57" G95NC Odyssey Neo G9 240Hz Dual UHD Monitor

White 57
LS57CG952NUXXU

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57" G95NC Odyssey Neo G9 240Hz Dual UHD Monitor
White 57

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Highlights

A single monitor is divided into two sections on its screen. Across both sections, an image is shown of a spaceship flying toward a wheel-like space docking station, in orbit of a nearby planet, with more planets in the background. Both sides of the screen show the dimensions of a 32-inch UHD monitor, 3840x2160. Centered above both sections of the screen, text reads "57-inch Dual UHD. 7680 x 2160."

Dual UHD

A gamer plays Black Desert on the Odyssey monitor. On the screen, a character uses their abilities in front of a stone building, surrounded by trees and foliage.

1000R Curved screen

A monitor is divided into two sections to compare the amount of dimming zones between Edge LED and Quantum Mini-LED. On the left side, it reads "Edge LED" and the screen is divided into sections horizontally, saying "10 Local dimming zone." The right side reads "Quantum Mini-LED" and shows the screen with many dots throuhgout the screen, reading "2392 Local dimming zone." The dimming zones light up. The Odyssey Neo G9 turns 45 degrees and shows a horizon lit by a star from behind the planet, and space off to the left of the planet. Dots emerge from behind the monitor and flow light into the monitor, to represent the Quantum Mini LEDs that light the screen.

Quantum Matrix Technology

On the monitor screen, cars race out of a monitor, away from a futuristic city. A connection cable labeled “DP 2.1” is shown below the monitor screen.

240Hz Refresh rate

Features

Awarded by experts

Award Logos

CES Best of Innovation Award

The Samsung Odyssey Neo G9 Gaming Monitor 2023 (G95NC) is world first DUHD 57” gaming monitor.

Award Logos

TechAeris - The Best of 2023

"Overall, the colors are vibrant, brightness is excellent, blacks are deep…performance was spot on."

Award Logos

Pocket-lint - Editor†s Choice 2023

"No other product at the time of writing will offer you the experience that the Neo G9 is capable of delivering. It's not even close."

Award Logos

Newsweek - Editor†s Choice

“The Samsung Odyssey Neo G9 57-inch (57CG952) is a massive monitor that is perfect for gaming and productivity. Samsung's latest gaming monitor is a powerhouse that takes your setup to the next level.”

Award Logos

TechAeris - Editor†s Choice 2023

"Gamers, if you’re in the market for a new gaming monitor, the Samsung Odyssey Neo G9 G95NC is the ONE to get!"

Defy Reality. Conquer All.

Top 3 Features

The curved monitor shows a spaceship flying in front of a planet, and toward futuristic buildings. Below the monitor, text reads "1000R."

The world's first dual UHD monitor

Live in games that feel more real than the outside world. The world's first dual UHD monitor wraps around you with a super-wide 57" screen and 1000R curvature.

On the curved monitor, a scene of an alien desert landscape is seen with another planet in the skyline. Behind the monitor are two more versions of the image on the screen, with the back version showing the image in a grid where the monitor's LEDs light the screen.

Spellbinding visual quality

The power of Quantum Mini-LED and HDR 1000 bring astounding levels of visual accuracy, definition and brightness. So even the smallest details feel real.

An Odyssey monitor is shown standing on a surface with a spaceship flying away from a nighttime city scene, through a cave, and off the screen. The text around the monitor communicates the specs: “1ms fast response time, 240Hz refresh rate, and AMD FreeSync Premium Pro”.

Electrifying Speed

One misstep can be the difference between victory and defeat. With a 240Hz refresh rate, 1ms GTG response time and FreeSync Premium Pro, prepare to win.

*For full DUHD and 240Hz support, the graphics card being used must support DP 2.1 (UHBR 13.5 and above) or HDMI 2.1 (FRL 12Gbps). Actual specifications and support may vary by graphics card.

A groundbreaking new visual experience

The world's first dual UHD monitor

Gaming worlds feel more real. The 57" DUHD resolution brings you a display as wide as two UHD monitors, with incredibly detailed, pin-sharp images and a wide field of view. See more of the action, and act with conviction knowing you won't miss a thing.

Wrap yourself in adventure

1000R curved screen

Vivid scenes wrap even more tightly around you. Experience the next level of heart-pounding gaming with even more intensity. The 1000R 57-inch super ultra-wide display fills your peripheral vision and draws you into the character's shoes.

The pinnacle of video visuals

Quantum Matrix Technology

An unrivaled visual experience. Revolutionary Quantum Matrix Technology with Quantum Mini LEDs creates controlled brightness and improved contrast for refined definition. 2,392 local dimming zones combine with the highest 12-bit black levels to create unmatched picture quality.

A monitor is divided into two sections to compare the amount of dimming zones between Edge LED and Quantum Mini-LED. On the left side, it reads "Edge LED" and the screen is divided into sections horizontally, saying "10 Local dimming zone." The right side reads "Quantum Mini-LED" and shows the screen with many dots throuhgout the screen, reading "2392 Local dimming zone." The dimming zones light up. The Odyssey Neo G9 turns 45 degrees and shows a horizon lit by a star from behind the planet, and space off to the left of the planet. Dots emerge from behind the monitor and flow light into the monitor, to represent the Quantum Mini LEDs that light the screen. A monitor is divided into two sections to compare the amount of dimming zones between Edge LED and Quantum Mini-LED. On the left side, it reads "Edge LED" and the screen is divided into sections horizontally, saying "10 Local dimming zone." The right side reads "Quantum Mini-LED" and shows the screen with many dots throuhgout the screen, reading "2392 Local dimming zone." The dimming zones light up. The Odyssey Neo G9 turns 45 degrees and shows a horizon lit by a star from behind the planet, and space off to the left of the planet. Dots emerge from behind the monitor and flow light into the monitor, to represent the Quantum Mini LEDs that light the screen.
A monitor is divided into two sections to compare the amount of dimming zones between Edge LED and Quantum Mini-LED. On the left side, it reads "Edge LED" and the screen is divided into sections horizontally, saying "10 Local dimming zone." The right side reads "Quantum Mini-LED" and shows the screen with many dots throuhgout the screen, reading "2392 Local dimming zone." The dimming zones light up. The Odyssey Neo G9 turns 45 degrees and shows a horizon lit by a star from behind the planet, and space off to the left of the planet. Dots emerge from behind the monitor and flow light into the monitor, to represent the Quantum Mini LEDs that light the screen. A monitor is divided into two sections to compare the amount of dimming zones between Edge LED and Quantum Mini-LED. On the left side, it reads "Edge LED" and the screen is divided into sections horizontally, saying "10 Local dimming zone." The right side reads "Quantum Mini-LED" and shows the screen with many dots throuhgout the screen, reading "2392 Local dimming zone." The dimming zones light up. The Odyssey Neo G9 turns 45 degrees and shows a horizon lit by a star from behind the planet, and space off to the left of the planet. Dots emerge from behind the monitor and flow light into the monitor, to represent the Quantum Mini LEDs that light the screen.

Catch the detail, defeat your enemies

VESA DisplayHDR 1000

See every detail in all its glory. From gloomy shadows to sun-scorched scenes, 1,000 nit peak brightness and 1,000,000:1 contrast ratio enable enhanced color expression and depth. Get a competitive edge by spotting enemies trying to hide in dark corners.

New levels of speed to give you the edge

240Hz & 1ms with DP 2.1 input

Conquer every enemy with extreme speed. A 240Hz refresh rate reduces lag for ultra-smooth action. Game with precision with a 1ms GTG response time, less blur, and minimized ghosting. All new DisplayPort 2.1 support provides the same blazing performance in DUHD with variable refresh rates.

*For the world's first full DUHD and 240Hz ultra high performance support, the graphics card being used must support DP 2.1 (UHBR 13.5 and above) or HDMI 2.1 (FRL 12Gbps). Actual specifications and support may vary by graphics card. Please refer to your graphics card specifications for more details.*The actual response time may vary by content and monitor settings.

Immerse yourself in smooth action without disruption

AMD FreeSync Premium Pro

Hyperfast action made seamless. Complex and fast-moving game scenes are projected smoothly and stutter-free with AMD FreeSync Premium Pro to power your competitive edge.

*Image simulated for illustrative purposes.*AMD FreeSync Premium Pro is supported by Radeon Rx 200 graphic cards and subsequent models.

*Image simulated for illustrative purposes.*AMD FreeSync Premium Pro is supported by Radeon Rx 200 graphic cards and subsequent models.

Your station your way

Connect more to enjoy more

Versatile connectivity

Tap into a multitude of input options. DisplayPort 2.1, HDMI 2.1 and USB Hub let you hook up to your favorite devices to elevate your game with no mess.

Make the most of every moment

Picture-by-Picture

Time to do it all. Upgraded multitasking options let you use 3 PCs on the same monitor. Game, chat and browse all at once, without missing a thing.

*In PBP mode, DisplayPort and HDMI ports 2 and 3 support up to 120Hz refresh rate. HDMI port 1 supports up to 60Hz. *KVM switch supports control of two sources. *The new 3-source PBP may require a firmware update. Download the latest version from the support page at Samsung.com.

Make the most of every moment

Picture-in-Picture

Game, watch, chat—all at the same time. With PBP, view video, picture or data from two sources simultaneously in their native resolution. Use PIP to resize the second source to up to 25% of the screen.

Get to your games faster

Auto Source Switch+

With Auto Source Switch+, your monitor detects when connected devices are turned on and instantly switches to the new source signal. This helps you get to your game action faster without flipping through multiple input sources.

Designed to magnify your immersion

CoreSync & Core Lighting+

Enhance the space around your screen. With CoreSync technology, a game's on-screen colors are projected into your real world to further immerse you into the setting. With new Core Lighting+, add amazing color to your setup for an instant vibe shift.

A closeup of the back of an Odyssey monitor is shown and a rainbow ring of lighting rotating clockwise. A closeup of the back of an Odyssey monitor is shown and a rainbow ring of lighting rotating clockwise.
A closeup of the back of an Odyssey monitor is shown and a rainbow ring of lighting rotating clockwise. A closeup of the back of an Odyssey monitor is shown and a rainbow ring of lighting rotating clockwise.

Extend winning streaks in comfort

Ergonomic Stand

Find your winning position. Swivel, tilt, and adjust the height until you're set up for victory. Fully compatible with VESA-standard monitor arms, the screen can be moved effortlessly to your ideal position.

