Galaxy S25+ | S25 | S25 FE
Plus, get £30 - £400 off when you trade in a selected smartphone1
Buying Tool
Device
Please select your device
Not available in this combination
Storage
Please select your storage
Not available in this combination
Colours
Not available in this combination
Colours
Trade-in
Choose Between
Pay monthly phone contracts
Choose from a range of networks and inclusive 24-month plans, and pay for your phone and plan in one monthly payment.
Tariff plans lower in value than trade-in are not available.
Pay monthly phone contracts are unavailable with Samsung Flex
Pay monthly phone contracts are unavailable with New Galaxy Club
Sorry, your selected tariff plan is not compatible with your trade-in value. The value of your trade-in can not exceed your upfront tariff cost, please choose a different sim plan.
When opting to trade in your old device, please ensure the tariff’s upfront cost is higher than your trade in value.
New Galaxy Club
Samsung Upgrade
Payment Options
Samsung Care+
Please select Samsung Care+ or No to continue
Trade-in, Samsung Care+, Tariff, Offer are not compatible with Rental option.
Premiums include taxes at the applicable rate. Cosmetic damage not included. Excess payable. Terms and conditions apply.
Samsung
Finance+ EMI
Offer
Get more when you buy direct
Get more when you buy direct
Delivery
Please enter your postcode to see available delivery options:
Delivery
Arrives tomorrow, if you order by 7pm
Offer
Reached maximum order quantity for this product.
FAQ
Click to Expand-
A. Get access to colours only available on Samsung.com. For Galaxy S25 | S25+, you'll find Blueblack, Coralred and Pinkgold exclusive to Samsung.com.
-
A. Galaxy S25 comes in three storage variants; 128GB, 256GB and 512GB while Galaxy S25+ comes in 256GB and 512GB. To work out the right storage size for you, go to your current phone settings and take a look at how much you’re using for photos, videos, apps, music, files, and documents.
-
A. Click ‘Yes’ when prompted to trade in and discover how much your old phone is worth. Answer a few quick questions about your current device and you’ll get an instant discount off of your new Galaxy. We even accept cracked devices and smartphones from other Brands!
-
A. Accidents happen but Samsung Care+ has you covered. Choose from Accidental Damage or Accidental Damage + Theft options and you’ll stay worry-free. Simply select the cover you’d like when choosing your smartphone and checkout as usual.
-
A. Discover flawless connection and achieve your fitness goals when you bundle with the Galaxy Watch, Buds or Ring. Plus, you’ll get money off when you buy together with Galaxy S25 | S25+.
-
A. If you're looking for a better display experience, opt for a Galaxy S25+. With a massive 6.7" screen and QHD+, crisp and clear display is just one advantage of getting the Galaxy S25+. You'll also get an enhanced battery life with the S25+.
Featured Reviews
Click to ExpandReviews
Recommended by 94% of customers.
The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.
Customers praise AI features like object removal, real-time translation, and image magnification as intuitive and game-changing for everyday use
Reviewers consistently describe the camera as stunning, with exceptional photo clarity, color accuracy, and low-light performance
Many upgrading from older models report massive improvements in design, performance, and overall usability
The S Pen on the Ultra model is frequently cited as a valuable addition by long-time users
Nearly all customers express high satisfaction; only isolated negative feedback with no recurring technical issues reported
AI-generated from customer ratings & reviews, and may include incentivized reviews.
Supported languages
This summary is AI-generated from ratings and reviews across multiple languages.
- English
- German
- French
- Spanish
- Portuguese
- Italian
- Korean
- Chinese
- Japanese
- Arabic
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Not sure yet on quality of phone, battery seems to run out quickly especially over night when not in use, also wifi turns off when out and about but as soon as i'm home i have to manually put the wifi back on
We're sorry to hear that your S25's battery is draining quicker than expected and that your Wi-Fi is not reconnecting when you get home. We're on hand to help. When a phone is brand new, it's normal to experience a shorter battery life during the first week or two, as users activate many applications and set up different features. The phone optimises usage during this time, and you will soon begin to see vast improvements in the battery's performance. The following link contains more information about this process: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ In the meantime, you can optimise your battery by going to Settings > Device care > Optimise now. Ensure your software is up to date by going to Settings > Software update > Tap 'Download and install'. For the Wi-Fi, your phone has a built-in feature that remembers frequently used Wi-Fi networks, such as your home network, and turns Wi-Fi back on when you are near them. You can enable this at Settings > Connections > Wi-Fi > Select Intelligent Wi-Fi > Toggle on "Turn on Wi-Fi automatically". We hope this information is helpful, and if you need further assistance, please don't hesitate to reach out to our Support Teams using the contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
The new phone is an improvement to the S22 I had previously.
I recommended this product.
We love to see that you have chosen the Galaxy S25 for your upgrade, Veena! You have enjoyed Samsung before, and now you can look forward to even more thanks to all the features and innovation this brilliant device brings into your life. ^CL at Samsung Support
I love how the phone screen is bright enough that I can see the screen clearly in the sun, the battery is also very good
I recommended this product.
Excellent to see that you are having a five-star experience with your S25! The Sun is no match for the Dynamic AMOLED 2X display, which is crystal clear even in bright conditions. The 4000 mAh battery keeps you going all day long with life to spare. This model will be wowing you for years to come! ^SK at Samsung Support
I'm loving my new Samsung phone because it has everything I need and so easy to use and processing and the display is easier for me
We're delighted to hear that you're loving your new Galaxy S25, Pom! It's fantastic to know that it has everything you need, is so easy to use, and that you're enjoying its smooth performance and clear display. We hope your epic device continues to make a positive difference in your everyday life! ^CL at Samsung Support
Upgraded from a S21 which gave good service but battery life was now questionable so far the battery life seems OK on the S25, appreciate the smoothness of part exchanging the old phone with Samsung, love the compact size of the s25 plus the display is really sharp, copying over all my apps was relatively pain free except having to input all the passwords as I'm used to using biometrics but understand the need for security reasons, overall really pleased with my upgrade
I recommended this product.
Great to see how much you are enjoying your upgrade to the S25 after a seamless Trade in experience! This model benefits from a powerful 4000 mAh battery, which fits perfectly within the svelte frame of this conveniently sized device. The stunning Dynamic AMOLED 2X display is your gateway to the incredible software and endless apps, which are a breeze to use once you are securely logged back in to all of your accounts. We're delighted that you have stayed with us for your new phone, keep enjoying! ^SK at Samsung Support
Great phone.........
