Will I be buying a Samsung appliance again? Nope. And neither should you. Trust me.
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-11-08

SEA Care

We understand how frustrating it is when your washer does not meet your expectations, Mike. We would like to have a direct conversation with you to hear your overall impressions about what you have experienced and determine what steps can be taken to help with your washer and dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147660099, to help our team pull up your information when you message us. Have a great day. -John

Anonymous
5 (9,999)

2020-09-29

wintersville

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love this washer. I was so happy to get this. At first it came without a hose but they delivered it a week later. I love the sanitize feature to clean the washer. My previous washer was okay but this washer blows it out of the park. They are so many more feature. The bright led display is bright so i can chose my cycle. It has many different temperatures. Which us really nice. It also has different wash load options. You can also choose how many spins it does in a cycle. It washes my clothes with such ease and they look amazing coming out. It has a drawer that opens for detergent, bleach and softener. I usually use tide pods but i use the drawer for my fabric softener. I have had absolutely no problems with this washer. It has exceeds all my expectations. Overall i would recommend this washer to anyone looking to buy a new washer.
nikki
2 (9,999)

2021-04-09

2 (9,999)
it does the job but it's soooo loud. i picked this one specifically for the vibration reduction and it does not do that. my room is far from where it is located and i can hear it with my door closed. along with that, the jingle that plays is long and kinda annoying. i turned it off, but now i don't get notified when my laundry is done which is not too big of a deal because i can tell that it's done when the loud vibrating noise is gone lol.
Publié à l’origine le Samsung US
Réponse de Samsung :
2021-04-12

Samsung Care

Hey, Nikki. Thank you for letting us know about this inquiry. No one should have to hear their washing machine on the other side of the house. To help identify what is causing the washer to be so loud. Try taking a look at the link below. It provides helpful tips on what could be the cause. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001985/

NewHomeOwner0612
5 (9,999)

2026-07-01

Lake Stevens WA

5 (9,999)
[This review was collected as part of a promotion.] The Samsung front‑load washer delivers a consistently excellent laundry experience. It’s quiet, efficient, and packed with thoughtful features that make everyday washing easier. The drum design handles clothes gently while still providing powerful cleaning, and cycles run with impressive speed and accuracy. The controls are intuitive, the build quality feels solid, and the machine’s energy and water efficiency help keep utility costs down.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
LondonPound
4 (9,999)

2026-07-14

4 (9,999)
[This review was collected as part of a promotion.] I’m really happy with this product overall. It has plenty of space and looks modern, which fits nicely with my home. It works well, is easy to use, and runs quietly most of the time. The only reason I’m giving it 4 stars instead of 5 is because there are a few small things that could be improved, but nothing major. Overall, it’s a great product for the price, and I would recommend it to anyone looking for something spacious and reliable.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
ecnghm
4 (9,999)

2024-09-30

4 (9,999)
[This review was collected as part of a promotion.] We've had this for a couple of months now. It's OK. It does a decent job. The one thing that prevents giving a fifth star is that the cleaning cycle takes over 3 hours. The first time that happened I called service to see why that was so. The answer I got was it should only take an hour or so. Well, come to find out later, that wasn't true. It does take more than 3 hours, so, make sure you allow for that in your plans to buy this washer.
Publié à l’origine le Samsung US
moo25
5 (9,999)

2026-07-12

Charlotte, NC

5 (9,999)
[This review was collected as part of a promotion.] This front load washer has AMAZING cleanliness! It washes my clothes very well! The washer is very spacious as well, which is very convenient. The noise of this washer is not obnoxiously loud, which i love! The vibration that comes from this particular front washer is discreet & doesn’t cause a ruckus! The ergonomics make this purchase so much more worth it as well; as it makes it easier for me to wash laundry without breaking my back
Publié à l’origine le Samsung US
jdstr
5 (9,999)

2025-07-14

5 (9,999)
[This review was collected as part of a promotion.] My first time with a front loader. I'm so happy we made this choice. I like that I can see what's happening inside, during the wash cycle. I like the soap measuring drawer, that it's very quiet, the way I'm able to choose the settings and that there is a timer letting me know how long each cycle has to go. I also like the cute tune it plays when the close are finished washing. My close come out clean and well spun to go into the dryer.
Publié à l’origine le Samsung US
BoughtAtCostco
2 (9,999)