Specifications

  • Screen Curvature

    1000R

  • Aspect Ratio

    32:9

  • Brightness (Typical)

    420 cd/㎡

  • Contrast Ratio Static

    2,500 : 1

  • Resolution

    7,680 x 2,160

  • Response Time

    1ms(GTG)

  • Viewing Angle (Horizontal/Vertical)

    178°(H)/178°(V)

  • Refresh Rate

    Max 240Hz

  • Screen Size (Class)

    57

  • Flat / Curved

    Curved

  • Active Display Size (HxV) (mm)

    1394.6112 x 392.2344 mm

  • Screen Curvature

    1000R

  • Aspect Ratio

    32:9

  • Panel Type

    VA

  • Brightness (Typical)

    420 cd/㎡

  • Brightness (Min)

    350 cd/㎡

  • Contrast Ratio Static

    2,500 : 1

  • Contrast Ratio (Dynamic)

    Mega DCR

  • HDR(High Dynamic Range)

    VESA DisplayHDR 1000

  • HDR10+

    HDR10+ Gaming

  • Mini LED Local Dimming

    Yes (2,392 zones)

  • Resolution

    7,680 x 2,160

  • Response Time

    1ms(GTG)

  • Viewing Angle (Horizontal/Vertical)

    178°(H)/178°(V)

  • Colour Support

    Max 1B

  • Color Gamut (DCI Coverage)

    Typ 95%

  • Refresh Rate

    Max 240Hz

  • Eye Saver Mode

    Yes

  • Flicker Free

    Yes

  • Picture-In-Picture

    Yes

  • Picture-By-Picture

    Yes

  • Quantum Dot Color

    Yes

  • Image Size

    Yes

  • Windows Certification

    Windows 10

  • FreeSync

    FreeSync Premium Pro

  • Off Timer Plus

    Yes

  • Black Equalizer

    Yes

  • Virtual AIM Point

    Yes

  • Core Sync

    Yes

  • Refresh Rate Optimizor

    Yes

  • Super Arena Gaming UX

    Yes

  • Auto Source Switch

    Auto Source Switch+

  • Adaptive Picture

    Yes

  • KVM Switch

    Yes

  • Display Port

    1 EA

  • Display Port Version

    2.1

  • HDCP Version (DP)

    2.2

  • Display Port Out Version

    No

  • HDMI

    3 EA

  • HDMI Version

    2.1

  • HDCP Version (HDMI)

    2.2

  • Micro HDMI Version

    No

  • Headphone

    Yes

  • USB Hub

    2

  • USB Hub Version

    3.0

  • USB-C Charging Power

    No

  • Speaker Output

    No

  • Temperature

    10℃~40℃

  • Humidity

    10%~80%, Non-Condensing

  • Factory Tunning

    Yes

  • Colour Mode

    Entertain/Graphic/Eco/Game Standard/FPS/RTS/RPG/Sports/Original/Custom

  • Factory Calibration Report

    Yes

  • Front Colour

    BLACK

  • Rear Color

    WHITE

  • Stand Color

    Black

  • Stand Type

    HAS

  • HAS(Height Adjustable Stand)

    120.0mm( ± 5.0mm)

  • Tilt

    -3.0º(± 2°) ~ 10.0º(± 2°)

  • Swivel

    -15.0º (± 2°)~ 15.0º(± 2°)

  • Wall Mount

    100 x 100

  • Energy Efficiency Class

    G

  • Power Supply

    AC100-240V 50/60Hz

  • Power Consumption (Max)

    300 W

  • Power Consumption (Typ)

    59.0 W

  • Power Consumption (DPMS)

    0.50 W

  • Power Consumption (Off Mode)

    0.30 W

  • Power Consumption (Yearly)

    86 kWh/year

  • Type

    Internal Power

  • Set Dimension with Stand (WxHxD)

    1327.5 x 601.0 x 499.6 mm

  • Set Dimension without Stand (WxHxD)

    1327.5 x 429.5 x 338.4 mm

  • Package Dimension (WxHxD)

    1455 x 420 x 557 mm

  • Set Weight with Stand

    19.0 kg

  • Set Weight without Stand

    15.4 kg

  • Package Weight

    26.8 kg

  • Power Cable Length

    1.5 m

  • HDMI Cable

    Yes

  • DP Cable

    Yes

  • USB 3.0 Cable

    Yes

  • UL Glare Free

    Yes

Reviews

57" G95NC Odyssey Neo G9 240Hz Dual UHD Monitor

4.6

Recommended by 64% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5.0 79%
4.0 12%
3.0 4%
2.0 1%
1.0 4%
Features 4.0
Performance 3.7
Design 4.0
Value 4.6
AI review summary
  • Customers praise the 2x4K resolution for incredible clarity, deep blacks, and vibrant colors that transform both work and gaming visuals.
  • Many highlight the ultra-wide curved design enabling simultaneous display of five or more windows, eliminating dual-monitor setups and boosting productivity.
  • Gamers celebrate the immersive field of view and fast refresh rate, describing gameplay as jaw-dropping and uninterrupted.
  • Several report the included DisplayPort cable is too short and HDMI 2.1 unreliably supports full resolution at 240Hz, requiring workarounds.
  • A notable minority experienced hardware failures including dead pixels, power supply issues, and an unstable stand requiring wall mounting.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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144 Reviews

Alku
5 (9,999)

2026-06-30

Manchester

size : 57 | Colour : White
5 (9,999)
Brilliant monitor for people who use their pc for both work and leisure. Super bright, fast refresh with great image quality and doesn't have to be babied like an OLED. Far superior to having dual monitors as you don't have your screens divided with monitor bezels in the middle of your field of view. My only critique is that it can kick out a lot of heat when in HDR mode. If you live in a hot country or have poor ventilation you will significantly heat up your room. I'd also highly recommend a wall arm mount as the included stand will take up your whole desk and desk mounted arms generally have issues supporting the weight of this thing.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-07-12

Samsung

We love reading that we’ve given you that five-star feeling. Thanks for sharing your brilliant review. ^EW at Samsung Support

Whemever
5 (9,999)

2026-03-26

Lancashire,UK

size : 57 | Colour : White
5 (9,999)
Superb great monitor, the resolution is superb, equivalent to 4 normal screens at the same time! Super widescreen games are simply jaw dropping the brightness and contrast make everything on the display look great. The curvature of the screen means I can have a display wider than my desk on my desk without any problems
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-04-09

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your 57" G95NC Odyssey Neo G9 240Hz Dual UHD Monitor! ^CL at Samsung Support

Ryou
5 (9,999)

2025-12-22

Norfolk

size : 57 | Colour : White
5 (9,999)
The best monitor Ive ever owned. This monitor is absolutely magical, I use it for gaming and if you’re on the fence I say take the step in buying this monitor. There isn’t a single game where it doesn’t blow my mind.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-12-23

CX

It is great to see that you are loving your new Odyssey Neo Monitor! Thanks to the 240Hz refresh rate, you'll get the ultimate gaming experience to last years! ^LB at Samsung Support

CC96
4 (9,999)

2025-11-07

Suffolk

size : 57 | Colour : White
4 (9,999)
I got this for multiple reaso its amazing large display means I can have multiple this open at the same time and dont have to keep going back and forth between folders and tabs its all there ready and for gaming I love how the ultra wide screen can create a really good immersion on the games that are compatible with ultra wide its like having a dual monitor set up woth put the extra cables and the annoying bezzels in the middle
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-11-08

Samsung

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

StephenW123
1 (9,999)

2025-05-27

size : 57 | Colour : White
1 (9,999)
Went through 3 monitors, all had problems with either the KVM or firmware running the KVM. Each time it was just replace, replace replace, Your quality control is awful. You CLEARLY have a bad batch of monitors that need to be looked at. Complete waste of money and 1 month of my life.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-05-28

CX

We're sorry to hear about your experience with the Odyssey Neo G9 Dual Monitor, Stephen. This certainly isn't what we would expect from such a high quality device, and we can assure you that this is not the typical experience our users have. We understand that you have been in touch previously, but if you require further support, please reach out to our Support Teams, as they are best placed to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Please accept our apologies for the experience you have had so far, we will work to ensure that this is not repeated. ^SK at Samsung Support

Jasooon
5 (9,999)

2024-12-07

size : 57 | Colour : White
5 (9,999)
Simply awesome. Replaced my trip-le monitor rig and makes life so much better. I love going to my desk now.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-12-15

CX

Thank you so much for reviewing your brand-new gaming monitor, Jason! It is an absolute pleasure to see how happy you are with the incredible performance of your new monitor! With a magnificent 57-inch, 240Hz display, it's perfect for all your needs! ^CR at Samsung Support

Don C
5 (9,999)

2023-11-27

London

size : 57 | Colour : White
5 (9,999)
Reviews seem to be for different models. This is for the 57" G95NC. + Absolutely love it. Productivity is fantastic, managing 5 slim or 4 full-fat windows. Gaming is ridiculous. The settings let you have it as bright and saturated as your eyes can handle. Clean, crisp images. - As people have mentioned, it's (impossible?) to run it at full resolution, 240Hz <right now> - as far as I know. The only cards with Displayport 2 don't have the power to game at that level, hence the 4 stars. (COME ON SAMSUNG - THERE MUST BE SOMETHING YOU CAN DO WITH HDMI 2.1 ??) I'd done lots of pre-reading before I bought it and was aware of that. I'm running it with a 4090 and things like Cyberpunk look outrageously good. People who complain about no speakers !? I can't believe you have this screen and don't have a decent set of speakers to complement it.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JC Photography
1 (9,999)

2023-11-05

size : 57 | Colour : White
1 (9,999)
Be carful my 57" G95NC Odyssey Neo G9 monitor did not support 240Hz @ 7680 x 2160. I understand the only GPU to support 240Hz @ 7680 x 2160 is the AMD Radeon Pro W7900 and most of you probably wont have this so wouldn't know about this issues, but I do have that GPU, so I can conform the monitor doesn't have this resolution option.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-13

SEUK Reviews

Thank you for taking the time to share your feedback with us. We are very sorry to read that you are experiencing an issue with the performance of the display. We would like to discuss this with you in more detail, so please contact our Audio/Visual Specialists directly, and they will ensure you are getting the very best performance possible from this incredible Odyssey Monitor. You can find all our contact details and their operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

honestreviewer
1 (9,999)

2023-10-23

London

size : 57 | Colour : White
1 (9,999)
Got this monitor on 9th Sep 23 for office use. Worked fine for a month. On 19th Oct 23 started as usual in the morning. I went out for about an hour in afternoon, the PC is set to go into sleep mode after 30 mins. Came back to a blank monitor. No power and no display. PC woke up from sleep mode but the monitor never did. Customer support tossing around for refunds and repairs. Won't refund as it is a little over a month. Not worth the money. Expected Samsung to do better on quality and support, still waiting to hear from them for repairs. It might be worth spending money elsewhere
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-13