I bought this for my son on Christmas, he has not complained one bit and actually boasts about its impressive features. Thank you
I just change from an galaxy s8 to galaxy s25. Well, let's say I'm happy with it. It's much faster and with so much helpful technology. And, of course it's a new phone, but the battery last much longer than my poor old phone. Camera is better as well and the connectivity is perfect.
I recommended this product.
My best buy so far !
I got it as a gift about 6 months ago
I recommended this product.
Absolutely shockingly bad service. 2nd phone I've had. 1st had to be sent back due to "technical issues". Fine. Only problem, no one communicated and I was threatened with debt collectors for a phone that I'd sent back, but no one had marked as received. Now on my 2nd phone. Had it for a few weeks now. Still not connected to the network - another "technical issue" no doubt - and I am still awaiting a replacement sim card which should have been sent out to try and resolve the issue. Absolutely poor service from a company you'd expect so much better from. Wishing I'd never bothered.
We are disheartened to hear that your experience when purchasing through our website, and now with your new Galaxy S25, did not reflect the high standards we strive to provide, Nats. It is very important to us that all our customers to enjoy a smooth and seamless experience, from the moment they purchase a device, through setup and everyday use, and also in situations where a device may need to be returned for inspection or technical support. We appreciate you highlighting the issues you encountered regarding the return process, communication updates, and your current network connection concerns. Although charges may still apply depending on the purchase method, in line with our returns and finance policies, we will make sure to pass your feedback on internally. As you are currently awaiting a replacement SIM card and network activation, we would recommend contacting your network provider directly, as they are best placed to assist with SIM provisioning and activation updates. In the meantime, our support team remains available should you have any further questions or concerns regarding your product. You can contact us on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
Phone is good camra not to bad but my main thing is making phone to wide and there no option to custmize make own maybe u should be first company to let custmers have choice to build phone as they want specialy how big how wide i love samsung but keep making wider and with my artirtus and operation on my hands dont think be able to buy any more of these or though want to and prfer old camra edit cus was able to move like people or grass on to pictures with this new camra edit not able to do that now so samsung boss or manger please please can u look at either making phone smaller in width or at least option to custmise own i have s25 now and i struggle now bit to hold and tex this phone as it is so if u have special email i could contact u on to get phone made would be gratful i know im no superstar but would be gratful the colour good on phone u get some nice colours aswell think battrie could be longer though perfomance good though so if u could leave ur email.samsung so i can contact right person cus ive mention few times bout this but still making bigger regards marie
I recommended this product.
Thank you for taking the time to share this detailed feedback and review of your Galaxy S25, Marie. We’re pleased to hear that you’re happy with the device overall, especially the colours, performance, and camera quality. We also appreciate your honest comments regarding the phone size, battery life, and some of the changes to the photo editing features. Comfort and ease of use are extremely important to us, and we want our customers to enjoy the best possible experience with their devices. The Galaxy S25 features a premium design with a lightweight aluminium frame, making it both durable and comfortable to hold while remaining slim and compact enough for easy one-handed use. We also appreciate your feedback regarding the width of the device and the desire for more size and design options in future models. Comments like yours are valuable as we continue improving the design, usability and accessibility of our products. Please rest assured that features such as Object Eraser and advanced AI editing tools are still available on the device, with even more enhancements to help you personalise your photos and videos exactly how you like them. More information about using these features can be found here from our colleagues overseas: https://www.samsung.com/us/support/answer/ANS10000934/ In the meantime, if you have any questions about getting the best experience from your Galaxy S25, our Support Teams are always happy to help. Our full contact details and opening hours can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
I'm happy with the product
It is so much easier to handle than my A52. It is so light by comparison. Fast performance thanks to snapdragon. Clean minimal look of the software. And the camera us great on those days when the sun isn't out.
We’re pleased to hear that you’ve chosen the epic Galaxy S25 as the perfect upgrade from your previous Galaxy A52, Julie! It’s wonderful to know that you’re happy with its light and compact design, as well as its smooth software and superb performance, powered by the Snapdragon® 8 Elite Mobile Platform for Galaxy. It’s also great to hear that you’re making the most of its brilliant camera system and enhanced AI features, allowing you to capture stunning photos and videos both day and night with excellent clarity. The Galaxy S25 is truly a premium device, ready to make a difference. ^CL at Samsung Support
It holds its charge gir do much longer than my old S20FE
Congratulations on your new and incredible Galaxy S25! With its long-lasting and powerful battery, optimised with mDNIe technology built into our custom-made AP and software, this product makes for the perfect upgrade. Enjoy every moment with it! ^CL at Samsung Support
All of it i find it really easy to set up and use great camera really happy with my phone
We’re delighted to hear that you’re so happy with your epic Galaxy S25! Now that it’s all set up, you can enjoy it to the fullest, starting with its AI-powered camera system, which captures everything around you with stunning clarity and detail! ^CL at Samsung Support
Really good, great camera, sounds awesome and performs very well Only thing that isn't perfect is the ai voice assistant bixby, says "sorry i didn't understand that" half the time i talk to it no matter how much i do the voice recognition thing Otherwise great! I love it !!
It's great to hear that you're enjoying the fantastic Camera, brilliant audio and overall excellent performance of your S25, Freddie. We're sorry to hear that Bixby isn't always understanding you, and we have some fixes available for this. You can retrain Bixby by going to the Bixby app > Tap the Menu (the three lines) > Settings > Voice wake-up > Retrain voice wake-up. This will improve the accuracy. Also, go to Settings > Apps > Bixby Voice > Storage > Clear cache > Clear data, as this will refresh the app. Ensure that your phone's software is up to date by going to Settings > Software update > Tap 'Download and install'. You also may wish to perform a soft reset, as this will completely refresh all systems on your phone. You can do that by pressing and holding the Side key and the Volume Down key at the same time for about ten seconds or until your phone reboots. You won't lose any data with the soft reset. Thank you for sharing your review - we hope the above steps are helpful, and we are so pleased to hear that you love your phone! ^EW at Samsung Support
Changed S25 to S25 hoping for a better phone. Truth is the S23 was beter all round. This S25 battery is very poor even on battery saving mode. Not amused with my change 😕
We're disappointed to see that you aren't getting the same level of battery life on your S25 as you did on your S23, Alan. This phone has an unbelievable 4000 mAh battery, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ Our Support Teams are also here to help if you have any further concerns - you can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ With our support, we’re certain that you will be able to enjoy the wonderful phone you have! ^SK at Samsung Support
Picture quality is very bad. Wouldn't recommend it at all my s21 and s23 was a little better quality.
