Bespoke AI Front-Load Washing Machine Series 8 AI Energy 9KG
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Dimensions
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Width
600 mm
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Height
850 mm
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Depth
600 mm
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Features
Lovely bubbly
AI Ecobubble™
ecobubble™ technology is one of our brilliantly useful features designed to make laundry less of a chore. Mixing air, water and detergent it cleverly creates bubbles that wash your clothes at cooler temperatures, helping you to bring down your energy bills.
Wash for less
A -30% Extra Energy Efficiency
Wash clothes using less energy. The Samsung washing machine is highly energy efficient and even exceeds the minimum energy efficiency requirements for the Class A rating by up to 30%*. Advanced technologies enhance the washing performance and reduce the wash time, which reduces its energy use.
* Based on Samsung internal testing. The WW8400D series 9kg models are 30% more efficient than required to achieve the Class A energy efficiency rating under Regulation (EU) No 2019/2014. Results may vary depending on the usage environment.
Smart energy savings
SmartThings Energy
Monitor and reduce your washing machine's energy use with SmartThings AI Energy mode*. For cycles using AI Energy mode you can reduce energy use by up to 70%**
Performance
A weight off your mind
AI Wash
Take the guesswork out of the perfect wash. Four sensors weigh your wash load and check the level of soiling to adjust the water, amount of detergent dispensed, rinse time and spin speed* for great results and minimal wear and tear with every wash.
*AI Wash cycle available on Series 6+ & Series 8.
Spotless in 39min
Super Speed
Bottomless laundry basket? Take the load off and power through your wash in just 39 minutes. Spend less time washing and more time wearing.
Go cleaner with the power of steam
Less Microfiber Cycle
When it comes to deep down cleaning, not all washing machines are up to the job. So it’s good to know that Hygiene Steam on your Samsung washing machine banishes the things you can see and those you can’t – bacteria, pollen, dust mites and more. The steam is released upwards to make sure every last item gets a deep and even clean. The results? 99.9% of bacteria are obliterated and allergens inactivated*. No pre-soaking, no hassle, no worries.
*Testing done by Intertek on Staphylococcus aureus and Escherichia coli and Dermatophagoides farinae Hughes, on 100% cotton, 3kg load, with standard powder detergent. Individual results may vary.
Stain solver.
Bubble Soak
Meal time mess or grass stains? Whether it's cotton, synthetics or baby clothes, add a 30-minute bubble soak to your wash. Then let our unique ecobubble™ technology go deep into the fabrics to loosen stubborn stains. You'll love how brilliant it gets your whites.
Convenience
The perfect dose
Auto Dose
No more guessing how much detergent to use in your washing machine. Auto Dose knows just the right amount for every load.
*Based on the average of 4 loads per week / 5kg load / normal soil level.
Loads Smarter
SmartThings
Look after your clothes the smart way with the SmartThings app*. Receive helpful notifications, recommended cleaning cycles, remote engineer assistance and monitor your energy usage.
*Requires SmartThings App available on Android and iOS devices. An internet connection is required.Do the SmartThings at Home
Loads Smarter
Wi-Fi Embedded
Get a smarter washing experience with an intelligent, easy-to-use control panel that remembers your laundry habits and suggests your favourite cycles. While the SmartThings app* lets you schedule your wash from anywhere.
*Available on Android and iOS. An internet connection is required.
Every cycle sorted
Laundry Recipe
Is it a delicate, a dark, or both? It's tricky knowing the right wash for every load these days. But not when you have our handy Laundry Recipe* app taking care of it all. It recommends the best wash cycle based on the garment, colour and how dirty it is. All you need to do is select the ideal setting from your smartphone.
*Requires SmartThings App available on Android and iOS devices. An internet connection is required.
SmartThings Energy
Efficient energy use. Smart savings.
Monitor your washing machine's energy use in real time and change settings from your smartphone with SmartThings AI Energy mode*. Check your daily, weekly and monthly energy consumption to take control. If you choose a cycle using AI Energy mode, you can reduce energy use by up to 70%**.
* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required. ** Based on internal testing on the WW11BB944AGB model on a Cotton 40 degrees wash with the AI Energy Mode turned on compared to not using AI Energy Mode.
SmartThings Home care
Smart maintenance. Easy upkeep.
Our Washing Machines and Tumble Dryers are packed with innovations that are made to last. But for added peace of mind, there's Smart Check on the Samsung SmartThings app*. If an error pops up, it helps you work out any issues using your phone. So you can take care of the troubleshooting yourself, without paying for an engineer.
*Available on Android and iOS. An internet connection is required.Hygiene
Go cleaner with the power of steam
Hygiene Steam
When it comes to deep down cleaning, not all washing machines are up to the job. So it’s good to know that Hygiene Steam on your Samsung washing machine banishes the things you can see and those you can’t – bacteria, pollen, dust mites and more. The steam is released upwards to make sure every last item gets a deep and even clean. The results? 99.9% of bacteria are obliterated and allergens inactivated*. No pre-soaking, no hassle, no worries.