SEUK Reviews

We are very sorry to hear of the display issues you have experienced with your new monitor, and this is certainly not what we’d expect. If it hasn’t been resolved already, we are confident our Product Support Team will be able to get it running how it was in the first month after you purchased it. For this dedicated support, you can find our contact details, along with opening times on the following link: https://bit.ly/SamsungUKSupport. We have made upgraded firmware for other users to upgrade, and ensure they do not experience similar issues. The downloadable file can be found here: https://www.samsung.com/uk/support/model/LS57CG952NUXXU/#downloads (Upgrade File(USB type) ver 1003.0). ^ES at Samsung Support

Bondlw
1 (9,999)

2023-10-17

size : 57 | Colour : White
1 (9,999)
Multiple reports of power supply failure just go search the ultrawidemasterace subreddit. Ticking time bomb mine died just after 2 weeks of use awful quality control on this monitor from samsung !
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-13

SEUK Reviews

We are very sorry to hear of the power issues you experienced in the first 2 weeks of owning your new G95NC monitor, it’s certainly not what we’d expect. We encourage you to reach out to our dedicated Product Support Team, to get it working as it should. For our teams contact details and opening times, please visit the following link: https://bit.ly/SamsungUKSupport. We have made upgraded firmware for other users to upgrade, and ensure they do not experience similar issues. The downloadable file can be found here: https://www.samsung.com/uk/support/model/LS57CG952NUXXU/#downloads (Upgrade File(USB type) ver 1003.0). ^ES at Samsung Support

ewan89
1 (9,999)

2023-09-15

size : 57 | Colour : White
1 (9,999)
The first monitor I was sent simply died after using it for a day and a half, so I sent it back to Samsung for a replacement. The replacement had about 10 dead pixels and serious issues with screen uniformity.. so back it went again. Now I've just been informed they're out of stock (probably because everyone who's bought one has needed a replacement), so I'll have to wait who knows how long for my third one to arrive.. I'm on a subreddit for fans of ultrawide monitors called r/ultrawidemasterrace, and I'm only one of over a dozen members that have had to send their monitor back for replacement already. If this many have failed already, who knows how many of these monitors are going to last long-term. It's absolutely shocking to me that Samsung would send out so many defective monitors. I can only assume there has been some kind of serious issue during production. It's either that or they have absolutely no quality control to speak of. It's also worth noting that even if you are sent a working monitor (lucky you) you still can't even take advantage of all of its features - as of now you cannot output at full resolution at 240hz over HDMI 2.1. Perhaps there will be a firmware fix at some point.. but that should really have been ready at launch. Right now, this is essentially just a 120hz monitor - even if you spent £1600 on an RTX 4090 graphics card you can't get full resolution and frame rate.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-11-14

SEUK Reviews

We are very sorry to read of the issues you have experienced with your new G95NC Odyssey Neo monitor, Ewan. As with all of our products we have designed it to provide a lengthy and reliable service, so you can enjoy all of the superb visual experiences that it is very capable of providing. We do regret seeing that you have had similar issues with more than one model, so can certainly understand your frustration. We are confident that your new model will not have any repeat issues, so you'll see every frame of every pixel exactly as the developers of your favourite games intended. With regards to being unable to access the 240Hz refresh rate, the actual support of this may vary depending on the graphics card, as it must feature UBHR 13.5 or above to support DP 2.1, or FRL of 12Gbps to support HDMI 2.1. We'd recommend checking the specs of your graphic card to make sure that it is compatible with the specs of the monitor. We are happy to take on board your feedback regarding the concerns that you have raised, as we do want to make sure that all of our products are delivering everything that our customers would want or need. ^DB at Samsung Support

toxicredcat
4 (9,999)

2023-09-05

UK

size : 57 | Colour : White
4 (9,999)
Bright and vibrant panel with deep blacks - much nicer to work on than the old G95T 49". Can comfortably handle 5 open windows at a time which is great for productivity. The 'Core Light' can actually illuminate the wall behind the monitor which is an improvement over the previous generations where the lighting was a waste of time. It is possible to game at the 7680x2160 native res with a 6950XT - it's nowhere near as difficult to drive as I imagined it would be. Low graphics settings are required, but it's definitely playable! I do feel the monitor needs to be a little more curved as the corners appear darker when sat in a central position. Minor gripe, but I can't unsee it. I've had a nightmare of a time with the HDMI 2.1 input being recognised when powering on. It sometimes takes power cycling the monitor and PC several times for it to recognise the input and display an image. I've since given up and gone back to DP 1.4 which works without issue. Tried different cables and devices with no change. Speaking of cables, like others mentioned the supplied DP cable is completely useless. It's far too short to be of any practical use. No issues with the built quality or dead/stuck pixels thus far!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Greyangel
3 (9,999)

2023-09-04

Essex

size : 57 | Colour : White
3 (9,999)
Things you miss when you get excited about this monster, No network connection, No speakers. These are just two small things that would have been the icing on the cake.
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Dubzy1981
1 (9,999)

2023-09-03

London

size : 57 | Colour : White
1 (9,999)
Will not run 240hz in optimum resolution Tried everything even samsung tech support does not understand and now samsung want to take it a mess around with it
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-13

SEUK Reviews

Thank you very much for bringing your concerns to our attention. We are sorry to hear that you are not experiencing the performance you expected from this monitor and did not find a solution when contacting our Technical Support Team. On rare occasions like this, it can be required that our experienced engineers take a physical look at the monitor, in order to perform diagnostics and ensure that you are provided with an effective and permanent fix for the problem. To discuss the options available to you, please do not hesitate to get in touch with our Audio/Visual Specialists. All our contact methods, and opening times can be found here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support

Brady
3 (9,999)

2023-09-03

size : 57 | Colour : White
3 (9,999)
I believe this monitor is good but at the moment it really isn't worth it. The monitor is quite new and I ran into problems quite often for the few days that I had it. The design and performance is amazing no doubt, but I believe the price isn't in the right spot. Especially since it's a pain if it doesn't want to work. Other than that it can be good for the right person.
Helpful?

Features

3 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

2 (9,999)
davefaw
4 (9,999)

2023-08-31

yorkshire

size : 57 | Colour : White
4 (9,999)
just got mine today docked 1 star for supplied display port cable that plugs in to left of screen but does not reach outside of the display to the right at all its way too short
I recommended this product.
Helpful?

Features

3 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-11-14

SEUK Reviews

Thank you very much for bringing this to our attention. We are very sorry to read that you are disappointed with the cable provided, and find that it is too short for your requirements. We believe that all feedback is vital, and we will ensure your review is used to drive improvements going forward. We are certain however, that cable length aside, you are going to be totally wowed by this monitor and it's outstanding performance! ^CR at Samsung Support

GP Li
5 (9,999)

2023-08-30

size : 57 | Colour : White
5 (9,999)
This screen is a beast! I use it mainly for work and works really well. Totally recommend it!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Callatic
5 (9,999)

2023-08-30

size : 57 | Colour : White
5 (9,999)
Excellent so far :) Is a massive monitor and once you get one, you'll never go back to less then 57 inch
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
PaulSchuldesz
4 (9,999)

2026-08-06

size : 57 | Colour : White
4 (9,999)
Am folosit acest monitor timp de 3 ani de zile. A fost excepțional din toate punctele de vedere și am fost foarte mulțumit de el. Din păcate, zilele trecute a murit iar reparația conform service-ului nu se poate face(sau nu se merita).
Originally posted on Samsung Romania
fernando
1 (9,999)

2026-05-24

size : 57 | Colour : White
1 (9,999)
TEAR ON THE SCREEN THEN WARRANTY DOESN'T COVER DUE TO BEEN SECOND OWNER, LESS THAN 3 MONTHS OLD.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-05-26

Samsung Brand Ambassador

fernando: Thanks for sharing your review of Samsung’s Neo G9 Monitor. We value your feedback and will share it with our teams. Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Monitors

fusetoge23
5 (9,999)

2026-04-27

Greenville, SC

size : 57 | Colour : White
5 (9,999)
This monitor is amazing. I have seen some other reviewers saying that this monitor does not support it full native resolution at 240hrz. But it certainly does. Running it at 7680x2160 at 240hrz no issues. For this to work you need a good GPU- I'm using a RTX 5080 and a Display cable that can handle the data. One for 2.1b I recommend. Also I found I had to change the settings in the monitor to the 2.1 port manually as it does not do this automatically.
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Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lumi12
5 (9,999)

2026-04-26

size : 57 | Colour : White
5 (9,999)
Was amazing service online, next time i will buy only direct to Samsung! Thanks for yur service and behaviors to client!
Originally posted on Samsung Portugal
DigitalCow
1 (9,999)

2026-04-02

New Mexico

size : 57 | Colour : White
1 (9,999)
This monitor DOES NOT support 240Hz at native resolution! (5120x1440) The hardware ONLY supports 60Hz at native resolution. COMPLETE SCAM AND FALSE ADVERTISING. Other non native resolutions support 240Hz, like 1440p. Why would I purchase a 5K monitor in order to game at 1440p? ABSOLUTELY horrible for anyone with Epilepsy! Not listed in system specs in ANY WAY! FALSE SPECS GIVEN! WILL NOT RUN 240Hz at 5120x1440 PERIOD! Great if you want to want to run dual display and dual lower resolutions with a higher refresh rate. Samsung advertised very specifically this monitor will run 240Hz refresh rate at 5120x1440. It is NOT physically capable. In addition, the monitor produces a insane amount of heat. You will need a separate AC unit just for the monitor. AVOID AT ALL COSTS. - 25 year IT veteran
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Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-04-03

Samsung Brand Ambassador

DigitalCow: We appreciate your feedback regarding your Neo G9 Monitor’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your Monitor up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your Monitor – With the Monitor powered on, press and hold the Power button on your remote for 5+ seconds until the Monitor restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Monitors

Oren Shlomo
1 (9,999)

2026-03-04

size : 57 | Colour : White
1 (9,999)
Came with about 10 bad pixels all placed at less that a 10th of a square inch. I have the QN90A flagship from 2021 and the F8000 from 2024 and it seems that Samsung screens have horrible yield regarding bad pixels. Image quality and brightness are unquestionable, but local dimming is having trouble supporting professional work of thin bright lines over a black background. This is the most expensive screen one can buy....... but Samsung is too big to care. Not even possible to add the images to this review for some reason.
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Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-09

Samsung Brand Ambassador

Oren Shlomo: Thank you for your feedback regarding the screen abnormalities you're seeing on your Monitor. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern. You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly. In some cases, unplugging the Monitor for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior. If the problem persists after these steps, the Monitor may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. LiveChat and additional support resources are also available through the Support link on our website. ~ Samsung Monitors