We’re very sorry to read about your experience with your Galaxy S25, Kristina, particularly as the picture quality has not met your expectations compared to the Galaxy S21 and S23. We always aim to provide excellent, high‑quality products with outstanding screen and display performance, and we regret that this has not been the case for you on this occasion. Check out this guide to help you get the best picture on your phone: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Please be assured that we will pass your feedback on to the relevant team for internal review, as your comments are important to us. If you require any further assistance in the future, we recommend getting in touch with us via the link below, where you’ll find our full contact details and operating hours: http://www.samsung.com/uk/support/contact/ Thank you for choosing us, and we hope to restore your confidence in us. ^LB at Samsung Support
Only 10 months old and it just died,been away 19 days so far still not back had to buy s24 refurbished to keep working,don't think i'll be buying another Samsung.
We’re so sorry to read about your experience with your Galaxy S25, particularly the device stopping working within such a short period of time. Our products are designed and thoroughly tested to meet high quality standards, so what you’ve described is certainly not typical performance. We appreciate your patience while your device is being assessed, as service timeframes can vary depending on the repair required. Please be assured that our teams are working to review your device as carefully and efficiently as possible. We’d recommend staying in contact with us while we continue to keep you updated on the progress of your phone. Your feedback is sincerely valued, as it helps us improve both our products and services for our valued customers. ^HB at Samsung Support
Я купила телефон Samsung S25 в декабре прошлого года и очень довольна покупкой,рекомендую
I recommended this product.
I love the speed of opening apps, awesome camera with great quality and brilliant zooming ability.
We’re glad to hear that you’re impressed by the superb performance of your Galaxy S25, allowing you to open all your favourite apps quickly and effortlessly! We’re also thrilled that you’re enjoying capturing professional‑quality photos with ease, thanks to its powerful 50 MP AI camera system. It’s great to know that no detail is missed, with Hybrid Optical Zoom at 3x and Digital Zoom of up to 30x. This brilliant device is packed with impressive hardware and features, ready to make a difference every day! ^CL at Samsung Support
Wouldn't know had the phone 12 days and still haven't received my sim card
We’re sorry to read that you’re still waiting for your SIM after 12 days from your S25 being delivered. This is not the experience we want our customers to have. We recommend getting in touch with our Online Shop Team directly, as they’ll be able to review your order details and provide the best guidance to help get this matter resolved. You can also reach out to our Support Team, who are always ready to help. You can contact us on 0333 000 0333. We’re available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. Alternatively, you can get support online via the following link: https://www.samsung.com/uk/support We appreciate your patience and understanding in this matter. ^DD at Samsung Support
This is an exulent phone very high performance and battery life is really good it takes fantastic photos it connects seamlessly to the Internet and all apps. It is very use friendly and sits nice in the hand. It connects to our car and other devices
I recommended this product.
Bought as an upgrade Samsung phone. Battery is fair. Camera OK. Connectivity good. Interface fair. Performance good. Overall, the phone is not as good as I anticipated and I did not like the pre-loaded apps (which I changed). It's an OK phone.
One week in and no complaints easily transferred apps over from my old phone for easy set up. Loving built in voice activated Bixby app and looking forward to get more acquainted with some of the other AI features.
Fantastic to see that you are having a five-star experience with your S25 Ultra. We’re sure that it will be wowing you for years to come! ^KA at Samsung Support
camera and AI features so easy to use, battery life fantastic too for all day use
Excellent to see how much you are loving your S25! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^HS at Samsung Support
Amazing purchase im happy
I recently purchased the Samsung Galaxy S25 and while I had high expectations, my experience has not been fully satisfactory. The performance is generally good, but I have noticed some issues with battery life, which does not last as long as expected with normal daily use. Additionally, some of the AI features feel inconsistent and not as useful as advertised. There are also occasional lag issues when switching between apps. Considering the premium price of the device, I expected a smoother and more refined experience. At this stage, I am not fully satisfied with the product and would appreciate if Samsung could review my case and advise on possible compensation or support options. I have always trusted Samsung products, so I hope this can be resolved positively.
We are disheartened to read that you are not getting the full experience that you deserve out of your S25, Mayankkumar. With the 4,000 mAh battery, we know you can get hours of fun out of this phone, and your battery life is dependent on your usage, and will drain faster if you are using high-powered apps such as gaming or video calling apps. Check out this great guide to help you get the most out of the battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Galaxy AI can unlock many possibilities than ever before, from Audio Eraser, helping you focus on the important parts of your video, to the built-in Interpreter, the possibilities are endless. Take a look at this guide to help you see what it can bring you: https://www.samsung.com/uk/galaxy-ai/ Your feedback is greatly appreciated, and we'll take this on board to help improve our products in the future. In the meantime, if you need any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
Great phone for the price!
I recommended this product.
I like the size of this phone. With the new chipset, I really notice the flagship smoothness and speed.
Fantastic to see that you are having a five-star experience with your S25. Your kind words have put a big smile on our face! ^CB at Samsung Support
Bought couple months before feel good with it
This phone is supposed to have some degree on IP Rating and has a 24 month warranty however my phone - less than 11 months old failed to connect to SmartSwitch or to recognise a USB-C flash drive when connected to the USB-C connector on my phone although it would charge via the USB-C connector. When I took this to Samsung they said there was 'corrosion' in the USB-C socket and was not covered by the warranty - really makes a mockery of the warranty especially as this phone has never been taken into the bathroom or anywhere else for corrosion to have taken hold.... Disappointed and out of pocket having had to pay for the socket to be replaced. !!!!!!
We’re sorry to hear about your experience with your Galaxy S25, and we appreciate you letting us know that it’s no longer connecting to Smart Switch or via USB‑C, Onyett. We understand that this situation isn’t ideal, especially as the device is only 11 months old. While warranty coverage depends on the nature of the fault itself, and corrosion affecting the port isn’t covered, we’d still encourage you to proceed with the repair. This will allow our engineers to restore your device to full working order and help you get the most out of it once again. Your feedback has been shared with our teams to help improve clarity around warranty coverage and ensure we continue to meet our customers’ expectations. You can also find more information about the IP rating of our products and how best to care for them via this guide from our colleagues overseas: https://www.samsung.com/us/support/answer/ANS10001610/ If you have any questions about our repair services, policies or devices, please don’t hesitate to get in touch with us again — we’ll be happy to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
I really don't like it to be honest. I preferred the previous model ... I had to upgrade as the s20 needed replacing.