*Testing done by Intertek on Staphylococcus aureus and Escherichia coli and Dermatophagoides farinae Hughes, on 100% cotton, 3kg load, with standard powder detergent. Individual results may vary.
Clean machine, spotless clothes
Drum Clean+
Clean clothes start with a clean washing machine. Drum Clean+ removes 99.9% of odour-causing bacteria* from the drum and helps get rid of dirt from the door rubber seal, without using any detergents. And after 40 cycles the machine reminds you to run it, so you’ll get the most out of every single wash.
* Eliminates 99.9% of bacteria from the inside of the washing machine and removes dirt from the rubber gasket. Based on testing by Intertek of the Drum Clean+ cycle.
Clean drawer, cleaner clothes
StayClean Drawer
Keep your detergent flowing freely through your washing machine and get cleaner clothes with the StayClean Drawer. Targeted jets of water rinse away build-up in the drawer so you don’t have to. And because it keeps your washing machine in great shape, your clothes get thoroughly and hygienically cleaned every time.
Durability
Durable & efficient
Digital Inverter Motor with 10-year warranty
*10-year warranty is limited to the motor onlyHow to measure
Specifications
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Washing Capacity (kg)
9.0 kg
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Bubble technology
Bubble technology
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Energy Efficiency Class
A
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Net Dimension (WxHxD)
600 x 850 x 600 mm
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Net Weight
69 kg
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Washing Capacity (kg)
9.0 kg
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Body colour
Black
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Door
Tempered Glass Door
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Panel Display
AI Control
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Energy Efficiency Class
A
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Energy Consumption (100 cycles)
35 kWh
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Water Consumption (cycle)
50 L
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Duration of the Eco 40-60 (H:MM)
3:48
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Spin Efficiency
B
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Noise Emission Class
A
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Noise Level (Spin)
72 dB
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AI Control
Yes
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AI Wash
Yes
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AI EcoBubble
Yes
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QuickDrive
Yes
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Add Garments
Yes
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Auto Dispense
Yes
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Bubble Soak
Yes
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Bubble technology
Yes
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Child Lock
Yes
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Delay End
Yes
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Drum Clean+
Yes
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Drum type
2nd Diamond
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Intensive
Yes
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Language Setting
Yes
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Motor
DIT
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My Cycle
Yes
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Pre Wash
Yes
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Quick Wash
Yes
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Smart Things
Yes
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Spin Speed
1400 rpm
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StayClean Drawer
Yes
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Steam
Yes
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Super Speed
Yes
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Eco 40-60
Yes
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AI Wash
Yes
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Super Speed
Yes
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15' Quick Wash
Yes
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Active Wear
Yes
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Baby Care
Yes
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Bedding
Yes
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Cloudy Day
Yes
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Cotton
Yes
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Colours
Yes
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Delicates
Yes
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Denim
Yes
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Drain/Spin
Yes
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Drum Clean+
Yes
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Hygiene Steam
Yes
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Intense Cold
Yes
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Less Microfiber
Yes
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Outdoor
Yes
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Rinse + Spin
Yes
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Shirts
Yes
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Silent Wash
Yes
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Synthetics
Yes
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Towels
Yes
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Wool
Yes
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Net Dimension (WxHxD)
600 x 850 x 600 mm
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Net Weight
69 kg
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Gross Dimension (WxHxD)
670 x 890 x 674 mm
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Gross Weight
71 kg
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Full Depth Including Protruding Part
630 mm
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WiFi Embedded
Yes
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SmartThings App Support
Yes
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Security Update Period (At least 5 years from launch of product)
31 December 2029
Reviews
Bespoke AI Front-Load Washing Machine Series 8 AI Energy 9KG
- Customers praise the exceptionally quiet operation, even during spin cycles, comparing it favorably to older models.
- Many highlight the AI Wash system for automatically detecting soil and adjusting water, detergent, and cycle settings.
- Reviewers appreciate the Auto Dose convenience and SmartThings app integration for remote control and cycle updates.
- Most commend the modern design, 11kg capacity for large loads, and notable energy efficiency savings.
- A few report minor software interface issues or rare mechanical concerns, though most still recommend it.