Rorshax
3 (9,999)

2026-01-04

Kansas

size : 57 | Colour : White
3 (9,999)
It's great 50% of the time. But I have a 3080ti, and sometimes when I game I get horrible screen tearing down the center left hand side. I can sometimes turn the monitor off and on again to get it back to normal. Otherwise I have to restart. Before purchase, I was unaware most games don't actually support this wide of a screen, and to compensate, they just stretch the left and right sides. Its obvious and annoying. So, I'm not actually getting the peripheral advantage I thought I would when I ordered this monitor. P.S. - Samsung enabled AI to help users write reviews here, and as I write it tries to autofill what thinks I'm writing and keeps messing up! VERY ANNOYING!!!
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-01-05

-Samsung

"We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction. If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung and we hope to hear from you. "

Chigs123
5 (9,999)

2025-12-29

NY

size : 57 | Colour : White
5 (9,999)
l like the game, it is so good and excellent resolution and also brightness and response time and refresh logistics and curvature. l like Samsung the best and forever
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Alley Cat
1 (9,999)

2025-12-16

WA

size : 57 | Colour : White
1 (9,999)
I purchased the 57” Odyssey Neo G9 Dual 4K UHD monitor just two weeks ago. From a performance standpoint, it was outstanding: stunning image quality, smooth 240Hz refresh rate, and an immersive experience that justified the premium price. Unfortunately, that is where the positives end. Without any impact, misuse, or visible external cause, the panel developed a crack and immediately became unusable. The monitor has not been moved, struck, or handled improperly. Given the size, cost, and positioning of this product as a flagship, ultra-premium display, this kind of failure is deeply concerning. What makes this situation worse is the lack of clarity and support around Samsung Care+. I purchased extended coverage specifically for peace of mind on a product of this value. However, when attempting to file a claim, the system reports that the product was “not under warranty at the time of the incident,” despite the additional two years of coverage. There is no clear explanation, no transparent path forward, and no obvious way to resolve the discrepancy. I have been a long-time Samsung customer, purchasing Samsung electronics and appliances almost exclusively. This experience has genuinely shaken my confidence. A monitor at this price point should not fail this easily, and when it does, support and coverage should be straightforward, responsive, and reliable. As it stands, I am left with a very large, very expensive, unusable display and no resolution in sight. While the technology itself is impressive, durability and post-purchase support are just as important. Until those aspects are addressed, I cannot recommend this product or feel confident investing in similar high-end Samsung displays in the future.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-17

-Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Tom Molotov
4 (9,999)

2025-10-25

USA

size : 57 | Colour : White
4 (9,999)
Overall solid monitor despite being pricy, no surprise when there is no competition. Positive notes: Combination of high resolution, pixel density, total size (especially height) and non-burn-in VA pixel type is excellent for work. Multiple HDMI inputs in PBP mode enable my work laptop to treat this as 2x4k@60Hz displays despite its limited output bandwidth. Coding and spreadsheet work are a dream on the display, with enough space to fit the whole alphabet worth of columns and plenty of height for rows/lines. Neutral notes: Curvature no longer distracting after a few weeks, but is necessary to prevent seeing some backlight bleed at oblique angles. The curvature + hefty stand make the monitor take up a lot of desk depth. My 36" deep desk is just about right for a 1 meter viewing distance, any less would be cramped. No technical issues or failures yet after 7 months of use. No idea about longevity but it does seem like HDR and/or high brightness settings would run the display too hot and risk breaking something. Not a big deal, folks looking for HDR would opt for OLED anyway, use this tool for the right job. Negative notes: Unreal price; I got this roughly 50% off through a work discount which felt more like the de facto MSRP. Warranty isn't too expensive but is a hidden cost that should be baked in, especially if a business is buying this as a commercial tool.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
edgarvb6
5 (9,999)

2025-10-13

NJ

size : 57 | Colour : White
5 (9,999)
This monitor is unreal, and it's perfect. I downsized from three monitors to this one and my room temp dropped several degrees. The clarity and views when playing 4k videos are incredible. Don't think about it; just get it. You will not be disappointed, I promise!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
mshields
5 (9,999)

2025-10-03

Richmond, KY

size : 57 | Colour : White
5 (9,999)
This monitor is a perfect addition to my home office. Workflow is greatly improved thanks to it's crisp high resolution display and 1000R curvature. Picture is bright, but still easy on the eyes.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Clark
5 (9,999)

2025-09-14

size : 57 | Colour : White
5 (9,999)
Had this monitor for a little over a year and it’s be jaw dropping with how immersive it is. The size of this monitor and refresh rate is an incredible experience and have had a great time gaming. You will be very pleased with this monitor!!
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Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
patcheco
4 (9,999)

2025-09-05

size : 57 | Colour : White
4 (9,999)
Points positifs: -Pas de scintillement. -Blooming quasi invisible de face. -Pas de scanlines. -Pas de pixel mort ou bloqué. Mon Neo G9 49" avait tous ces défauts que je ne retrouve pas sur ce modèle. Donc c'est un plaisir. C'est peut-être un coup de chance. Points négatifs: -Tous les cables sont trop courts. Plus un écran est encombrant plus il lui faut des cables longs. C'est logique. -Le cable DP n'est pas DP 2.1. -Les griffes du cache arrière sont très fragiles et plus globalement toute la peinture blanche de l'arrière est facile à rayer. -La garantie est de 24 mois, et pas 36 mois comme le prétend Samsung sur la fiche produit et la page des garanties. Je n'apprecie pas du tout cette pratique de Samsung.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2025-09-08

Service clients Samsung

Bonjour patcheco, Nous vous remercions d’avoir partagé votre avis. Nous sommes désolés d'apprendre que votre expérience n'a pas été aussi satisfaisante que nous l'aurions souhaité. Nous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration. Si vous avez d'autres suggestions spécifiques pour améliorer votre expérience, nous vous encourageons à les partager sur notre communauté: https://www.samsung.com/fr/apps/samsung-members/ Nous espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Alex, Service clients Samsung

Alzh
1 (9,999)

2025-08-24

size : 57 | Colour : White
1 (9,999)
Cela fait 2 ans que j’ai mon écran et, à chaque retour de vacances, il s’allume mais n’affiche rien, même pas l’OSD. Je suis obligé de le débrancher puis de le rebrancher, ou de jouer avec le joystick pour qu’il daigne fonctionner. Aujourd’hui encore, le même problème est survenu et, cette fois, cela fait 2 jours qu’il refuse d’afficher quoi que ce soit. Je suis très déçu de cet écran, et pas seulement à cause de ce souci. Il m’est aussi arrivé que l’écran se coupe en pleine partie de jeu, ou qu’il affiche des clignotements noirs très gênants. De plus, le support fourni a un format peu conventionnel, ce qui oblige à acheter un adaptateur si vous souhaitez utiliser un bras. Et encore, il faut choisir un modèle solide, car l’écran est particulièrement lourd. Bref…
Originally posted on Samsung France
Response from Samsung:
2025-08-25

Service clients Samsung

Bonjour Alzh, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Ecran PC Gaming. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant : https://www.samsung.com/fr/support/contact/ Nous vous invitons également à prendre connaissance des conditions de garanties de votre appareil sur notre page : https://www.samsung.com/fr/support/warranty/ Plus de 70 centres de service agréés Samsung en France sont là pour vous aider. Ils sont tous parfaitement formés et utilisent des pièces Samsung d’origine pour chaque réparation. Vous pouvez retrouver la liste sur ce lien : https://www.samsung.com/fr/support/service-centre/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung

Calamity
4 (9,999)

2025-08-22

size : 57 | Colour : White
4 (9,999)
If you want to run two of this monitor for gaming with nvidia surround , it not that good because the monitor bezel very thick , i hope next version will has smaller bezel , remove the rgb, why we even need those rgb strip since it only add more thickness on the monitor bezel and put the menu button on the side of the monitor , for someone who wonder why not flip the top monitor for less bazel thickness ? it won't work on nvidia surround since it doesn't allow you to rotate individual screen , you need nvidia mosaic for that which only support on workstation card like RTX 5000 or 6000 pro. Overall amazing monitor but you need powerful gpu like 5080 or 5090 to get full 240 hz out of this monitor but i recomended 5090 since 5080 performance not good enough.
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I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

5 (9,999)
HonestTruth
1 (9,999)

2025-08-05

size : 57 | Colour : White
1 (9,999)
If you are buying this monitor because of the PIP/PBP function, then DON'T do it. It simply doesn't work, super buggy. This is coming from a software engineer with tons of experience. Also, the support Samsung provides is probably one of the worst I've ever seen, if it wasn't for the too big too fail, this company would be in shambles.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-05

-Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

ylee727
3 (9,999)

2025-07-18

size : 57 | Colour : White
3 (9,999)
The monitor has exceptional screen size and is undoubedly the best monitor for productivity. However, it does some flaws. For starter, the monitor doesn't have a consistent color uniformity across the display because the lower half of the display has a washed out or glow that is very noticable when displaying darker colors. The local dimming zones do a phenomenal job at providing deep black colors, but as with any other Mini LED, there is halo effect around bright objects or texts. This is a preference for me: I prefer my display having a warm temperature display but local dimming shifts colors to a cooler temperature, which I find Mini LED aspect of the monitor to be very unpleasant to use. For gaming, this is a monitor I would not recommend for some users who have previously use IPS or OLED panels because there is more noticable motion blur or smearing happening during movements or motion in game. I did not enjoy using the monitor for gaming because I am sensitive to degree of motion blur happening where I get motion sickness, dizziness, and eye strain.
Originally posted on Samsung US

Features

5 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-07-30

-Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Sue Y
5 (9,999)

2025-06-25

size : 57 | Colour : White
5 (9,999)
I bought this for my work. It's awesome monitor and I don't have to even wear my eye glasses. I am so glad to have one.
Originally posted on Samsung US
LOVE2SHOP
5 (9,999)

2025-06-03

size : 57 | Colour : White
5 (9,999)
A great product roo start with you know Samsung has the beat screens 1800samsug
Originally posted on Samsung US
Josey
5 (9,999)

2025-06-02

Boston

size : 57 | Colour : White
5 (9,999)
Great for multitasking and bring productivity up for work. Great for streaming because it allows you to partition the screen for multiple inputs being simultaneous.Ive use this monitor different ways and have not been dissappointed Depening on the game, the monitor can use multiple Aspect Ratio's - 4:3, 19:9, 21:9 and 32:9. See photos below....I would suggest getting a L-shap desk and monitor in the corner so it curves with the design of the desk...This will allow you to put distance between you for FULL SCREEN games
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Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Your_Top
5 (9,999)