We’re very sorry to hear about your experience with your new Galaxy S25 after upgrading from the Galaxy S20, and that it hasn’t met your expectations. We truly understand how important it is to have a device that suits your needs, and we recognise that everyone’s preferences can differ. As a result, not every upgrade will feel like an improvement straight away, depending on personal preferences. We appreciate your feedback and will ensure it is passed on to the relevant team for internal review. The Galaxy S25 does include several enhancements that many users find valuable, such as faster and more efficient performance, improved battery life, and advanced camera capabilities to help capture clearer photos in a wider range of lighting conditions. It also comes with Samsung’s latest software features, designed to make everyday tasks easier and smoother. If there is anything specific you need help adjusting on your Galaxy S25, we recommend getting in touch with us directly via the link below, where you’ll find our contact details and operating times: http://www.samsung.com/uk/support/contact/ We sincerely value your feedback, as it helps us improve our services for the future, and we hope to restore your confidence in us. ^HB at Samsung Support
I hate this phone because it's locked I put my new phone finger print but suddenly ask pin for unlock
We’re disheartened to hear that you’re unable to make the most of your new Galaxy S25 because it’s asking for a PIN to unlock instead of using your fingerprint. For security reasons, your device will occasionally require your PIN rather than biometric authentication; for example, after a restart, following a period of inactivity, or to confirm your identity. This is designed to help keep your personal data protected. We recommend following the steps in the link below, particularly the section titled “Check if the problem is due to a fingerprint recognition issue”, which should help you regain access to your device: https://www.samsung.com/uk/support/mobile-devices/i-cant-unlock-my-device/ If you’re still unable to unlock your phone after following the guidance above, please don’t hesitate to get in touch with us, and we’ll be happy to assist further. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
Good camera system, large display has 5G, features easy to use because they are similar to my last Galaxy phone
We’re thrilled to read your thoughts and feedback, Peter. Keep enjoying your new phone's great features! Thanks for sharing with us and giving us top marks! ^JH at Samsung Support
Chose to upgrade from my s22 to an s25 fe ( yes it's the mid range tier ) compared to the newer and more premium galaxy series but the bigger screen and battery life clinched this phone for me , perfect for games and my online casino and poker games
We're over the moon to hear that you love your upgrade to the S25 FE! Thank you for sharing your wonderful feedback! ^KA at Samsung Support
I dont see much difference from s21fe bit disappointed to be honest..but does the job
We’re sorry to hear that the Galaxy S25 hasn’t quite met your expectations when compared to the Galaxy S21 FE. The Galaxy S25 focuses on refinements such as improved performance, updated camera processing, enhanced efficiency and improved Galaxy AI features. We’re confident you’ll continue to get more out of these improvements the more you use the device. In the meantime, you can visit the official product page to find out more about how this phone sets itself apart through its hardware and features: https://www.samsung.com/uk/smartphones/galaxy-s25/ ^CL at Samsung Support
Love everything Samsung, my phone, watch, earbuds, tv, washing machine, team Samsung simple.
You’re making us blush, Fisher! Thank you for sharing such a lovely review on your Galaxy S25, we’re honoured to have you with us. ^HB at Samsung Support
Turning on the phone is so much easier than my A14 Samsung. I can use Fingerprint scanning so easily on the S25 to turn on and for things like my banking app. My old phone was also meant to have fingerprint scanning but it was either difficult to use or didn't work at all. Still getting used to the new phone but I think there are probably quite a lot of features which I won't use but I am still pleased I bought it as it has double the storage and twice the RAM.
Wow, we’re overjoyed to see just how much you are loving your wonderful new Galaxy S25! Thank you for sharing such delightful feedback with us, we love nothing more than seeing our customers enjoy our devices as much as we do. ^CL at Samsung Support
I find your Gemini AI to be very disappointing indeed as it has proved to be completely inaccurate for me on a number of occasions now. So as it cannot be relied upon to give accurate information which is in fact somewhat dangerous let alone anything else.... I have completely deleted it from my phone and have gone back to you using chat gbt as I like many people I know ..find it far superior and far more accurate then your system.
We’re disheartened to hear that the Galaxy AI features and Gemini Live on your Galaxy S25 haven’t been as accurate or well‑performing as we aim for them to be. Please be assured that we’ll pass this important feedback on, so it can be used to enhance this part of the customer experience. Making interactions with your device easier, smarter and more convenient is very important to us. In the meantime, we’d like to share the following links, including one from our colleagues overseas about Gemini, where you can find more information on Galaxy AI and how to make the most of these features: https://www.samsung.com/uk/galaxy-ai/ - https://www.samsung.com/uk/mobile-phone-buying-guide/what-is-galaxy-ai/ - https://www.samsung.com/us/support/answer/ANS10004856/ ^CL at Samsung Support
The easy use of all the apps and super photos it produces. SECURITY IS EXCELLENT BEST PHONE EVER
Congratulations on your new Galaxy S25! What a great decision you made. ^CL at Samsung Support
Steady upgrade from my S24 Ultra. Very smooth, great features and hardware. Very pleased. Also, ordered directly from Samsung and had it arrived 2 weeks earlier than expected.
We appreciate the time you’ve taken to let us know your wonderful feedback, Rick! You will always get the five-star treatment with us! ^JH at Samsung Support
Handy, good size, high quality, suggested to others
I recommended this product.
My s25 keeps breaking, The screen keeps going black and not turning back on, Samsung has fixed it two times and probably won't be the last, The phone is under a year old ain't worth getting, My partner had alot of problems with his to.