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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128 Reviews
2026-07-18
Chesham
Samsung
We are sorry to read that you have not had the service that you deserve and have had countless issues with your Washing Machine. This is not how we expect our products to perform like, and we will do everything in our power to get this resolved as quickly possible. Our engineers are highly trained and will get to the bottom of this swiftly, and if they are unable to repair this, you will be contacted to discuss alternative options. We value your loyalty to us, and this feedback helps us improve our services in the future, and we can assure you that care about all of our customers and your happiness and resolving issues is our top priority. We'd recommend reaching out to our Support Teams who will make sure this matter is resolved urgently. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-07-01
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^AL at Samsung Support
2026-06-25
London
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Samsung
It's great to hear that you're enjoying the wonderful features of your Bespoke AI Front-Load Washing Machine Series 8, Paty, from the huge 11 KG capacity allowing you to wash more at once, to the Samsung SmartThings app, which delivers a whole new world of convenience. The operation is quiet and efficient, and the overall performance is excellent! Thank you for sharing your five-star review, and keep enjoying. ^EW at Samsung Support
2026-05-19
Samsung
Excellent to see that you're having a five-star experience with your new Series 8 Washing Machine, Doug! With an Energy Efficiency rating of A and an extensive list of cycle options, this machine looks after your pockets in more ways than one. New technology can certainly take some time to adjust to when introducing it into our lives. For any help settling in, we’re always here for you. You can find the contact details and operating hours of our Support Teams here, should you need us: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2026-05-04
West Sussex
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Samsung
We are sorry to see that you are having issues with your Washing Machine, Michael. Our engineers are highly trained, and they will get to the bottom of any issues that may be happening. If they are unable to find any issues, we are confident in their findings, and a repair would not take place. Before going to an engineer, our colleagues will do a thorough troubleshooting steps to get to the bottom of this before sending it to our engineers. We'd recommend continuing to liaise with our Support Teams who will get to the bottom of this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-04-26
Samsung
We're sorry to hear that the door seal on your Bespoke AI Washing Machine Series 8 has broken, Des. We're on hand to assist, and our authorised engineers can repair the seal for you. The engineer will inspect the seal to determine if the failure was due to a manufacturing defect or external damage, and you can learn more about your warranty cover here: https://www.samsung.com/uk/support/warranty/ Our Support Teams can book your repair for you, and you can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ If you prefer, you can self-book your repair here: https://www.samsung.com/uk/support/repair/ We hope this information is helpful. ^EW at Samsung Support
2026-02-02
East Midlands
CX
Thank you for your in‑depth review of your Bespoke AI Front‑Load Washing Machine Series 8, Jilly! It’s great to know that the 11kg capacity fits seamlessly into your kitchen while delivering noticeably cleaner and softer results. As you mentioned, features like Auto Dose and remote control via Wi‑Fi and SmartThings offer fantastic flexibility, allowing you to run washes while you’re out and making everyday laundry that little bit easier. We also appreciate your comments on energy efficiency and value for money, as this appliance is designed with both environmental impact and lower running costs in mind. We hope your washing machine continues to impress for many years to come! ^CL at Samsung Support
2026-01-18
CX
Fantastic to see how much you are enjoying your Series 8 Washing Machine, Andrius! This incredible appliance was built with only the highest quality materials, with a super sleek design to match any home. SmartThings adds a whole new world of convenience, with the intuitive app allowing you to control every aspect of each cycle and stay informed remotely. With so many epic features, including Ecobubble, AI cycles, and Auto Dose, it's easier than ever to ensure that your clothes are perfectly clean, and each cycle is economical. Not to mention, the Digital Inverter ensures that each cycle runs as quietly as possible, and with a spacious 9KG drum, you can cut down on cycles. Laundry day will be a breeze for years to come! ^SK at Samsung Support
2026-01-16
Samsung
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. We hope you continue to enjoy! ^KF at Samsung Support
2026-01-14
London
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CX
We're sorry to see that you are facing issues with mould on your Series 8 Washing Machine, Dazza. This certainly isn't the experience we would expect from such a high quality machine. When liquid is left in a dark place, it can promote the growth of mould. Please take a look at the following guide from our US colleagues, which will help you address this issue: https://www.samsung.com/us/support/troubleshooting/TSG01110749/ If the mould persists, please don't worry, we're here to help. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ You have a great appliance, and we're here to help ensure that you can thoroughly enjoy it. ^SK at Samsung Support
2026-01-08
CX
Excellent to read how much you are enjoying the efficiency and quality of your Series 8 Washing Machine! This incredible appliance will be providing you with perfectly clean laundry for years to come. ^SK at Samsung Support
2025-12-30
Grimsby
CX