2025-12-24

Orange County, CA

2 (9,999)
[This review was collected as part of a promotion.] Just installed today so review limited to initial operation. It replaced an 8 year old, heavily used machine that I was able to repair (YouTube helps!) a couple of times. The good: it fit on the same pedestal. Seems quieter, less bouncy. More granular options (temp, spin, rinse etc). Accessible filter (a must have). The bad: this model does not have a chime disable option. The chimes are loud and there is no way to turn them off. My option is to find the speaker and disable it (likely to void the warranty), or return the unit. A crappy reason for a return but - who designs an appliance in 2025 to force this super annoying sound on a house with sleeping kids and a nervous dog? Seriously, did you talk to ONE mom/dad when you were in the product development and design stage? The older unit this replaced had the mute feature so of course it exists.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-12-29

Samsung Care

Hello, We understand the dismay about the washer's chime. Let us help. You can turn the alarm sound on or off. When the alarm is off, the cycle completion melody and the power-off beep will not sound. However, the other sounds stay active. • Press Alarm Off to turn the alarm on or off. • Your setting will be kept even after you turn off and then restart the appliance. Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151694279 to help our team pull up your information when you message us. Thank you. -Angelica

Lee T
5 (9,999)

2026-06-21

Palm beach

5 (9,999)
[This review was collected as part of a promotion.] . Low vibration / quieter spin The “Vibration Reduction” system helps balance the drum Less shaking compared to older or cheaper front-loaders Good for upstairs apartments or tile floors 2. Good capacity (4.5 cu. ft.) Fits family-sized loads Can handle: King sheets Towels Medium comforters (sometimes king, depends on thickness) 3. Energy efficient Uses less water than top-loaders Spin cycle removes more water → faster drying time
Publié à l’origine le Samsung US
machoman
4 (9,999)

2026-08-09

California

4 (9,999)
It is very nice to use the Samsung Washer which is very very functional and helpful in doing laundry in no time It is very low noise very clean Stability is very nice Very low vibration and capacity is optimum for five people The drums are easy to clean And easy to maintain That's it
Publié à l’origine le Samsung US
Ammy
5 (9,999)

2022-01-22

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I'm extremely happy with this machine for a variety of reasons. Firstly the capacity - I can easily wash my comforters at home now and that is a huge convenience especially with the pandemic. Secondly there are enough settings to meet all my needs without overwhelming me. Next the self clean cycle ensures that I am not washing my clothes in a dirty machine. Additionally its quiet and energy efficient. Overall a great machine.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
DavewashesShrimpingstuff
5 (9,999)

2026-04-15

5 (9,999)
[This review was collected as part of a promotion.] This washer can hold 10 or more pairs of blue jeans and clean all of them. 12 or more bigger towels the fluffy giant ones! Its amazing how much it can wash but not just that, I don't use any fancy sprays or bleach except for bleaching kitchen or bathroom rags for sanitary reasons and all of my clothes come out like new with just some good laundry soap and a good softener and you can wash your whole wardrobe in a load or two!
Publié à l’origine le Samsung US
UGHSamsung
1 (9,999)

2024-09-30

1 (9,999)
[This review was collected as part of a promotion.] Overall the washer seems to do what's expected. However, both installation instructions and those that were managed by Samsung were a disaster. Further Samsung support was unbelievably, unprofessional, un helpful. The number of engagements was excessive. I'd give a ZERO rating if I could. I cannot say enough awful things. I tried to return with failured for 3 weeks!!! I was professional the whole time, Samsung WAS NOT!
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-10-01

SEA Care

Hello there, We understand how you feel about the condition of your washer. Let's help you. We want to speak with you personally to gather more information about the washer so we can best assist you.   Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147569298) to help our team pull up your information. Have a great day. ^Camille

ChristopheA
5 (9,999)

2020-08-18

Richmond

5 (9,999)
[This review was collected as part of a promotion.] I will be honest, my partner usually does the laundry but I've noticed she's much happier. Less loads because it's bigger, it's much quieter, and we can both hear when it's done to turn the load over to the dryer. No complaints, it's definitely an upgrade. Larger than the old one but slim and sleek so it's not imposing. Clothes come out clean and there's less back and forth from the basement where the washer lives.
AngelEmStarr
5 (9,999)

2025-11-27

Massachusetts

5 (9,999)
[This review was collected as part of a promotion.] For a family household, this washer is a smart choice: its large capacity, stable operation, flexible washing options, and reliable cleaning make laundry easier and more efficient. You’ll likely spend fewer hours on laundry each week — and get better results with less hassle. Must have for a home appliance it’s appearance will fit in with all the other home appliances due to, it’s matching and pleasing aesthetic.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
CFESAMastertech
5 (9,999)

2022-06-27

Virginia Beach Va.