We're sorry to hear that the display of your S25 keeps going black and not coming back on, Summer. This isn't what we'd expect to happen, but we're on hand to help. For a black display, we initially recommend performing a soft reset by holding down the Side key and the Volume Down button for about 10 seconds or so. We understand you've already had a few repairs for the same issue, so we'd love for you to reach back out to our Support Teams so that we can take a deeper look and provide a suitable resolution. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We also welcome your partner to contact us so that we can assist them, too. We'd never want to leave you with a device that doesn't work, and we're committed to supporting you and your partner throughout the lifetime of your products. Thank you for sharing your feedback, and we hope to hear from you soon. ^EW at Samsung Support
Titanium silver colour durable and nice will definitly recomend
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Annie! ^CL at Samsung Support
Everything... apart from the camera which is disappointing. I upgraded from the S21 and its camera was miles better. Photos were sharp and clear but not on the S25 ive just got. Main thing i wanted from my phone was a really good camera . Im having to manually tweak nearly every photo i take which is a pain ! Ive tried all the tips for better quality ohotos etc but its still same. Much prefer my S21 which i should have just stuck with.
We are sorry to see you are not enjoying the 50MP rear camera on the S25. We know that this camera with Optical Zoom 3x, along with Galaxy AI, will give you the best pictures possible. Here is a great guide to help you get the best picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/?msockid=30eb39c9a5bf6357360d2c9da47b6201 If you need any further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
Great Camera quality for taking photos and videos. Long battery life and quick for recharging. Connects very well with other devices.
I recommended this product.
S25 does everything I want open? Battery last all day
We love reading that we’ve given you that five-star feeling, Mark. Keep enjoying! ^EW at Samsung Support
Everything fom storage to camera smart and compact lighter than google
We’re thrilled to hear how happy you are with your amazing Galaxy S25, Philip! Its generous storage capacity, AI‑powered camera system and compact design come together to deliver a powerful and convenient everyday experience, making it one of the standout Galaxy devices. Keep enjoying the quality and reliability you expect from our products, Philip! ^CL at Samsung Support
I love it and it's easy to edit photos and camera
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
I love my S25 because it is a big update from the S21 5g. I love the new feature, the colour (mint and the size of my phone. I am shocked on how long it holds a full battery charge. So far I am enjoying my new phone so much ☺️
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support
The improved sound and camera with a very active AI assistance.
We love reading that we’ve given you that five-star feeling, Martin. Keep enjoying! ^EW at Samsung Support
Everything It's brilliant great to use Easy to navigate
We love reading that we’ve given you that five-star feeling, Gary. Keep enjoying! ^EW at Samsung Support
It's a phone. Makestand receives calls and other contact apps. Games, music etc.. BUT visually impaired people ( me being one) have no hope whatsoever of reading the stupid tiny text in the quick start guide. Thank goodness there is a helpline. It was better when a new handset was set with the basics ie language., time & date etc. Why did you stop?
We appreciate you taking the time to share your experience with the Galaxy S25 and for providing your honest feedback, Savill. We are sorry to hear that the quick start guide was not as accessible as we intended it to be, and we understand how this may have caused frustration when setting up your device for the first time. Accessibility across all our products is extremely important to us, and we will make sure your valuable feedback is passed on to the relevant teams. We are always working to improve the support we offer to customers with different needs. In the meantime, there are several features on your device that can help make the setup process and everyday use easier: - When powering on the phone for the first time, you can enable features such as TalkBack (screen reader) or Visibility Enhancements, including larger text and high contrast options. These can be activated directly from the accessibility icon on the setup screen or later through the Accessibility settings. - To adjust text size and display settings, go to Settings > Display > Font size and style to increase text size, or Settings > Accessibility > Visibility enhancements for further customisation. - TalkBack can guide you through menus, read text aloud and help you navigate the device more comfortably, which can be particularly useful during setup. We also understand your comments about older devices being pre-set with basics such as language and time. Your feedback on this is genuinely appreciated and will be shared internally for review. It is great to hear that our helpline was able to support you, and if you need any further assistance, please do not hesitate to reach out to us again. We are always here to ensure you get the very best experience from your device. For future reference, you can find our full contact details and operating times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
Very pleased with my new phone. Does everything I need.
We're thrilled to see that your Galaxy S25 has given you that five-star feeling. Thanks for sharing! ^EW at Samsung Support
What I love about my S25 is the size and the AI features! I have small to medium sized hands so it an ideal size to hold and use. Dex will be a feature i will definitely use in the future as i don't need a laptop but could do with a bigger screen for photo editing. Which brings to the camera, it is amazing, far better than my old Samsung A51. As I am an amateur photographer, the camera was a really important feature. I really enjoy using Gemini AI for research, Bixby for phone based tasks and modes & routines for automation. Overall, I am really pleased with my purchase though I would have loved the use of the S pen in this sized phone. Maybe Samsung might bring out an Ultra Mini 🤞
Excellent to see how much you are loving your S25, Greig! With the incredible capabilities of Galaxy AI, this device will take your productivity to the next level. ^CB at Samsung Support
Smaller on size of network much easier to cope with as its a smalker network type not a spinning phone in any way not like a google pix phone to rushed with that one many thanks you saved me from having a heart attack with the othe one deeply grateful
We love reading that your S25 has given you that five-star feeling. Keep enjoying! ^CB at Samsung Support
Everything its perfect, I love this Phone. I love Samsung phones and watches
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S25. ^HS at Samsung Support
Screen is big enough to read. Sound is pretty good for a phone.
We’re pleased to hear that you’re enjoying the clear, easy‑to‑read display and the strong sound performance of the Galaxy S25. This device is designed to offer a balanced everyday experience, combining a bright and immersive screen with powerful audio to keep content enjoyable wherever you are. If you’d like to explore more of what your phone can do, including its AI features, productivity tools and hardware capabilities, you may find the following resources helpful: https://www.samsung.com/uk/smartphones/galaxy-s25/ - https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ We hope these help you enjoy an even better experience with this superb product. ^CL at Samsung Support
The S25 ultra is better than the S26 . I have always had a Galaxy S series as I find thay are more reliable than the IPHONE. I also have the S26 but I prefer the 25.
We appreciate the time you’ve taken to let us know your feedback, and we’re thrilled to know you’re loving your S25! ^EW at Samsung Support
Fantastic screen resolution s-pen much more useful than I thought it would be overall a brilliant phone
Congratulations on your new S25, what a great decision you made. ^HS at Samsung Support
Just bought myself an S25. Unfortunately, my birthday gist of 15% off had expired! Oh well, never mind. One week later Samsung have offered me the new S26 for less than I paid for my S25! Talk about rubbing salt in the wound. When I decide to replace my Tab S7 I will be much more cautious. Hey, Samsung, what's the best deal you can offer me?