2025-05-30

size : 57 | Colour : White
5 (9,999)
Love my monitor. Bright, crystal clear, responsive for both work and play. I use it with my work MAC everyday and also with my Omen PC (24gb 4090 in it) and drive the monitor when gaming. No issues with the monitor, no tearing, just beautiful and easy on the eyes. One note is that I do have it on a heavy duty monitor arm so ensure you know the weight if you do so also. It's not light but well built....
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ThesePowerz
4 (9,999)

2025-05-29

Denver, CO

size : 57 | Colour : White
4 (9,999)
For Business or productivity: 5/5 For Visual Entertainment Internet and Movie): 4/5 For Casual Gaming: 4/5 For High Performance / Simulation Gaming: 3/5 Ease of Assembly: 5/5 I put it together by myself, but if you are a smaller, less strong person, I recommend using help. Configuration: 4/5 the Display Port does not recognize the native of your GPU Colors: 3/5 it's not an OLED and it is plagued with a depth issue. These colors are somewhat dim compared to expectation. Ease of Update: 2/5 to require a USB to update firmware is a bit unexpected for such an advanced piece of equipment. Specs: CPU: AMD Ryzen 7 7800X3D GPU: Sapphire Pulse 7900 XTX RAM: 64GB G.Skill Trident 6000 DDR5 SSD: WD 2TB BLK NVME SN850X (x2) MB: Gigbabyte x670 Elite After a massive amount of configuration, 40 FPS at 120hz at full 7680 x 2160 with amazing graphics was all I could muster. Impressive to say the least. Colors are better than average, but unless you are in a dim room, they are washed out by lighting. I would buy this monitor again, but with what I understand, I would probably go with the 49" Odyssey QD-OLED G9 (G95SD) Dual QHD 240Hz Ease of Assembly: 5/5 I put it together by myself, but if you are a smaller, less strong person, I recommend using help. Other notes: Does not have a USB C connection on the monitor. Freesync can be a bit buggy despite the price Remember that you need the same distance from the monitor as the width of the monitor in order to use this monitor safely and not strain your vision.
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Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
chalok
1 (9,999)

2025-05-12

size : 57 | Colour : White
1 (9,999)
Le câble fournit DP est tellement court que ça aurait été mieux de pas en mettre un. j'ai passé 6h a chercher pourquoi il n'y avait pas de son sur l'écran ... j'avais le volume et la sortie son PC reconnaissait écran G9 ... puis l'impensable : cet ENORME écran a toutes les connectiques et menu pour le SON MAIS PAS DE HAUT PARLEURS et pour le fun samsung a fait des rebords qui font croire qu'il y a des hauts parleurs ! non mais sérieusement samsung ??? pk ??? Samsung fait des TV ultra plates avec son 7.1 ou des super barres de son mais pour le top du top des écrans , pas de hautparleurs. Sinon le contraste est moyen ( on est loin de l'OLED, on sent qu'on est sur un écran 2023...) J'ai nouveau pc avec 5080, activé les synchro etc et en 240hz j'ai de sacrés déchirements d'images ... ( tellement fréquents que je pense retourner l'écran ) et je ne sais pas pk , mais parfois , j'ai de grosses aberrations chromatiques sur le texte ( des bouts de lettres sont vert ou magenta ... au début j'ai cru que ça venait de mes yeux et j'ai prit une photo et zoomé ... le problème ne vient pas de mes yeux , photo partagée ...
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Originally posted on Samsung France
Response from Samsung:
2025-05-13

Service clients Samsung

Bonjour chalok, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Ecran PC Gaming. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant : https://www.samsung.com/fr/support/contact/ Cordialement Alex, Service clients Samsung

Luv2shop82
5 (9,999)

2025-04-01

size : 57 | Colour : White
5 (9,999)
I bought this a month ago and I'm so happy I did.I love that panoramic.Feel Phil and I love that I don't have to go searching on one little tiny screen for everything.I love it thank you.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Brent
1 (9,999)

2025-03-28

size : 57 | Colour : White
1 (9,999)
Screen totally failed one month after warranty expired. Service department quoted me a price to fix the monitor that was more than simply purchasing a new one. I declined. Would never purchase it again.
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Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-06

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. We are very sorry to hear this product didn't meet your expectations. If there is anything else we can do to assist you, please don't hesitate to contact Samsung Customer Support again via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Mtmikepsl
1 (9,999)

2025-03-14

size : 57 | Colour : White
1 (9,999)
I had this for only a little over a year when I started to have issues with it. It would freeze up when I was on 240hz. Then I went back to 120 and it worked. Now I have two lines in the middle running from top to bottom. I have always bought Samsung monitors in my 20 years of computers but would never again. Only has a 1 year warranty and they refused to fix the problem after the warranty ended. This should be covered for at least 3 years at this price.
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Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-03-24

Samsung

We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone. If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS. You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.

Graveside
4 (9,999)

2025-02-21

size : 57 | Colour : White
4 (9,999)
I am still on the fence about this monitor. It's a very great productivity monitor, it lacks smart technology, a remote control. The menu control in the middle under the front of the monitor is small and awkward to navigate. You have to learn the difference in setups, for an example: I have a 4090 GPU, it can't only push 240 hz in 5120x1440. It has trouble with a ton of games going below 100 fps even in 4k with ultra graphics. You will need a new gpu to get the benefit of DP 2.1, for you are stuck at DP 1.4 with the 4090. The HDMI are 2.1 so that, but it's a hard sell still. If you have AMD's 7800XT's you can do 240 hz because of the Free-sync compatibility but not G-Sync. Overall you can't beat the monitor currently if you want something that will last for another 4 years with the latest or newest GPU's coming. (I have had no glitches with the monitor yet as some have reported...can't say anything about problems such as those).
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-02-27

Samsung

We are delighted to hear you've had an overall, positive experience with your Odyssey Neo G9 monitor. Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung.

Nate
1 (9,999)

2025-01-26

Crestview, FL

size : 57 | Colour : White
1 (9,999)
Great while it works... I bought this flagship monitor just 2 years ago and I already have blue vertical lines going across the screen. Don't waste your hard earned money on this product or any Samsung product at that.
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Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-31

Samsung

We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone. If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS. You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.

supermario16
1 (9,999)

2025-01-03

size : 57 | Colour : White
1 (9,999)
If you have two PCs to connect to this monitor then you absolutely do not want this monitor. You will have to manually switch between each PC every time. I know it says Auto Source Switch+, but don't let that fool you like it did for me. It does not work and I have tried many things to try to get it to work. You don't want to get stuck with a monitor that you need to manually change sources for the amount of time that you keep the monitor.
Originally posted on Samsung US
Response from Samsung:
2025-01-25

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

ImBulletm9
5 (9,999)

2024-12-28

Tennessee

size : 57 | Colour : White
5 (9,999)
The greatest G9, I've had 4 G9s and this is BY FAR the best one. Has an okay amount of local dimming zones, doesn't suffer from scanlines like every other non-OLED G9 does. Now we just need computers that can fully utilize this behemoth of a fantastic product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Zahaidies
1 (9,999)

2024-12-23

size : 57 | Colour : White
1 (9,999)
I was looking forward to this monitor but after receiving it and using it for a couple of hours a green vertical line appeared along with a black horizontal line across the screen. The monitor itself is nice if it were not for the bad QC and the fact that I have to return the monitor and repurchase a new one instead of having it replaced. The sale is over so deffinately will not be repurchasing.
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-12-24

Samsung

Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again. If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Chris
5 (9,999)

2024-12-23

size : 57 | Colour : White
5 (9,999)
This was my Christmas present this year. Wow - what a great choice. I set out to purchase a much smaller monitor but when I saw this it was a no-brainer. Love it! Purchased 12/11/2024
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Loria
5 (9,999)

2024-12-21

size : 57 | Colour : White
5 (9,999)
I'll shop later I need to find apparment or home first
Originally posted on Samsung US
rich
3 (9,999)

2024-12-20

size : 57 | Colour : White
3 (9,999)
Love the monitor... hate how it does not come with a remote or hotkeys to switch inputs/pbp... HUGE DISADVANTAGE
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-12-24

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

MoSpeed
1 (9,999)

2024-11-30

Missouri

size : 57 | Colour : White
1 (9,999)
Won't turn on using Windows 11 Pro. I turn off my PC at night and turn it on the next morning. The monitor will not turn on and/ or wake up...unless you remote your PC several times. I contacted support and they could not find the issue, nor did they offer to fix this monitor. So the warranty is garbage as well.
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-12-06

Samsung

Thank you for your purchase. We are sorry for the inconveniences you had. Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, X) • Samsung Community: A great resource for getting help from Samsung moderators and customers Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.

forrest
3 (9,999)

2024-11-17

size : 57 | Colour : White
3 (9,999)
Great so far, until upper left corner began flickering. Will update after service visit if issue is resolved.
Originally posted on Samsung US
Response from Samsung:
2024-11-25

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

Peiceocrapguy
5 (9,999)

2024-11-16

size : 57 | Colour : White
5 (9,999)
I've seen a lot of negative reviews about this monitor and I've only had mine for about 2 months So far so good. I did come from an OLED so it's not quite as vibrant on the blacks but it's near. The PPI is fantastic there is not a pixel that can be seen in sight for production work. Very immersive with the curve and the size of screen.
Originally posted on Samsung US
ColbysNene
5 (9,999)

2024-11-07

size : 57 | Colour : White
5 (9,999)
Going to buy this for my grandson! He already has the car frame set up and a computer and 3 TV's! I thought I'd take out the 3 TV's and just add this curved Samsung!!
Originally posted on Samsung US
Aizawa
5 (9,999)

2024-10-20

size : 57 | Colour : White
5 (9,999)
qualité d'image impeccable connectiques bien fourni petit bémol sur le câble DP fourni plus court que les autre pourquoi ? j'aurai aimé des enceinte au vus du prix de l'écran je laisse a 5 étoile la description était conforme
Originally posted on Samsung France
Response from Samsung:
2024-10-22

Service clients Samsung

Bonjour Aizawa, Merci d'avoir partagé votre point de vue sur notre produit. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous espérons avoir l'opportunité de regagner votre confiance à l'avenir. Connectez-vous sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Bobojeff
5 (9,999)

2024-10-16

size : 57 | Colour : White
5 (9,999)
acheté il y a plus d'un an en remplacement de mes 3 écrans et pour la simulation de voiture et d'aviation je n'ai rien à reprocher à ce superbe moniteur qui m'a apporté plus de détails dans le lointain surtout en aviation sur FS202. Je recommande fortement
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-10-17