We’re sorry to hear that, after 25 months, you’re unable to use your Bespoke AI Front-Load Washing Machine Series 8 due to an issue. To use the 5-year extended warranty, appliances must be registered manually at the time of purchase. You can find all the details for registering future products here: https://www.samsung.com/uk/fiveyearwarranty/. Our engineers are ready to help with an out-of-warranty repair, so you can get back to using your appliance quickly. To book, call 0333 000 0333 (Mon–Fri: 8am–8pm; Sat–Sun: 9am–6pm), start a Live Chat: https://www.samsung.com/uk/support/contact/, or book online: https://www.samsung.com/uk/support/repair/. ^CL at Samsung Support
2025-12-09
CX
It is great to see you are loving your new Washing Machine! We know you'll be loving this epic appliance for years to come! ^LB at Samsung Support
2025-12-06
CX
Thanks for sharing your five star review, Zezee! We're thrilled to hear that you're enjoying all the fantastic and efficient options that are on offer with your Bespoke Series 8 Washing Machine. The wide variety of features and cycles available ensures that laundry days have never been so easy! ^EW at Samsung Support
2025-10-30
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-10-25
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Washing Machine! Thanks to SmartThings, you can do more than ever to take your washing machine to a whole new level! ^LB at Samsung Support
2025-10-22
Dorking surrey
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Samsung
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-10-22
Samsung
We're so pleased to hear that you're enjoying your Samsung Series 8 Washing Machine. The peaceful noise level is a result of our innovative Digital Inverter Technology, which brings you all of the performance and none of the noise. The super high levels of efficiency are beneficial for both your finances and the environment. Thanks for the five star review, you've made our day! ^EW at Samsung Support
2025-10-21
CX
We're delighted to see how much you are enjoying your Series 8 Washing Machine, Scotty! With the 11 KG capacity and extensive features, this appliance has all of your laundry needs covered. Not to mention, it's super quiet and sleek, making it the perfect addition to your home! ^SK at Samsung Support
2025-10-20
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Samsung
We’re sorry to hear that your 6-month-old Series 8 Front-Load Washing Machine isn’t working, and that you’ve been unable to use it. We appreciate that our engineers are currently working to repair your product by replacing some of its parts. While we understand that the process is taking longer than expected, please be assured that our team is doing everything possible to get your appliance back up and running as soon as they can. We also want to reassure you that treating our customers with the utmost respect and professionalism is extremely important to us. Your feedback will certainly be passed on to help us improve in this area. ^CL at Samsung Support
2025-10-17
Oxford
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CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! From the huge 11kg drum size, incredible Digital Inverter Motor, giving you peace and quiet, to the epic SmartThings features, washing has never been easier, and will no longer be a chore! ^LB at Samsung Support
2025-10-12
Doncaster
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CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Bespoke AI Front-Load Washing Machine, Ant! Thanks to the Digital Inverter Motor, you'll get peace and quiet whilst your machine works hard to give you the best performance! ^LB at Samsung Support
2025-10-11
South Wales
CX
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-07
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^SK at Samsung Support
2025-10-01
Derby
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-30
Brighton
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Samsung
We're glad to hear that you are very happy with your Series 8 Lou! ^CL at Samsung Support
2025-09-27
CX
Welcome to the Samsung Home Appliance family, Sarah! You have chosen a great appliance, and you will not be disappointed! From the awesome AI features, to the Digital Inverter Motor, you'll get the best experience possible, and Galaxy AI will take you to new heights of the Galaxy universe! ^LB at Samsung Support
2025-09-26
CX
Thanks for taking the time to leave a review of your Bespoke AI Front-Load Washing Machine Series 8. We're sorry to hear that the SmartThings app has not met your expectations. We ask that you contact us so that we can look into this and assist you with the app. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-23
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CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-09-17
London
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CX
Thanks for taking the time to leave a review of your Bespoke AI Front-Load Washing Machine. We're sorry to hear you are experiencing these issues and did not have a good experience with our Support Team. Due to the physical damage on the device, it will need to be repaired by an engineer. For this we would recommend contacting our Home Appliance Team, who will be able to help. You can contact them here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-17
CX
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-07
Kent
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Series 8 Washing Machine! ^EW at Samsung Support
2025-09-03
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2025-08-27
Reading, UK
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CX
Thank you for your five-star review, James! We are thrilled to hear you are enjoying your new Samsung Bespoke washing machine Series 8, and especially its large capacity, sleek design, and the convenience of AI-powered automatic settings with auto-dosing. It’s great to know these features are making laundry day simpler and more efficient for you. We are also glad the child lock is helping keep your little one safe, and we appreciate your feedback on making it even easier to apply. Suggestions like yours help us improve future models, and we love your idea about assigning custom settings to a quick access button. We’ll be sure to pass that along to our product team. Upgrading from a 5.5kg machine is a big leap, and we’re delighted that you’re finding great value, especially through the Samsung Student Store. Thank you again for choosing Samsung! ^CL at Samsung Support