Thank you for taking time to review your new S25 and the experience that you had, Rob. We are sorry to see that you missed out on the 15% discount and the new S26, however, we know you'll love the spectacular S25 for years to come! We have many amazing offers throughout the year that you might be interested in, and we'd always recommend looking at what is available via our website here: https://www.samsung.com/uk/offer/ ^LB at Samsung Support
As an over 80 years old I find it very easy to use
Thank you for sharing such kind words on your S25. We love having you with us, enjoy your order! ^HS at Samsung Support
i bought this a month ago and still happy with it
I recommended this product.
I hated the phone. I've had a Samsung for many years. No more. I've now got a Google phone which is so much easier to use and much better
We're sorry to see that you didn't enjoy your time with the S25, and that you no longer use it. While we believe that this is an incredible model, we understand that everyone has their own preferences when it comes to phones. Please be assured that if there is ever anything we can help with to ensure you can enjoy your device, we're always eager to provide our support. In the event that you do still have outstanding queries, you can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ Though you have decided to move on this time, we hope that one day we are able to regain your faith, and you can join us to explore the incredible capabilities of the Galaxy. ^SK at Samsung Support
It's so easy to use very compact brilliant visuals
We're so pleased to hear that you love your S25. Thank you for sharing your five-star feedback! ^EW at Samsung Support
I had an S21 for years, loved it, so upgraded to the S25 which is equally good. Menus are easy to navigate, battery life is great and I'm sure the Ai features on this S25 will come in handy. Will 100% be purchasing Samsung phones in the future.
We're so pleased to hear that you love your S25, Boris, and we love having you with us. Thank you for sharing your five-star feedback! ^EW at Samsung Support
The last galaxy i had was the galaxy s9 then I drifted towards different brands but now after using the s25 compared to my previous phone, Samsung looks like they have mastered the market
Congratulations on your new S25! We're so pleased to hear that you love it. Thank you for sharing, and keep enjoying! ^EW at Samsung Support
Its amazing am upgrading to S26 ultra 1Tb . I love it but can add the feature for spen Bluetooth
Congratulations on your new S26 Ultra! We're so pleased to hear that you love it. Thank you for sharing, and keep enjoying! ^EW at Samsung Support
ya so its as expected i own like every samsung product and waited 2 years for the s25 ultra. i would give it 6 stars but i cant but i LOVE samsung. all my friends are jealous of my s pen aswell and were a bit shocked when i said its a samsung phone because they expect androids to be laggy and bad and dated. but anyway, i love my s25 ultra and dont want to upgrade it because its just so beautiful. oh, and all the galaxy ai stuff is actually so good (and now brief is really cool and useful icl)
We're delighted to hear that you're loving your gorgeous S25 Ultra. Thanks for the great review and for sharing your feedback with us! ^EW at Samsung Support
Didn't realise it was interfering all the time for what I want. Over complicated and a annoying
We’re disheartened to hear that your experience with the Galaxy S25 was not as intuitive and supportive as we intended. This premium device is designed to simplify everyday tasks and make your life easier through the benefits of Galaxy AI, smooth performance and a wide range of useful settings. To help you get the most out of your phone, the links below provide clear guidance on both setting up your device and navigating the interface, so you can quickly find what you need and tailor it to your liking: https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/ https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ This additional link offers a useful overview of everything the Galaxy S25 can do to make your everyday life easier: https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s25/ We are also here to support you directly. If you have any questions or need further help, please do not hesitate to reach out to us. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
The phone is fine but being mucked about over the supply of the smart watch I was talked in to at the time has left a sour taste
We are sorry to see you are having issue with the free gift you are expecting, however, it is great to see you are enjoying your S25. For us to be able to assist, we'd recommend reaching out to our Support Teams who are on hand to help get any issues resolved quickly. You can find all their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
In order for a phone to be good the customer support needs to be aswel and because of that I would rate this as one star and I wouldnt even give customer service a start at all so maybe its time for Samsung to leave the industry.
We're sorry to read about your experience with our Support Team. We understand how much poor support can overshadow the experience of using your phone. We recommend getting in touch with us again so that we can review your issue and discuss the best steps to move forward to get the problem resolved. You can contact our Support Team on 0333 000 0333. They are available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. We appreciate your patience and understanding in this matter. ^DD at Samsung Support
Overall a really good phone but I had to send it back as the camera had a buzzing sound when zooming in and out
We're pleased to hear that you enjoyed your S25 overall, but we're saddened to learn that you returned it after noticing a buzzing sound when zooming in and out on your Camera. We want to let you know, for future reference, that we can resolve any issues you may come across during the lifetime of your phone. Our helpful Support Teams are always happy to assist, and our contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ We hope you have a replacement Galaxy now, and that you're enjoying it! ^EW at Samsung Support
Brilliant! I love samsung! Its a real joy using my new phone there are so many new tools to help me.
Congratulations on your new S25, Dawn! We're thrilled to hear that you love it and that you're finding the array of features and tools to be helpful. Thank you so much for sharing your wonderful feedback - keep enjoying your gorgeous new phone! ^EW at Samsung Support
I am so pleased with my new phone, especially the camera.
I recommended this product.
Sdo happy with this. So nice softeware, camra, speed
I recommended this product.
Samsung s25 ultra is absolutely amazing bit of tech
The Galaxy S25 Ultra is certainly a spectacular bit of tech and incredibly useful for matching your needs, Daniel! We truly thank you for choosing us, and we hope to serve you again soon. ^HB at Samsung Support
Gemini is great but it doesn't work properly on s25 ultra, since the 12 2,2025 upgrade. It works OK on my other devices
We’re pleased to know the AI Gemini feature has caught your eye on your Galaxy S25 Ultra, however we’re really sorry to hear that it hasn’t been working properly since the recent update. We completely understand how disappointing this can be, especially when you’re excited to explore a new feature. To make sure you receive the right support, we would recommend getting in touch with us through the link below, so we can look into this further for you. Here you’ll find our contact details and operating hours: http://www.samsung.com/uk/support/contact/ We sincerely value your feedback, as it truly helps us improve our services for our valued customers. ^HB at Samsung Support
It does exactly what I need it to do!! Admittedly I had difficulty with data transfer from my previous Samsung device but but with Google (and my phone clever brother-in-law!) it was soon sorted out!! Thanks for your electronic wizardry gift to the world, and may your innovation just keep coming!!