Service clients Samsung

Bonjour Bobojeff, Merci beaucoup pour votre retour positif ! Votre recommandation est très appréciée. N'oubliez pas de profiter des dernières nouveautés de cette année en vous connectant sur notre site Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

brice22176
5 (9,999)

2024-10-09

size : 57 | Colour : White
5 (9,999)
il y a rien a dire, il faut juste le vivre pour comprendre.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-10-10

Service clients Samsung

Bonjour brice22176, Nous sommes enchantés de vous savoir satisfait de votre achat, merci pour votre confiance ! Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Alex, Service clients Samsung

Burner
5 (9,999)

2024-09-22

size : 57 | Colour : White
5 (9,999)
It looks very awesome and cool futuristic and stuff very cool monitor I'll say
Originally posted on Samsung US

Design

5 (9,999)

Value

5 (9,999)
Silvainis
5 (9,999)

2024-09-09

Portsmouth, Virginia

size : 57 | Colour : White
5 (9,999)
I purchased this a few weeks ago and I have to say it's worth every penny. I got it on a hefty sale, but after owning it I would recommend it. I replaced the neo g9 49 inch with this monitor. The color and clarity rivals OLED. There is slight glow around white text on a pitch black background (had to test) but is not noticeable during normal use. There are a lot of settings to play with, and took a while to set up to my liking. Out of the box it looked really good. The only thing I would say is if purchasing make sure to buy a good quality 16k or 8k display port cable because the supplied one is very short.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
YoPhan
5 (9,999)

2024-09-09

size : 57 | Colour : White
5 (9,999)
Passage de triple écran a cet écran : juste parfait ! Un seul regret : le manque de haut-parleurs intégrés. Pour un écran de ce type, un minimum pourrait être fait pour la sono. Aucun regret sur cet achat !
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-09-09

Service Clients Samsung

Bonjour, Merci pour votre retour ! Nous sommes heureux d'apprendre que la transition vers cet écran a été parfaite pour vous. Votre remarque sur l'absence de haut-parleurs intégrés est tout à fait pertinente. Nous accordons une grande importance à vos commentaires et nous nous efforcerons d'améliorer continuellement nos offres en tenant compte des retours de nos clients. Nous espérons vous revoir très prochainement ! Cordialement, Morgan, service clients Samsung

eskimo718
4 (9,999)

2024-09-01

California

size : 57 | Colour : White
4 (9,999)
dual 4k is very nice. to me, local dimming is very distracting and I turned it off. It is tough to get in the right seat position to get the proper clarity/color of the pixels at the edge of the screen. The stand is also massive, rightfully so, but may not be practical. I felt as if to get in the right position, the feet were closer to the front edge of my table. I switched to a swingarm mount and it let me reclaim my desk real estate. I also don't like how far apart the inputs on the back are, but not sure if that is required for SNR. Expect to get longer cables to account for it if you actually use the cable organizers. I was tired of messing with dual screen setups, so I decided to take the plunge with this monitor when it went on sale. My intent was to use this in a racing rig as well as daily PC use, but I might've asked for too much. Once this screen goes bad I'll probably go back to OLED, I am spoiled haha. The photo I included (which samsung forced me to add) was after I already put it on the swingarm. I placed the feet of the included stand in the general position, showing how much real estate is lost.
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Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-09-03

Samsung

We are delighted to hear you've had an overall, positive experience with your [Name/Model] Monitor. Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung.

Omgwizzle
5 (9,999)

2024-08-31

size : 57 | Colour : White
5 (9,999)
The monitor looks amazing, using PIP mode to play games while watching videos is nice. Its also easy to switch to my work laptop and all my coworkers ask how they can make their screen look like that when I share my screen on teams lol
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I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SamsungUser1
2 (9,999)

2024-08-16

Houston, TX

size : 57 | Colour : White
2 (9,999)
I just bought this screen a week ago and I am really surprised that the monitor does not work as expected. The screen flickers when I turn it on. When I play a game and close out the game, the screen goes black and does not come back on. I click on the remote home button the monitor stays black. I have to hard reset the PC in oder to use the monitor again. I have various Samsung devices and I have not had issues before. I would think a monitor like this would work better. This monitor did not meet my expectations.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-08-19

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

Pizzle
4 (9,999)

2024-08-07

size : 57 | Colour : White
4 (9,999)
When I purchased this monitor I have very high expectations. I watched a few reviews and while most of them were sponsored even the ones that weren't spoke so highly. After receiving the monitor the stand and the legs coming all the way to the front of the monitor are very bothersome. Also that RGB lighting is ineffective as you can barely see it from the front or the back. The plastic panel on the back of the cable cover is so weak it feels like it's going to snap and a few tabs already snapped off of it my first day putting it together. The color options are native or auto and my calibration tool would not work in HDR. So unless you have two of the same monitor you may have issues doing photo and video work in HDR at all. Which I understand is a big no-no to not use HDR but I would like to. Not having at least a small remote for the KVM switch and input is kind of crazy. You must use your finger to change the input and set it up in the menu to work properly. I was also giving a 3-ft display port cable that was coming apart at one of the connections already. Luckily the HDMI and USB cord were long enough. picture quality is amazing and the only time I see blooming is when I turn the monitor or computer on at the logo screen. I love the way this monitor looks for movies and games. Although I am 95% of the time editing in Adobe Premiere. You won't be able to run this monitor in full resolution on PC unless you have a 4080 or equivalent. So keep that in mind even my 3080 PC can only run this at a lower resolution. You would think Samsung may have worked it out with the graphics card creators to make it more available or maybe it's a limitation with current cards. Overall the panel design is spectacular in this beast of a monitor. It is extremely bright and has many customizable functions. Although where Samsung slacked off is where we will suffer. I'm still giving the monitor four stars because I absolutely love the technology and amazing picture quality.
Originally posted on Samsung US
Response from Samsung:
2024-08-09

Samsung

We are delighted to hear you've had an overall, positive experience with your Neo G95 Monitor. Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung.

Darian
5 (9,999)

2024-08-07

size : 57 | Colour : White
5 (9,999)
J'ai longuement hésité entre cet écran de 57" et la version 49" Oled. Alors certes l'on n'a pas la qualité de l'oled, mais la qualité d'affichage est quand même très très bonne. Et le format est vraiment plus pratique que celui du 49" car il est plus haut donc moins étroit ce qui est très pratique dans un cadre de travail (affichage de documents, de tableurs..). En plus c'est exactement la même taille que deux écrans 32" cote à cote donc je peux prendre le contrôle d'un ordinateur à distance ayant deux écrans 32" sans aucun redimensionnement. Ce format est même plus pratique deux écrans 32" puisque l'on peut mettre des fenêtres au centre qui sinon se trouveraient à cheval sur les deux écrans. En conclusion je ne regrette pas mon choix, cet écran est vraiment top en terme de dimension et de qualité d'affichage. Pour donner quand même un petit aspect négatif : le câble HDMI fourni est vraiment trop court. C'est à la fois assez surprenant pour un écran à ce prix de vouloir faire des économies de bout de chandelles sur le câble, mais c'est aussi une erreur de conception. Le câble fait environ 90cm, hors presque la moitié du câble est utilisé dans la coque de l'écran. Le résultat est que l'on a environ 45/50cm de câble sortant au niveau du pied de l'écran. A moins de mettre la tour directement derrière l'écran, je ne vois pas comment l'on peut relier l'écran à une tour.
I recommended this product.
Originally posted on Samsung France
Response from Samsung:
2024-08-08

Service Clients Samsung

Bonjour, Merci beaucoup pour votre retour détaillé sur votre nouvel écran ! Nous sommes ravis de savoir que le format de 57" répond à vos besoins et que la qualité d'affichage est satisfaisante, notamment pour votre cadre de travail. Nous prenons note de votre commentaire concernant le câble HDMI. Merci encore pour votre retour et bonne utilisation de votre écran ! Nous espérons vous revoir très prochainement ! Cordialement, Morgan, service clients Samsung

Sorato
5 (9,999)

2024-07-12

size : 57 | Colour : White
5 (9,999)
I got this to replace a dual monitor setup where my laptop acted as a third screen in the middle. This monitor has the ability to act as three separate inputs, which results in a much more streamlined solution for multitasking and working from home.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Snowfan
5 (9,999)

2024-05-20

Minnesota

size : 57 | Colour : White
5 (9,999)
8k 120hz or 2x4k 120/60hz side-by-side daily work/play monitor. Have not had any issues with it other than sound from 1 of the inputs in picture-by-picture mode. I can't say for sure it's the monitor, but the audio can cut out from time to time. If this happens, swap the audio input channels and it is functional again. All in all, I would purchase again.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Budweiser
5 (9,999)

2024-05-15

size : 57 | Colour : White
5 (9,999)
I got this 3 Days ago and love gaming on it! great for my work to have multiple window viewable at the same time.
Originally posted on Samsung US
Sarg
1 (9,999)

2024-05-04

Los Angeles

size : 57 | Colour : White
1 (9,999)
Stopped working on day 2. Returned for refund. Great monitor while it worked, too bad.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-05-05

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

Lundo
1 (9,999)

2024-03-18

South Dakota

size : 57 | Colour : White
1 (9,999)
This monitor has terrible display uniformity. There are dark splotches all over the place.
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Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Luv2shop
4 (9,999)

2024-03-15

North Carolina

size : 57 | Colour : White
4 (9,999)
This is the best big screen computer and the best deal ever 😍
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I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
aranmor
3 (9,999)

2024-02-14

Miami

size : 57 | Colour : White
3 (9,999)
One missing feature is ruining the whole experience for me. This monitor does NOT scan inputs for available signals, which is a given on any other monitor, even the cheapest ones, which also renders useless the KVM feature, unless manually switching inputs. This is sooooo cumbersome, annoying and frustrating. I can only hope for a firmware update to fix this, in case it is not a hardware incapacity of course.
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I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-02-15

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. Please ensure your Neo G9 is updated with the latest firmware: https://www.samsung.com/us/support/downloads/?model=N0054571. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Javier
5 (9,999)

2024-02-03

Michigan

size : 57 | Colour : White
5 (9,999)
I've have this 57' display for two weeks and is working very well. This display provides a truly realistic experience in every game because of its huge screen, high resolution and extreme curvature. I also have a 49' display. I used to think of this 49' monitor that it was enormous. It also used to be my favorite one. Not any more.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Novavoidstar
3 (9,999)

2024-01-18

Chicago

size : 57 | Colour : White
3 (9,999)
This samsung product I bought is decent but there are not enough new live shows on television these days. Another thing samsung if you don't mind me saying that when you are trying to watch a television I can't use the remote for samsung to change the channel so basically the remote for the neo samsung television is not working if that makes sense?
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-18

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't fully meet your expectations. To answer your question and assist you further, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Metallion
2 (9,999)