5 (9,999)
[This review was collected as part of a promotion.] So our old Samsung front loader finally went out after having it many years and I just didn't have the time to repair it. We decided on replacement and my wife concurred it had to be another Samsung. When we saw this washer we knew it would be the one we wanted and went out to get it. After getting it home and hooking it up it was time to test it out as we had plenty of laundry waiting for it. My wife at one point asked me if it was running as she could not even hear it so i checked, yep! It was running. All our clothes came out very clean and in a short amount of time. We love the sleek design and all of the options it has on it. The soft touch buttons are really nice.Now she wants the matching dryer as the one we have matched the old Samsung washer ( they are similar but more updated). I told her that will happen but will have to wait until we save enough money up for it.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
swiftnick14
5 (9,999)

2020-07-08

LAKE MILLS

5 (9,999)
[This review was collected as part of a promotion.] I have never been so geeked out getting an appliance as I am with the Samsung washer and dryer! This washing machine has a wide variety of settings for washing, which is great for a large family and lots of laundry to do. The bedding and waterproof items setting are awesome! Without the center cylinder, things like this can tangle, but not so with this setting. I was able to wash and dry my giant comforter in literally half the time! I love that it reminds me of when it is time to clean the machine and love the schedule setting, it's perfect for my crazy lifestyle. I am able to start a load when I leave work and have it done by the time I get home, leaving no time for wet smells to start! The self-clean cycle is great. You will enjoy the little chime that goes off when the load is done, it's such a happy little sound. It's only been a week but it's been love at first sight!
maria2343
5 (9,999)

2020-07-27

Holyoke

5 (9,999)
[This review was collected as part of a promotion.] hello hello I come to tell you about my new acquisition. a set of samsung washer and dryer front doors. As a user of everyday equipment I felt a little scared regarding these (front doors) to my surprise and satisfaction I can tell you that it has been a success. I have a girl of preschool age and she helps me with loading clothes and pouring detergents (with supervision) this has provided a link between the two since we can spend more time together and she learns in a fun way. the washing machine has a larger load capacity than a regular one, you do not have to decide what the batch size would be because it has a sensor that determines the amount of water you need according to the amount of laundry. It has several washing cycles in which ae can highlight bedding, quick wash, and sportswear among others. It has compartments for detergent, bleach and softener with extra measures.
Susy28
5 (9,999)

2026-06-03

Highland California

5 (9,999)
[This review was collected as part of a promotion.] I really like the Samsung washer. I’ve had it for overall two months and it works great. There is one problem. I only seen in fine print and it said to make sure you put the bedding comforters. There’s an option to click specifically for that type of wash, and now the spin only doesn’t work, but now that I put The bedding option it works great I cannot complain. It’s really sufficient. I really recommend.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Steve
1 (9,999)

2021-02-26

1 (9,999)
15 days after the product was delivered, the washer started leaking at the bottom of the door. I'm attaching a photo of the "diaphragm" where the water pours out. I would write more, but in my first attempt at writing a thorough review, they wouldn't le me explain further. They said "We couldn’t post your review because it did not meet our review guidelines". I would not recommend this product.
Publié à l’origine le Samsung US
Réponse de Samsung :
2021-03-01

Samsung Care

I know this must be difficult for you and we appreciate you taking the time to share this with us. If there is any way for us to turn this negative experience into a better one; We would be happy to do so. For help, just talk with our Social Media team. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143023712

CWilliams
4 (9,999)

2025-11-11

4 (9,999)
[This review was collected as part of a promotion.] The washer is really nice. I like the fact that it’s not loud and it washes my clothes sufficiently. The only thing I don’t like is that the detergent dispenser on the inside of the washer is right in front of the door. If you forget to toss something in and open the door laundry detergent and softener spill out of the washer causing you to have to clean up a mess. Other than that it’s great.
Publié à l’origine le Samsung US
sarah
3 (9,999)

2026-06-23

3 (9,999)
[This review was collected as part of a promotion.] this washing machine is overall very good, providing clean clothes, having multiple different cycle options, etc. the only issues i have is how long it takes, which is approximately 1 hour and 10 minutes, and how it doesn’t fit much. overloading the machine causes the clothes to stay extremely wet, leaving me having to do a spin cycle to dry them a little more before putting them in the dryer.
Publié à l’origine le Samsung US
Réponse de Samsung :
2026-07-01

Samsung Care

Hello sarah, Thank you for sharing your experience and for highlighting the performance and features you've enjoyed. We've included a couple of guides that offer helpful information on cycle timing, load recommendations, and spinning performance to help you get the most out of your washer. https://www.samsung.com/us/support/answer/ANS10001016/ https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Samsung truly values your business. Pope Samsung Care

Tomg
2 (9,999)