Thank you for your fantastic 5‑star review, William! We're so pleased to read that your previous phone has been succeeded by another Samsung device. Whilst we're sorry to hear you initially experienced some trouble transferring your data, we're glad this has now been resolved and that you're enjoying your new Galaxy S25. Here is a useful link that can guide you through the transfer process if you ever need it again in the future: https://www.samsung.com/uk/support/switching We're sure your new phone will serve you well for many years to come, thanks to its powerful processors and AI features that simplify daily life. ^DD at Samsung Support
Love my S25. It's fast and responsive and the battery lasts most of the day. The screen is nice and bright and the camera is good. The AI features are clever. Had some difficulty submitting this review on the website.
I recommended this product.
Whilst we're sorry to learn you initially had some trouble submitting your review, we're glad to read just how much your new Galaxy S25 has pleased you with its features and fast operating performance. The screen boasts up to 2600 nits, making it one of the brightest displays in its class. The camera has a whopping 50MP capability, which will be sure to take the clearest quality photos and videos, and the advanced AI features are designed to enhance the user experience, streamline tasks, and improve overall device functionality. We're sure your new phone will serve you well for many years with whatever you choose to do with it, thanks to its design and build quality. ^DD at Samsung Support
Great screen, great processing power. Versatile, helpful & comforting! Excellent.
Thank you for your fantastic 5-star review on your new Galaxy S25! We're delighted to hear that your new phone has met your expectations and that you're enjoying all the features packed into it, such as the 6.2" display and its powerful processor. It truly is a device that can do almost anything while still feeling great in the hand. We take pride in the build quality and design of our products, and we're glad your review reaffirms that for us. ^DD at Samsung Support
This phone is brilliant, excellent screen, beautiful eye popping colours, and flat screen, much better for the s pen!! It's really fast at anything I throw at it,coming from the s22 ultra it's totally better on every level. Comfortable to hold too,Samsung nailed it this time i think,the camera system is excellent too,I'm just loving this phone!! The battery lasts me a day and a half too,so really pleased!!
It's made our day to hear that you're loving your stunning Galaxy S25, Stephen! The display is superb and delivers high vibrancy and clarity, rich colours, and a class leading brightness of 2600 nits. The S Pen works like a dream, enhancing all of your productivity and creativity needs, and the super fast performance is an absolute game changer! The Camera ensures all of your memories are captured with perfect detail, and the overall design is ergonomic and provides deep comfort, whatever the task at hand. Huge congratulations to you on your upgrade, and thank you for sharing your awesome review! ^EW at Samsung Support
Gps turns loses signal when charging. S23 didn't do this
While it's great to see that you're enjoying your S25 overall, it's a shame that you are experiencing issues with the signal when charging. This certainly isn't what we'd expect from such a high quality model. Please make sure that you are using an official Samsung charger, as we cannot guarantee that third party chargers will work as intended. For any further support, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Once this is resolved, we're sure that you will be enjoying a five-star experience with your wonderful phone. ^SK at Samsung Support
Not happy with th phone it not that good the volume not that loud when ur speaking to someone and when it rings
We're sad to hear that you're finding the volume to be quiet when you're speaking to someone on your Galaxy S25, Denise. This isn't what we'd expect, as the stereo speakers are designed to produce full, open sound with clear vocals. We would love to help with this and ensure you are having an all around five star experience with your phone. We'd recommend using the Volume up button during an active call to ensure the in-call volume is maximised. Check to make sure that there isn't any debris or part of your screen protector covering the earpiece or microphone. Ensure your software is up to date by going to Settings > Software update > Tap Download and install. You can also quickly clear any software bugs by performing a soft reset; press and hold the Side key and the Volume down key at the same time, and keep holding for about ten seconds or so. Your phone will reboot. The following link contains more helpful steps to resolve the issue: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/ If the issue continues, please reach out to our friendly Support Teams who are on hand to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for sharing your review, and we hope the above information is helpful. ^EW at Samsung Support
My 25Ultra is great, loving it. VERY disappointed that I am not getting my smart watch as promised on the promotion. Sent through all paperwork I got with the handset. Got it as an upgrade contract paying monthly. Promotion needs a piece of paper with the purchase price. Did not buy outright. Very disappointed
We're really pleased to hear that you're loving your gorgeous S25 Ultra, and we're sorry to hear that you've had an issue with claiming your promotional smartwatch. We'd heavily recommend contacting your retailer as they will be happy to send you an invoice via email, and you can use this to submit your claim. Thank you for sharing your review with us. ^EW at Samsung Support
Very fast and reliable I had the s24 ultra and this is super amazing I can do multiple things now and with the advance AI features I am loving it
We're over the moon to know that you're loving your latest upgrade to the stunning S25 Ultra, Bintu. The advanced AI features deliver endless productivity and creativity benefits, and the performance is out of this world. Thank you for sharing your review - keep enjoying! ^EW at Samsung Support
Samsung Galaxy S25 FE Review — Simply the Best Phone on the Market From the moment you unwrap the Samsung Galaxy S25 FE, it’s clear this isn’t just another smartphone — it’s the benchmark everyone else will be judged by this year. At first glance, the design strikes a brilliant balance between understated elegance and contemporary flair. The slim profile and premium build feel fantastic in the hand — substantial without ever being bulky. Samsung’s choice of materials delivers a tactile quality that few rivals can match. The display really shines, quite literally. The large, vibrant panel brings everything to life with rich colours and crisp detail, whether you’re scrolling through social feeds, watching the latest box set, or catching up on photos from the weekend. It’s easily one of the best screens you’ll find on any phone, and in everyday use that difference becomes unmistakable. Performance is spot on. With Samsung’s latest chipset under the hood, everything feels effortless — from intense gaming sessions to juggling multiple apps at once. There’s a smoothness here that makes the whole experience feel premium, responsive and reliable. Battery life deserves its own applause. It comfortably lasts a full day of heavy use, and even on those longer days out it doesn’t leave you stranded. Fast charging is swift and convenient, exactly what you want when you’re on the go. Camera? Proper class-leading stuff. The S25 FE captures excellent shots across the board — vibrant colours, impressive low-light handling and detail that’s genuinely competitive with phones twice the price. Whether it’s landscapes or quick snaps of mates, the results consistently impress. The software experience remains one of Samsung’s strengths. One UI is refined, intuitive, and packed with handy features without ever feeling cluttered. All told, the Samsung Galaxy S25 FE doesn’t just compete with the market’s best — it arguably is the best phone available right now. It’s a remarkable package that blends design, performance, battery life and camera capability into one polished whole. If you’re after a flagship experience without compromise, this is your phone. Rating: ★★★★★
We are delighted to see you are loving your S25 FE, and your kind words have put a big smile on our faces! Thanks to the powerful Exynos 2400 processor and massive 4,900 mAh battery, we know you'll get the ultimate performance to last for hours! This gives you more time to love each aspect of the phone, from the 6.7" Dynamic AMOLED 2X display, 50MP rear camera and the incredible One UI software, the possibilities are endless! All this will be complimented by the striking Armor Aluminium frame design! Enjoy! ^LB at Samsung Support
It is slick stylish and a1 functional. Easy setup. Love it
Excellent to see how much you are enjoying your S25 after a seamless set-up process! The incredible functionality of this stylish model is unbelievable - with this phone, your daily tasks become a real joy! ^SK at Samsung Support
For my first flag ship phone ive really enjoyed using it processor is top notch phone feels snappy an really fast, wished the camera was a bit more than the standard s25 that's the boy issue I have as if it's a plus phone it should really have a better camera than the first but overall great phone.