2024-01-18

New York

size : 57 | Colour : White
2 (9,999)
Pros: - The monitor provides a really nice picture outside of what seems like excessive blooming with white objects on a black background. - The size and style of this monitor are great and what I was looking for. - KVM works great once you buy the second cable needed to switch back and forth between 2 systems in PBP - 4K 120Hz is nice, but I ended up going with 1440p 240Hz as I have a RTSX3080 and it seems to perform better. Cons: - NO REMOTE! - I can't stress this enough how irritating this is. I regularly have my work and personal pc going in PBP mode. I programmed the KVM to the right d-pad press to switch back and forth. When I am done with work I switch off PBP and go full screen and it is several button presses to get to full screen. I have to go into the menu to shut off PBP, then the input doesn't switch over so I have to do it manually. Want to switch the sound source in PBP, dig back into the menu. If I want to game I have to go into the menu and switch the picture mode. When I go back into PBP, I have to turn it on in menu, switch which one I want on what side of the screen, and on and on. IT IS SO CUMBERSOME TO DO ALL THIS WITHOUT A REMOVE!!! Samsung, please release a remote for this thing as it is such a pain to use these features without one, IT SHOULD HAVE BEEN INCLUDED FOR THE PRICE! - PBP only offers to split the screen in 1/2 or 2/3. I would like to see a 3/4 or manual resize mode. - No speakers. Not a huge deal but for this price, they should be included. - Included Displayport cable is too short. - Only 1 USB KVM cable, come on Samsung, include 2, 1 is useless by itself. - The Stand - It is so large and ridiculous space hog. This stand needs to be scrapped and a new design implemented. - No Wall or Desk mount options are produced by Samsung and forces you to seek a 3rd party option. There are currently no stands that can properly handle the monitor. I got a TV stand that works ok as I need it mounted on the wall. - Backlight dimming could be better. - Features on this monitor could be explained and documented better. Summary: This is a really nice monitor with good picture quality but the skimping out of a remote, speakers and a desk hogging stand really cripple the functionality of this monitor. For this price it is ridiculous. Why provide all these nice mult-pc features and not include a remote to make it easier to use them. I am pretty disappointed in this monitor and wish I would have purchased one of the other model with an included remote.
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Originally posted on Samsung US

Features

1 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-01-18

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

NeverSamsungAfterThis
1 (9,999)

2024-01-09

size : 57 | Colour : White
1 (9,999)
First of all, they don’t make drivers for it. secondly, you can’t change the brightness on it and that’s why it burns your eyes out. it shines so much that at night the room is bright without light - just imagine what happens to your eyes. Just imagine you can only adjust the contrast and roughness!!! incredible. horror. and surprise, it doesn’t have any speakers, but compared to the incredible intensity of burning out the eyes, this is nothing.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-01-11

Samsung

Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

Hyon
1 (9,999)

2023-12-26

Fullerton, CA

size : 57 | Colour : White
1 (9,999)
I bought this as a Christmas present for myself and I got it delivered on 12/22. I already had the 49" on my pc and replaced with this new 57". In the beginning everything looked okay but after 30min, the screen started to tear and twitch. After a few minutes, it all became blurry and you can't see anything. For a respected world company like Samsung plus, paying premium for the top of line product, is it all we can get? this crap quality? I saw other reviews with same issues. What is Samsung QC doing? Don't buy this crap.
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Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-28

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

Joshua
5 (9,999)

2023-12-26

Alabama

size : 57 | Colour : White
5 (9,999)
My setup is a RYZEN 9 7950x and a RADEON RX 6950XT on a MSI MPG X670-E CARBON motherboard. For me the monitor meets my expectations. Of course I can not run the monitor at 240hz at the full resolution of 7680x2160 for 4k but if I drop the resolution down to 2k or 5120x1440 it will work at 240hz over the Display Port. I can also run 2k over HDMI at 120hz but 4k over HDMI is impossible for the majority of cards and only the Radeon RX 7000 series graphics cards support Display Port 2.1 7680x2160 at 240hz. The dual/PIP screen feature was my purchasing point, the quick edit feature for what input you want is kinda finicky and confusing at first but I'm sure it will be worked on in later updates/product iterations. I can use Display Port for 4k or 3840x2160 at 120hz on one side and HDMI for the other screen. I keep the HDMI resolution at 4k because the refresh rate for the HDMI will not go higher than 60hz, so if you plan to game in dual screen/PiP I would recommend making the Display Port your gaming screen. And If you want the highest settings throughout, pick you up a Radeon RX 7000 series graphics card.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Alfred
3 (9,999)

2023-12-22

size : 57 | Colour : White
3 (9,999)
I Can't update 1003.0 (Multi Language) with usb ,I tierd to unzip the img file,it show "unknow format or damaged".did anyone success update?
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Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Response from Samsung:
2023-12-26

Samsung

Thank you for your purchase and review of the Neo G9 Gaming Monitor! We are sorry to hear about the issues you have been experiencing. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations. Other users with similar concerns, have resolved their issues by updating their firmware over the internet by visiting the Samsung Download Center. Samsung Download Center: https://www.samsung.com/us/support/downloads/ If your issue persists, or if there is anything else we can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.

Gunny
1 (9,999)

2023-12-21

size : 57 | Colour : White
1 (9,999)
It has great picture when it works. Picture keeps going black during gameplay and I would have to disconnect and reconnect the display port, and the buttons on the monitor don't work half the time I've also tried to update the firmware but that fails. I don't have this issue with my other monitors.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-26

Samsung

Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

hpbenzene
3 (9,999)

2023-12-19

Phoenix, AZ

size : 57 | Colour : White
3 (9,999)
The black region is not full black, it shows a blueish color. see the image attached for the comparison between this one and my Galaxy book 3 ultra.
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Originally posted on Samsung US

Features

2 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-12-21

Samsung

Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

FrustratedConsumer
1 (9,999)

2023-12-03

Rhode Island

size : 57 | Colour : White
1 (9,999)
Second monitor that has died! Something is wrong with these monitors! Do not buy! First one stopped displaying a picture so I had to return it and now this one won’t power on! Fed up with their obvious lack of QC. These 57” monitors obviously have a flaw. This should be recalled!
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Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-06

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G9 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

GPSkinzhut
4 (9,999)

2023-12-01

Knoxville, TN

size : 57 | Colour : White
4 (9,999)
Owned for roughly a month at this point. Out of the box, the unit was plagued with an odd issue where the display would go dark for 3 seconds and come back. Would repeat randomly. Support chat, though pleaseant and accommodating, didn't net any results. Updated firmware, reset settings, nothing changed condition. I ended up putting a 600w UPS in place for the display and the issue hasn't resurfaced. I can't speak to color presentation since I have some issues with color differentiation. If it's not correct, I couldn't tell you either way. For gaming it's been great. Running it on a 4090 so only getting 120hz max on HDMI 2.1. Performance is smooth, and I'll play for hours on end without any real eye strain. Price point is ridiculous. Not fond of the menu button, I find it a bit clunky Overall though I really like it.
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I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-12-04

Samsung

We are delighted to hear you've had an overall positive experience with your Odyssey Neo G9 Monitor. Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung.

DANYDAN
5 (9,999)

2023-10-22

sur terre

size : 57 | Colour : White
5 (9,999)
Bonjour, Apres un petit mois d'essai je peux donner mon avis sur cet écran qui est juste sublime, les couleurs sont magnifiques, contraste au top, être assis devant est juste immersif de ouf. c'est mon deuxième écran incurvé Samsung et.. comment ne pas aimer Samsung j'ai envie de dire ? Samsung aime les simracer et pense a eux, j'imagine que cet écran est au top pour tout autre utilisation évidement . pour exploiter tout son potentiel avec une configue AMD RYZEN 7800X3D et une TUF GAMING Radeon RX 7900 XTX OC édition tu touches les étoiles clairement. pour éviter tout problème je conseil d'utiliser un câble display port 2.1 16/8K d'une longueur max d'1,20/1,50M. paramétrer l'écran en DP 2.1 et 240Hz sous windows. j'avais le même câble en 3M et des scintillements était présent de temps en temps. info Gamer : brancher l'écran sur une prise autre que le pc et respecter la longueur câblage préconisé par Samsung et le rêve commence. Samsung merci d'avoir pondu un truc pareil , vous êtes au top !
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-10-23

Service clients Samsung

Bonjour DANYDAN, Merci beaucoup d’avoir partagé votre expérience suite à l’achat d’un appareil Samsung. Nous sommes ravis que le produit convienne à vos besoins ! N'oubliez pas de télécharger l’application Samsung Members pour retrouver les conseils de la communauté Samsung, recevoir les dernières newsletters et des offres exclusives sur différents produits : https://www.samsung.com/fr/apps/samsung-members/ À très vite, Alex, Service Clients Samsung

Unhappy
3 (9,999)

2023-10-16

New jersey

size : 57 | Colour : White
3 (9,999)
Specifications are false advertising. I bought this and have the hdmi specifications listed. It does not sort 240hz with hdmi 2.1 plus the specs above. Samsung now says, oops, that's a mistake. It won't work. The port is even labeled with hdmi 120hz
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-10-23

Samsung

Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

StentMan
5 (9,999)

2023-10-15

NICE

size : 57 | Colour : White
5 (9,999)
AMAZING!! j avais la toute première génération de 49 pouces 3840x 1080 dont j étais très content ,et maintenant j ai le dernier écran de Samsung 57 pouces 7680x 2160 , couplé avec une Asus Radeon rx 7900 xt ( seule carte display port 2.1 )pour l utiliser a pleine capacité avec fréquence de rafraîchissement 240 Hz, et avec une très bonne config pc. la résolution est top ,image net WOW LE TOP. j ai hâte de le testé sur mes future course FSW. j ai pas tester le son, carte j ai une barre de son. Franchement il en vaut la chandelle.
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I recommended this product.
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2023-10-16

Service clients Samsung

Bonjour StentMan, Votre retour d’expérience nous encourage à continuer de viser l'excellence. Nous sommes heureux que notre produit réponde à vos besoins et que vous soyez satisfait de votre appareil. Votre fidélité est la plus grande récompense pour nous. N'hésitez pas à télécharger l'application Samsung Members pour accéder aux conseils de la communauté Samsung, recevoir les dernières newsletters et profiter d'offres exclusives sur divers produits : https://www.samsung.com/fr/apps/samsung-members/ À bientôt ! Sasha, service clients Samsung

Wilsdown
5 (9,999)

2023-10-13

size : 57 | Colour : White
5 (9,999)
Excellent resources for finding exactly what I've been looking for.., thanks
Originally posted on Samsung US
Umno
5 (9,999)