2025-06-04

2 (9,999)
[This review was collected as part of a promotion.] The washer works well, however the lettering on the control panel has rubbed off after 4 months of use. I contacted Samsung and was told that issue was not covered by the warranty. When looking on the internet this appears to be a common problem and Samsung refused to address this signifiant quality issue. It begs the question regarding quality control in the manufacture of Samsung’s products.
Publié à l’origine le Samsung US
Réponse de Samsung :
2025-06-05

SEA Care

Hi Tomg, Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Have a great day, -Ernest-

SusieQ
5 (9,999)

2023-06-15

Texas

5 (9,999)
[This review was collected as part of a promotion.] I have had my new Samsung washer for three weeks and could not be happier with it. It replaced our Samsung washer that was 13 years old and finally gave out. This one is amazingly quiet and does a great job of getting dirty clothes clean. We were able to put it on the old pedestal base that went with her previous washer so that was a bonus. The clothes are spun so dry that they only need about half the time in the dryer as those washed in our old washer. If I could change anything, it would be the ability to remove the detergent cup. Sometimes water remains in that area and it’s hard to dry because you cannot remove the detergent cup as we could with our old washer. That means having to try to blot the water dry with paper towels. That may not bother some but we like to keep our washer as dry as possible to keep down any potential odor problems. Overall, I am extremely happy with the washer.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Mywasher
5 (9,999)

2026-01-11

Libertyville IL

5 (9,999)
[This review was collected as part of a promotion.] My new Samsung front load washer is excellent. It is so much faster with washing our clothes than the old washer. It can wash a large load of clothes in 45 minutes. It is quiet and I have no complaints regarding this new washer. It is a pleasure to use and is reliable. I can now wash and dry clothes in less then 90 minutes. I would highly recommend my new Samsung front load washer and dryer.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Sea Gypsy Beauty
4 (9,999)

2026-06-04

Dresden, ME

4 (9,999)
[This review was collected as part of a promotion.] For a front load washer, it is a great value for the quality and price. The actual inside is smaller than I prefer. My husband is 6'3, so his clothes are all XLs and talls. It takes several loads to do his laundry but it is great for regular loads for myself, son, and other everyday items. We use king sheets which wash fine in this but it can not wash our comforter or king throw blankets.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Patty
4 (9,999)

2020-11-13

California

4 (9,999)
[This review was collected as part of a promotion.] I've only had my washer for a few months, so pretty hard to give a thorough review. I wish the door was reversible. I would like it to open left to right. Still undecided on the vibration reduction. Seems to vibrate more than I expected. The machine does a great job getting the clothes clean and I love the choices for the type of wash and still be able to change some of the settings.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Royal
4 (9,999)

2025-12-17

Duluth MN

4 (9,999)
[This review was collected as part of a promotion.] Prior Samsung front load washer stopped working with HE error indicator. Ordered a replacement. Almost identical to prior model. Has all the features we enjoy. Easy use. Large capacity. Very quiet and virtually no vibration. However, neither my wife nor I are thrilled with the ultra sensitive buttons on right. If we merely brush up against them a warning light/sound is triggered.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Amrita
5 (9,999)

2022-01-03

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] I bought this machine a few months ago and am very happy with it overall. There are enough options for the settings to choose from to fit all my needs...whites, actives, beddings etc, I also like the Self Clean reminder. I don't have to worry about keeping track of when I last did the cleaning. It uses less water than my previous machine and is pretty quiet. I would highly recomment it.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Kerry
5 (9,999)

2025-10-10

5 (9,999)
[This review was collected as part of a promotion.] This is my second Samsung washing machine, my first one started getting off balance, after 20 years of use. We decided it was time so purchased another instead of repairing old faithful. The 20 year old Samsung dryer is still going strong. Great capacity for a busy household, cleans quickly and uses minimal detergents. An all around great product. Would highly recommend this brand.
Publié à l’origine le Samsung US
Carole
5 (9,999)

2025-07-21

Pinellas Florida

5 (9,999)
[This review was collected as part of a promotion.] First of all, I love samsung products and am never been disappointed in my choices with them. When I sold my house I had to leave my samsung washer and dryer behind. This is a repurchase of a newer model in my new home. It is very efficient in cleaning with several other functions on the washing machine that help provide the best possible outcome for my clothing with great care.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Randy
5 (9,999)

2025-07-13

Honolulu Hi

5 (9,999)
[This review was collected as part of a promotion.] This washer replaced a previous version of the same washer. I like that the front panel has touch buttons. The front panel also has updated the font and color of all the adjustments and modes so it's easier to look at. Overall this washer has performed as expected, great! Noticed it was a bit quieter then my last Samsung. I recommend this highly for your everyday washing needs
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Matt
1 (9,999)