2025-08-27
CX
We are over the moon to read you are enjoying your spectacular Bespoke AI Front-Load Washing Machine, Victor! You'll be washing your clothes in a first-class performance machine for years to come! ^LB at Samsung Support
2025-08-26
Edinburgh
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CX
It's excellent to see that you're loving your Bespoke AI Front-Load Washing Machine, particularly how quiet it is, so thank you for your feedback, Peter. ^DB at Samsung Support
2025-08-19
Northamptonshire
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^LB at Samsung Support
2025-08-13
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-08-12
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-08-08
Ipswich
CX
We love reading that we’ve given you that five-star feeling, Ian. Keep enjoying! ^CH at Samsung Support
2025-08-02
CX
Thank you for taking the time to share with us this stellar review about your experience with the incredible Bespoke AI Front-Load Washing Machine Series 8, Charlie! It is fantastic to hear that the massive capacity of this appliance is perfect for the daily needs of your happy family of 6, and that you are also impressed by its brilliant washing technology and great range of cycles. Additionally, we are glad that you are happy with its excellent washing results, as well as with its incredibly useful Auto Dose function. The Series 8 has already become a much-loved appliance in your happy household! ^CL at Samsung Support
2025-07-14
CX
It is great to see you are loving your Samsung Series 8 AI Energy Smart Washing Machine! Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the best wash! Along with AI Ecobubble™, your machine will mix air, water and detergent to create bubbles even at cooler temperatures, enabling you to reduce your energy usage whilst maintaining the first-class wash! ^LB at Samsung Support
2025-07-10
West Midlands
CX
We are over the moon to see you are loving Samsung Series 8 AI Energy Smart Washing Machine! With AI Ecobubble™, your machine will mix air, water and detergent to create bubbles even at cooler temperatures, helping you bring down those bills! Enjoy! ^LB at Samsung Support
2025-07-06
CX
We are glad to read that you think the Samsung Series 8 AI Energy Smart Washing Machine is a great appliance, Scottie! It is great that you found it very easy to set up, and that you are also happy with its premium design and lovely tune at the end of the cycle! This incredible product is now ready to wash all your clothes efficiently, thoroughly and gently for a true five-star experience! ^CL at Samsung Support
2025-07-05
Ireland
CX
Thank you for taking the time to review the Series 8 Washing Machine, Ady. We pride ourselves on creating appliances that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We'd love to help you get the most out of your washing machine. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-06-22
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CX
Wow, we're thrilled to see how much you are enjoying your Series 8 Washing Machine! The Digital Inverter ensures that this machine can run at whisper quiet levels, with the only sound you hear being the delightful tune that signifies your fresh laundry is ready. SmartThings opens up a whole new level of convenience along with smart device integration, allowing you to control every aspect of each cycle remotely. You'll be loving this stylish and efficient machine for years to come! ^SK at Samsung Support
2025-06-14
CX
Thank you for taking time to review your Samsung Series 8 AI Energy Smart Washing Machine, Ally! Thanks to SmartThings, tracking your wash, along with the energy usage will help you bring down those bills! With AI Wash, your machine will use four sensors to weigh your wash load and check the level of soiling to adjust the water, amount of detergent dispensed, rinse time and spin speed to give you the ultimate wash. If you are putting heavy loads in your appliance, this can make the wash time longer. We recommend not to overload your machine to give you the best wash! We appreciate your feedback regarding the display, we will take this on board to help improve our products. ^LB at Samsung Support
2025-06-10
CX
It is great to see you are loving your Samsung Series 8 AI Energy Smart Washing Machine! Thanks to the incredible AI Wash, where the four sensors will take the guesswork out of washing by checking the level of soiling to adjust the water, amount of detergent dispensed, rinse time and spin speed! Not only this, but with Auto Dose will use the right amount of detergent depending on the cycle! We have taken the chore out of washing! ^LB at Samsung Support
2025-06-02
CX
We're thrilled to see that the Series 8 Smart Washing Machine is making laundry day easier for your mother! We designed our appliances with real-life needs in mind, and it's wonderful to know that features like the large display and auto dispenser are providing the accessibility and convenience your mother needs. It’s especially rewarding to learn how the SmartThings app integration has simplified cycle selection and monitoring, offering peace of mind about when the wash will be completed. Our goal is to empower our customers by blending innovative design with user-friendly features, and your feedback confirms we’re on the right path. Thank you again for choosing Samsung. We remain committed to enhancing everyday tasks through smart, accessible technology for everyone. ^CH at Samsung Support
2025-06-02
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CX