2023-10-12

size : 57 | Colour : White
5 (9,999)
4 days so far and works great. So many nice improvements over the 49” G9 neo I’ve had for 2 years which was also nice.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)
MrTony1
5 (9,999)

2023-10-09

NYC

size : 57 | Colour : White
5 (9,999)
Whеn it comеs to gaming monitors, thе Odyssеy Nеo G9 57-inch stands hеad and shouldеrs abovе thе compеtition, dеlivеring an unparallеlеd visual fеast that pushеs thе boundariеs of immеrsion and pеrformancе. As a dеvotеd gamеr, I rеcеntly had thе privilеgе of еxpеriеncing this colossal display, and I must say, it has rеdеfinеd my gaming еxpеriеncе in ways I nеvеr thought possiblе. Visual Marvеl: Thе Odyssеy Nеo G9's 57-inch curvеd scrееn is nothing short of a visual marvеl. Thе Quantum Mini LED panеl tеchnology combinеd with thе staggеring Dual UHD (7,680 x 2,160) rеsolution takеs gaming visuals to a wholе nеw dimеnsion. Thе lеvеl of dеtail, color accuracy, and contrast it offеrs is jaw-dropping. Whеthеr I was еxploring vast opеn worlds, еngaging in frеnеtic FPS battlеs, or simply admiring thе sеrеnе bеauty of in-gamе landscapеs, еvеry pixеl fеlt likе a work of art. Flawlеss Pеrformancе: Pairing its imprеssivе visuals with a blistеring 240Hz rеfrеsh ratе and 1ms rеsponsе timе (note that it requries a powefull GPU to take adavantafge of display port 2.1, I'm using the AMD 7900XTX), thе Odyssеy Nеo G9 dеlivеrs an incrеdibly smooth and rеsponsivе gaming еxpеriеncе. Thе Adaptivе Sync tеchnology еnsurеs that scrееn tеaring and stuttеring arе non-еxistеnt, allowing mе to fully concеntratе on my gamеplay without any distractions. From fast-pacеd compеtitivе matchеs to visually stunning singlе-playеr advеnturеs, thе monitor flawlеssly handlеs it all. Curvеd to Pеrfеction: Thе 1000R curvaturе of thе scrееn dеsеrvеs spеcial mеntion. This curvaturе еnhancеs pеriphеral vision and draws thе еdgеs of thе display closеr to your fiеld of viеw, crеating a truly immеrsivе еxpеriеncе that wraps around you. It's likе bеing transportеd into thе gaming world itsеlf – an еffеct that has to bе sееn to bе bеliеvеd. Spеctacular HDR: Thе Odyssеy Nеo G9's support for HDR1000 brings gamеs to lifе with a dynamic rangе that еlеvatеs both bright highlights and dееp shadows. Whеthеr it's thе blinding sun in an opеn-world RPG or thе ominous darknеss of a horror titlе, thе monitor's HDR pеrformancе adds an еxtra layеr of rеalism that's hard to go back from. Intuitivе UI and Customization: Navigating thе monitor's sеttings and options is a brееzе thanks to thе usеr-friеndly intеrfacе. With a variеty of customization options, including multiplе picturе modеs, aspеct ratios, and color profilеs, I was ablе to finе-tunе thе display to match my prеfеrеncеs for еach gеnrе of gamе. Plеasing Dеsign: Beyond its technical prowess, thе Odyssеy Nеo G9 also boasts a slееk and modern design. The minimalist stand and RGB lighting at thе back not only contribute to its aesthetic appeal but also make it a focal point of any gaming setup. Final Thoughts: In thе rеalm of gaming monitors, thе Odyssеy Nеo G9 57-inch is an undisputеd titan. Its combination of brеathtaking visuals, flawlеss pеrformancе, and immеrsivе curvature make it a must-have for any sеrious gamеr. Whilе thе pricе tag might bе stееp, thе investment is absolutеly worth it for the level of gaming it provides. If you're sееking thе ultimate gaming еxpеriеncе, thе Odyssеy Nеo G9 is the beacon guiding you toward the future of gaming displays.
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Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Claudine
5 (9,999)

2023-10-08

size : 57 | Colour : White
5 (9,999)
Originally posted on Samsung CH
BrokenStar
2 (9,999)

2023-10-07

size : 57 | Colour : White
2 (9,999)
Monitor was incredible then it died for no reason. The screen is black. I can see the screensaver in the background but it is not lit up. Changed cables, unplugging everything and same issue. OSD menu cannot be seen unless i unplug all cables. Tried different monitor no issue. I am so disappointed to pay this kind of money and it dies in a matter of a few days. What do i do? If it died this quickly how long will this product last when it is replaced? Ruined my holiday weekend of gaming i had planned..
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Originally posted on Samsung US
Response from Samsung:
2023-10-09

Samsung

We are very sorry to see that you have encountered issues with the Samsung Neo G95NC Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service. Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. For further assistance or to begin warranty service, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

ryguy123
5 (9,999)

2023-09-28

size : 57 | Colour : White
5 (9,999)
AMAZING! I had the previous G9 and I have to say this monitor is worth every penny. I was worried it wasn't going to be that great and it is everything I could ever ask for. The HDR still sucks like on the G9, it is very flat still and not bright, but in regular mode picture is astounding. Definite BUY
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CorbenFr
5 (9,999)

2023-09-23

Plaisir

size : 57 | Colour : White
5 (9,999)
Absolument magnifique ! J'utilise cet écran depuis 10 jours maintenant, et le premier mot qui me vient à l'esprit pour le décrire est tout simplement "WOW". Les couleurs sont tout simplement superbes, avec des noirs profonds et des blancs éclatants. Les différents modes d'image sont cohérents et réellement utiles. La résolution 2x4K est tout bonnement incroyable, offrant une qualité d'image nette et précise. Que ce soit pour analyser des graphiques de trading avec une grande précision, pour une immersion totale lors de séances de Netflix, ou pour du jeux vidéo FH5, cet écran est tout simplement parfait, en particulier pour le multifenêtres. Comparé à mon précédent écran G9 de 2020 et ses problèmes bien connus, celui-ci n'en présente presque pas. -Il est important de noter que pour profiter du taux de rafraîchissement de 240 Hz avec cette résolution, il est nécessaire d'utiliser le port DP2.1. Bien que le HDMI 2.1 puisse techniquement atteindre les 240 Hz avec cette résolution grâce au DSC, cette fonctionnalité n'est pas encore disponible. Donc, pour les utilisateurs de cartes Nvidia, cette option n'est pas possible. -Le pied de l'écran est massif et occupe beaucoup d'espace. Pour l'utiliser confortablement, un bureau d'au moins 80 cm de profondeur est nécessaire, ou il est préférable de monter l'écran sur un bras pour libérer de l'espace pour le clavier et la souris. -En ce qui concerne la fonction "Core Sync", elle semble inutile. Samsung pourrait soit la supprimer complètement, soit l'améliorer en intégrant un éclairage RVB utile. Dans l'ensemble, je lui donne cinq étoiles car les inconvénients peuvent être facilement résolus, et la qualité d'affichage est tout simplement exceptionnelle.
I recommended this product.
Originally posted on Samsung France

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-25

service clients Samsung

Bonjour CorbenFr Votre retour d’expérience nous encourage à continuer de viser l'excellence. Nous sommes heureux que notre produit réponde à vos besoins et que vous soyez satisfait de votre appareil. Votre fidélité est la plus grande récompense pour nous. À bientôt ! Sasha, service clients Samsung

6uru
5 (9,999)

2023-09-21

size : 57 | Colour : White
5 (9,999)
Je viens de l'installer, il est magnifique ! Enfin un vrai moniteur, pour moi qui fait du développement, c'est le confort ultime.
Originally posted on Samsung CH

Quality of Product

5 (9,999)

Value

4 (9,999)

Ease of Use

5 (9,999)

Performance

5 (9,999)
vincelebourrin
1 (9,999)

2023-09-18

Paris

size : 57 | Colour : White
1 (9,999)
très mauvaise calibration de couleur en sortie d'usine en mode HDR (les couleurs sont délavées, comme avec le G9 néo 49 pouces à sa sortie, cela fut ensuite corriga par mis à jour du firmware ... )
Originally posted on Samsung France

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-20

service clients Samsung

Bonjour vincelebourrin, Nous apprécions vos commentaires et prenons en compte votre expérience avec notre produit. Votre avis est précieux pour nous permettre d’identifier des prochaines améliorations. Si vous avez des suggestions spécifiques pour améliorer votre expérience, n'hésitez pas à nous les partager sur notre communauté : https://www.samsung.com/fr/apps/samsung-members/ Nous espérons avoir l'occasion de vous fournir une expérience plus satisfaisante à l'avenir. Cordialement, Alex, service clients Samsung

Kengar
2 (9,999)

2023-09-11

Arizona

size : 57 | Colour : White
2 (9,999)
4 months past my warranty expiration and the monitor is completely dead. Won't turn on, tried trouble shooting. It is very painful to buy such a premium monitor only for the quality control to fail yet another customer. Look online, the reviews here, even some big YouTube channels speaking on Samsung lack of QC. There are known issues and I'll be left out in the cold on this one. I can already tell by the cut and paste responses by their review team that I won't be helped.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-18

Samsung

We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone. If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS. You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.

EWWW
1 (9,999)

2023-08-23

Miami, FL

size : 57 | Colour : White
1 (9,999)
I has this for about 18 months. Worked great for work and games. Then it just stopped turning on. Samsung said it needs a part replaced but its 1 year warranty so I have to pay. Well ok…. but the part is not available woth NO eta on when it can be available. So I cannot even PAY to fix it. Meanwhile I have had normal Samsung Monitors and TVs that have lasted years (one almost 10!!) without issues. Just don’t buy this until Samsung figures our the quality issues or extends the warranty to 3 years (like the nee G9 OLED but I wouldn’t buy that either since we don’t know how well those will hold up either…)
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-28

Samsung

Thank you for bringing this issue to our attention, as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. If we can help you with your current monitor or anytime in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

User manual & Downloads Product information sheet

User Manual

ver 2311020 | 86.97 MB

03.11.2023

ENGLISH, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH(FRANCE), GERMAN, GREEK, HUNGARIAN, ITALIAN, LATVIAN, LITHUANIAN, NORWEGIAN, POLISH, PORTUGUESE(European), ROMANIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH
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User Manual

ver 2311020 | 86.97 MB

03.11.2023

ENGLISH, BULGARIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH(FRANCE), GERMAN, GREEK, HUNGARIAN, ITALIAN, LATVIAN, LITHUANIAN, NORWEGIAN, POLISH, PORTUGUESE(European), ROMANIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, TURKISH
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