2024-08-09

1 (9,999)
[This review was collected as part of a promotion.] My Samsung washer is less then 2 years old out of warranty. Noticed a banging noise. Took apart the machine and somehow the counterweight balance snapped in two. Very conscious of how much we load into the washer so very confused on how a piece that is made of such a hard material just snaps so Had to replace it but now it slightly leaks will have to get a new washer soon.
Publié à l’origine le Samsung US
Réponse de Samsung :
2024-08-09

SEA Care

Hello Matt, We know what it was like when your washer started leaking. Let us help you. Check out the link below for instructions on what to do with your washer that is leaking. To access the complete diagnostic and video tutorial at the end, click on the embedded words and select "NO, I NEED MORE HELP" for more details. Samsung washing machine is leaking https://www.samsung.com/us/support/troubleshoot/TSG10001007/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147423917) to help our team pull up your information when you message us. Thank you. -Kimberly

shlyre2849
5 (9,999)

2020-07-21

Palestine

5 (9,999)
[This review was collected as part of a promotion.] This is an amazing washer! There are so many settings, one could get overwhelmed. I can decide how many times I rinse and spin a load, which is great for towels. I can change the temperature easily, decide HOW to wash them, whether it be a gentle cycle or heavy duty. The little tune it plays when it's finished with the cycle sounds much better than the typical "BZZZZZZZZZZZZ" that got so annoying on my old one. As far as getting clothes clean, I must say I've noticed a difference. I am a home care nurse in my home and there are times some of the laundering needs to be repeated before I can dry them and set stains in. So far they have gotten clean with the first wash. Major time saver for me. I like the little drawer for the detergent and softener. I will be adding the pedestals when I get a chance to raise them up higher and also add a work space on top for folding. I love going in and just looking at the new set.
BigStubbs
5 (9,999)

2026-08-09

5 (9,999)
[This review was collected as part of a promotion.] Couldn’t be happier the washer is so quiet and has such a huge drum. My family of four plus two dogs go through so much laundry and we haven’t had a single issue. Definitely recommend.
Publié à l’origine le Samsung US
Mr hobbled
5 (9,999)

2026-06-22

Cypress, California

5 (9,999)
[This review was collected as part of a promotion.] This washer is easy to use and the washer is less noisy compared to other washers I have used in the past. Since we are a family of three, we are able to wash all ours clothes in this large capacity washer in no time. Due to the low noise, there is barely any vibration that is felt near the dryer close by. Lastly, when the clothes come out, they look and smell cleaned.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
jomar2620
4 (9,999)

2025-10-13

4 (9,999)
[This review was collected as part of a promotion.] It does a great job of getting larger loads clothes clean and in a shorter amount of time than previously used top load washers. I love the different wash cycle options. It’s quiet and isn’t an eyesore. The only draw back is that it failed to empty after a load and locked clothes in. That unit was replaced with the same washer and there hasn’t been any issues since.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Mabtdc
4 (9,999)

2020-11-12

Detroit Michigan

4 (9,999)
[This review was collected as part of a promotion.] Its not really wide enough for comforters or king blankets. The cycles can go fast or go long. It makes a nice sounds to notify you if you're turning it on or turning it off. The area for dispensing bleach and detergent was confusing at first. But otherwise its pretty cool. Review brought to you by 16 year old who is the designated laundry engineer of the household.
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Weekly washer
4 (9,999)

2023-01-25

Florida

4 (9,999)
[This review was collected as part of a promotion.] I bought this about a month ago and I’m happy with it. I was a little upset when I got it home and discovered there was no clear way to add liquid laundry additives to a wash. For example. some type or odor eliminator product. I looked at the official videos online and still didn’t se an answer but now I’ve figured out what to do. I give it four stars for that
J’ai recommandé ce produit.
Publié à l’origine le Samsung US
Gina
1 (9,999)

2021-02-22

Sicklerville NJ

1 (9,999)
This is my 6th Samsung appliance and it will be my last. The “vibration reduction” technology advertised is a joke. The spin cycle is very loud. It shakes and vibrates to the point of making a dent on both sides of the pedestal. I bought the pedestal WITH the washer. Never again will I buy Samsung. If I could make the rating lower than a 1 for performance I would.
Publié à l’origine le Samsung US
Réponse de Samsung :
2021-02-23

Samsung Care

We're sorry to hear you were less than satisfied with your product. We pride ourselves on our products and the high-quality standards we maintain. If you have questions or require future assistance; please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142998576

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