Thank you for taking the time to share your in-depth review, Gary. We're delighted that after your extensive research and careful comparison, you chose our Series 8 Smart Washing Machine for your family's needs. Your thoughtful evaluation of its features confirms that we’re on the right track with innovations like our 15-minute quick wash, QuickDrive cycle shortening, and Auto Dose system, which are designed to simplify laundry day and deliver performance that’s both smart and efficient. It’s fantastic to see that the integration with the SmartThings app has enhanced your experience, being able to control cycles, adjust settings, and receive accurate notifications is exactly the kind of convenience we aim to provide. Your feedback on features such as AI Wash and the precise “time to end” function is greatly appreciated, as it motivates us to keep pushing the boundaries of what our appliances can do. We also value your honest observations regarding the screen's visibility in direct sunlight and the door delay after cycles. Your insights help us understand real-world usage so that we can make updates and improvements for the future. Suggestions like having individually dedicated drawers for different detergent types are the kind of ideas that inspire our ongoing commitment to product innovation. Thank you again for your support and detailed feedback. We’re proud to be a part of your everyday life and look forward to continually enhancing your Samsung experience with reliable, cutting-edge technology. ^CH at Samsung Support
2025-06-01
London
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CX
We are sad to see your washing machine is not performing to its full potential, Darlet. If your washing machine is overloaded, it can cause socks to occasionally get stuck in the door seal, and this can be normal behaviour. What our colleagues have advised will help you reduce this. We will take your feedback on board to help improve our services. ^LB at Samsung Support
2025-05-28
CX
Congratulations on your amazing Samsung Series 8 AI Energy Smart Washing Machine, Flossy! Now that your fantastic appliance is all set up, you are ready to enjoy its smart, intuitive and quiet operation for a five-star experience! ^CL at Samsung Support
2025-05-26
CX
We are thrilled to see you are loving your spectacular Samsung Series 8 AI Energy Smart Washing Machine, Abdul! From AI Wash, with four sensors weighing your wash load and checking the level of soiling to adjust the water, amount of detergent dispensed, rinse time and spin speed to SmartThings, helping you bring down your bills whilst maintaining the best performance, you will be blown away! ^LB at Samsung Support
2025-05-21
CX
We're thrilled to see how much you are loving your Series 8 Washing Machine, Rose! This capable appliance is packed full of useful features and settings, putting you firmly in control of your laundry. With it being such an intuitive display, you'll become an expert in every option in no time. Keep enjoying! ^SK at Samsung Support
2025-05-20
CX
We are over the moon to see you are enjoying your spectacular Samsung Series 8 AI Energy Smart Washing Machine! Thanks to the incredible AI Ecobubble™ technology, your washing machine will mix air, water and detergent together to create bubbles even at cooler temperatures, helping you bring down those bills! Not to forget, you will get peace and quiet, thanks to the Digital Inverter Motor, you can rest easy knowing your clothes are in good hands! ^LB at Samsung Support
2025-05-18
Great Yarmouth
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CX
Thank you for taking time to review your Samsung Series 8 AI Energy Smart Washing Machine, Mahrasha! Thanks to SmartThings, you can schedule a wash from anywhere, and with Laundry Recipe, it will recommend the best cycle for type of garment inside the machine. Here is a guide to help you use SmartThings: https://www.samsung.com/uk/support/mobile-devices/how-to-use-smartthings/ If you have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-13
Bilston
CX
We are disappointed to see you are not enjoying your Samsung Series 8 AI Energy Smart Washing Machine, Denis. With the Super Speed function where you can have spotless clothes in only 39 minutes. From Bubble Soak Cycle to the Less Microfibre Cycle, we know you will have plenty of options to get the ultimate wash! Along with Hygiene Steam, it will banish things you can't see from bacteria, pollen, dust mites and more, giving you a cleaner wash! We'd recommend contacting our Home Appliances Team who will get you up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-08
CX
Thank you for your fantastic review! We're thrilled to see the Series 8 Washing Machine has exceeded expectations with its impressive capacity, sleek design, and whisper-quiet operation. Creating appliances that seamlessly blend efficiency with style is our goal, and we're delighted that it's a standout feature in your home. The convenience of larger loads, smart scheduling, and advanced app integration are designed to make laundry effortless. It's great to see that energy-saving insights and the automatic detergent dispenser have helped simplify your routine while reducing costs. Your satisfaction means the world to us, and we're grateful for your feedback. Here's to many more hassle-free laundry days with your Samsung washing machine! ^CH at Samsung Support
2025-05-05
CX
Your Series 8 AI Energy Washing Machine is so much more than just a stylish package, as it will deliver the best results with every cycle. It's great to see that you're finding it simple to use, Jimmy, so we appreciate your feedback. ^DB at Samsung Support
2025-05-03
East anglia
CX
We'd like to help make sure that you're getting the best performance levels from your Series 8 AI Energy Washing Machine, Bett, so we'd recommend speaking to our Customer Support team so that they can look into this with you and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2025-05-01
CX
Your Series 8 AI Energy Washing Machine is packed with intelligence, so that it can take all the guess work out of your laundry days, and it will remain whisper quiet no matter how intense the cycle needs to be. We're glad that you're loving it, Abbie. ^DB at Samsung Support
2025-04-26
Salisbury, Wilts
CX