We are elated to see you are loving your spectacular S25+. Thanks to the powerful Snapdragon 8 Elite processor, you'll get the ultimate performance to last years! With the 50MP rear camera and Galaxy AI, we know you'll be taking epic pics to last for years to come! Check out this guide to help you get the best pictures: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Your feedback is greatly appreciated, and we'll take this on board to help improve our products in the future. ^LB at Samsung Support
I live the ease of use, quickness and speed of apps etc, AI still getting to grips with but some great new things, overall extremely happy with my choices 😊
Thank you for your awesome five-star review of your S25 Ultra, Mick! From the powerful Snapdragon 8 Elite processor, giving you the best performance, to Galaxy AI, which will unlock more possibilities than ever before! Enjoy! ^LB at Samsung Support
S25 ,takes hours to charge and when it does, the charge doesn't hold at all.Phone dies very quickly and customer service is saying warranty.Doesn't cover my battery and the phone is only six weeks old boat's directly from samsung. Yes I am totally disappointed
We are disheartened to read that you are not getting the full performance we'd expect the S25 to bring. With the 25W Super Fast charging, you can get ultimate charging speeds, and thanks to the 4,000 mAh battery, this will last for hours! You will need to make sure you have Super Fast charging enabled, and are using an official Samsung fast charger. Check out this link to help you speed up your charging: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-phone-is-not-charging/ Also, we have a great guide to help you get the most out of the battery which can be found here: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If your phone has endured any sort of physical or liquid damage, or you are outside the 2-year warranty period with our phones, then repairs will be chargeable. If not, our engineers will do a thorough check, and will repair accordingly. We'd recommend reaching out to our Support Teams if you need further assistance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
I so happy to have this phone,very good quality
I recommended this product.
Very small and just the same as my s20 it's rubbish really I was expecting a bigger phone
We're sorry to see that you aren't enjoying your S25 due to the size. As this is the base model, which the S20 also is, they do have the same size display, but this model does have many upgrades. With a 6.2" screen, we believe that this phone is a great size whilst also remaining convenient to carry. However, we understand that everyone has their own preferences when it comes to phones, so we would always recommend thoroughly checking the 'Specs' section of the product page on the website, to ensure that you are choosing the right model for you. Thank you for sharing your feedback, we will certainly keep it in mind as we strive to improve our devices. If you would like any help with enjoying all that your phone has to offer, please get in touch with our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're always here to help ensure you can enjoy it. ^SK at Samsung Support
I love my new phone the easiest phone I have ever set up and transferred from my old galaxy. Very speedy love the size shape and design, so far absolutely delighted perfect.
We are over the moon to see you are loving your spectacular S25! Thanks to Smart Switch, transferring data from an old device to a new device has never been easier! With the powerful Snapdragon 8 Elite processor, you'll get the ultimate performance! Along with the striking aluminium frame design and 6.2" Dynamic AMOLED 2X display, this will also look visually perfect! ^LB at Samsung Support
Love everything about the phone...apart from when it comes to taking a screenshot! Having both buttons on the same side to take a screenshot is very awkward. Apart from that I love it,have always had Samsungs and never had any issues or problems. Some great new features to explore.
We're so pleased that you're loving your S25, but we're sorry to hear that you're finding taking a screenshot to be awkward due to the positioning of the buttons. We really appreciate your feedback on this, and we'd love to help by providing an alternative method for you to use. You can take a screenshot by swiping the edge of your hand across the screen from one side to the other. This feature is called Palm swipe, and you can check to make sure this feature is enabled on your phone here: Settings > Advanced features > Motions and gestures > Palm swipe to capture > Toggle on. It's fantastic to know that you're loving your phone overall - the features are incredible, from the reliable and long-lasting battery life to the crisp and bright display, the amazing Camera and the extensive AI features which deliver enhanced reliability, creativity and productivity. Thank you for sharing your review, and we hope the above information is useful for you! ^EW at Samsung Support
Ive always loved samsung phones havent used all features yet but will in time
We are delighted to see you are loving your S25! We work hard to make the best phones out there, and it is amazing to see we have continued your love for us here! From Galaxy AI, to the impressive 50MP rear camera, the possibilities are endless! If you ever need us for any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
I love my S25 ultra, but when it comes to the AI I'm stuck. I know how to remove people or objects in photos but that's about it.
We're thrilled to hear that you're loving your S25 Ultra, and we'd love to help guide you through the amazing AI features so you can begin to enjoy the full benefits. The following link will take you through each feature and how to use them: https://www.samsung.com/uk/mobile-phone-buying-guide/samsung-galaxy-s25-galaxy-ai-features/ We hope this is helpful to you. Thank you for sharing your review! ^EW at Samsung Support
Still learning. Love the camera, takes excellent photos & I can 'manipulate' them.....
We're delighted to hear that you're loving your S25. The Camera is superb and ensures all of your memories are captured in perfect detail, and the photo editing tools, such as the Object Eraser, are truly incredible for performing complex tasks in seconds and with professional grade results. Thank you so much for sharing your review, and keep enjoying! ^EW at Samsung Support
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at https://www.bazaarvoice.com/trustmark/
Review Gallery popup
I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support