Thank you for taking the time to share with us this review about your Samsung Series 8 AI Energy Smart Washing Machine. We are pleased to read that you think this is a good appliance overall, and that you are particularly happy with its massive capacity, premium design, thorough cleaning performance and lovely tune at the end of each cycle. Still, we also appreciate that you find it is noisier than expected when spinning, and that the Auto Dose and AI Wash features are not quite meeting your expectations. Please don't hesitate to speak to our Home Appliances specialists, who will be ready to share with you the best tips about how to get the most out of this appliance, which is packed with brilliant features and advanced technology to turn doing laundry into a smart and pleasant experience. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-04-17
2025-04-17
South East UK
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CX
Congratulations on your fantastic Samsung Series 8 AI Energy Smart Washing Machine, Kaur! This brilliant appliance isn't just packed with the absolute best of our washing technology and smart features to turn doing laundry into a brilliant experience; but its massive drum capacity also allows you to wash larger loads to save time and money, without having to compromise on space. We are also glad that you are impressed by its excellent performance and efficiency, and that you are making the most of its extremely useful 15' Quick Wash cycle. The Series 8 is a prestigious and trustworthy addition into your home! ^CL at Samsung Support
2025-04-13
Anglesey
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2025-04-09
CX
We're pleased to see that you are enjoying your Series 8 Washing Machine! This intuitive machine makes laundry day a breeze, enriching your daily life. We're a fan of making your life easier! ^SK at Samsung Support
2025-04-07
Barnet
2025-04-02
CX
It is great to see you are loving your Samsung Series 8 AI Energy Smart Washing Machine. Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give the first-class wash you deserve! With AI Wash, your machine cleverly detects the weight of your load and level of soiling to adjust the water, amount of detergent used, rinse time and spin speed! ^LB at Samsung Support
2025-03-28
Belfast
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CX
We are over the moon to see you are enjoying your spectacular Samsung Series 8 AI Energy Smart Washing Machine, Jules! Thanks to the incredible AI Ecobubble™ technology, your machine cleverly mixes air, water and detergent to create bubbles to wash your clothes at cooler temperatures, helping you get the ultimate wash whilst reducing those bills! ^LB at Samsung Support
2025-03-23
2025-03-13
Gillingham Kent
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CX
We're delighted to see how much you are loving your Series 8 Washing Machine! The Digital Inverter allows it to run as quietly as possible, and AI features help you ensure your laundry gets the five-star treatment with ease. It's great that you were able to take advantage of extended warranty and cashback offers - we love spoiling our customers! ^SK at Samsung Support
2025-03-10
CX
It's fantastic to see that you're off to an excellent start with your Series8 AI Energy Washing Machine. It has everything that you'd need to clear any type of laundry pile quickly and efficiently. ^DB at Samsung Support
2025-03-07
CX
The control panel of your Series 8 AI Energy washing machine has been designed to be instinctive, so it's always easy to select the most effective cycle for any wash load. It's energy efficiency will help keep your bills lower than the size of your laundry pile. ^DB at Samsung Support
2025-03-07
CX
We are pleased to read that you are fully happy and satisfied with your incredible Samsung Series 8 AI Energy Smart Washing Machine, Masha! As you mentioned, not only is this top-quality appliance very quiet while it washes all your laundry gently, thoroughly and hygienically for the greatest results; but it also comes with a series of incredibly useful smart features, which give you full control over it directly from your phone, as well as full visibility over its energy consumption. Additionally, this superb product also comes with an extended 5-year warranty, so you and your family can make the most of it with full peace of mind and for a very long time to come. ^CL at Samsung Support
2025-03-07
CX
We want to make sure that you're able to use your Series 8 AI Energy washing machine right away, Andy, which is why we've ensured the initial setup is so simple. The 11kg drum will not only help clear any laundry pile quicker, but also tackle any larger items that require a clean. We're glad that you're loving it. ^DB at Samsung Support
2025-03-06
CX
Thank you for taking time to review your washing machine! From the incredible Auto Dose feature to monitoring your bills with SmartThings, we have you covered! Thanks to the awesome AI Wash, we have taken the guesswork out of the perfect wash with four sensors that weights your wash load and check the level of soiling to adjust the water, amount of detergent dispensed, rinse time and spin speed! We appreciate your feedback, if you ever have any questions on how to make the most out of your machine, our helpful Home Appliances Team are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-03-03
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2025-02-12
Lisburn, N Ireland
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2025-02-03
CX
Thank you so much for writing a review for your new washing machine! The huge 11kg drum allows you to wash more at once, meaning less loads a week, and the large drum also makes washing bedding and other large items easier! With AI Energy and Auto-Dosing features your washing machine is more eco-friendly than ever before, and the incredible warranty provides peace of mind for the future! ^CR at Samsung Support
2025-01-31
CX
We're ecstatic to see you're loving the Series 8 Washing Machine, Steve! With its quiet operation, sleek design and SmartThings which can help reduce your energy bills, it is indeed a great appliance! Many thanks for the five stars! ^CH at Samsung Support
2025-01-31
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CX
It's superb to see that your new Series 8 A Energy Washing Machine is already proving to be a significant update to your previous model, and managed to get it up and going swiftly. You'll find all the options that you need to take provide a comprehensive clean to any item that requires it. ^DB at Samsung Support
2025-01-30
St Albans
CX
It is great to see you are loving your superb Samsung Series 8 AI Energy Smart Washing Machine! Thanks to the powers of SmartThings Energy, you will be saving money on your bills by reducing energy use by up to 70% with SmartThings AI Energy mode! Not only that, with Auto Dose, we have taken the guess work out of the amount of detergent to use, this feature knows just the right amount for every load! ^LB at Samsung Support
2025-01-18
London
CX
Lovely to see how much the stylish Series 8 Washing Machine is enriching your home life! The AI features are truly unbelievable, helping your washing machine work for you, rather than the other way around. This appliance is efficient in every way possible - the Class A energy efficiency rating goes perfectly with the Auto Dose to ensure that it only uses the resources it needs to get the job done. It's a real laundry powerhouse with a great theme song! ^SK at Samsung Support
2025-01-17
York
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Thanks so much for your review! It is a joy to see how pleased you are with the spectacular washing machine! The incredible performance ensures fresh, clean results for every load! With a stunning design, large drum capacity, intelligent features and low-cost operation will ensure you remain impressed for many years to come! ^CR at Samsung Support
2025-01-12
Ireland
CX
Thank you for raising this, Bogdan. We are very sorry that you are unhappy with your new washing machine and disappointed by the results it provides. This is certainly not what we expect to hear, and we are keen to speak with you directly to discuss your washers performance and how you are using it. With more information we are certain we can provide the support you need to get the best results possible. You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2025-01-09
Glasgow
CX
We're so happy to see you're loving the Series 8 Washing Machine! Advanced technologies enhance the washing performance and reduce the wash time, which reduces its energy use! Monitor and reduce your washing machine's energy use with SmartThings AI Energy mode*. For cycles using AI Energy mode you can reduce energy use by up to 70%. Many thanks for the five stars! ^CH at Samsung Support
2025-01-02
CX
We are over the moon to see you are loving your Samsung Series 8 AI Energy Smart Washing Machine, Jules! Thanks to AI Ecobubble™, the machine cleverly mixes air, water and detergent to create bubbles that wash your clothes at cooler temperatures, bringing down your bills whilst maintaining a first class wash! The sleek design will make washing no longer a chore! If you have any questions on how to get the best out of your washing machine, you can contact our Support Teams who will be on hand to assist in any way they can. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-12-31
CX
We are thrilled to see you are loving your spectacular Samsung Series 8 AI Energy Washing Machine, Matt! From AI Wash helping to take the guesswork out of the perfect wash to the incredible Auto Dose, we have now taken the chore out of washing! Not only that, but you will have peace and quiet thanks to the Digital Inverter Technology, helping you go about your day whilst your machine works hard to wash your clothes perfectly clean! ^LB at Samsung Support
2024-12-21
CX
Thank you for taking the time to let us know how pleased you are with this incredible washing machine, Andi! Although it's fab to see how pleased you are with the cycles options and overall performance, we are sorry you are having trouble with smaller items. In such instances, we recommend using a mesh laundry bag. Placing smaller items together within the mesh bag will ensure they are fully washed and do not get stuck within the door. ^CR at Samsung Support
2024-12-19
Glasgow
CX
Thank you for your feedback, although we do regret seeing that you're not getting everything that you were hoping for from your Series 8 AI Energy Washing Machine. You will get the best possible wash whatever the load, and it will provide you with a silent run at all times. All the preset programmes have been designed for maximum efficiency, so that you do get the best results, but we can understand your frustration if you would prefer them to offer more options to alter them to fit any specific needs. We'll happily take on all your comments regarding additions and alterations that you'd like to see, so we can keep on looking for ways to improve everything that we release. ^DB at Samsung Support
2024-12-15
CX
Thank you so much for your spectacular review, Kriss! We are overjoyed to see how impressed you are with your new washing machine! We know you're going to be blown away for years to come! ^CR at Samsung Support
2024-12-06
2024-12-06
CX
We are elated to see you are loving your Series 8 AI Smart Washing Machine, Dan! Thanks to the SpaceMax™ technology, you have an exceptional 11KG drum whilst maintaining the sleek design on the outside! ^LB at Samsung Support
2024-12-06
Cambourne, Cambridgeshire
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CX
Thanks for sharing your insight with us, Elkin! It is a pleasure to see how versatile you are finding your new washing machine! With a plethora of customisable cycles, intelligent features and a sleek, modern design, it's no wonder you're so impressed! Enjoy! ^CR at Samsung Support
2024-12-01
CX
We are overjoyed to read that you are happy with the quiet operation and impressive drum capacity of your amazing Samsung Series 8 AI Energy Smart Washing Machine, Bob! This impressive appliance will help you keep all your clothes freshly clean in the smartest way possible. Enjoy! ^CL at Samsung Support
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Solutions & Tips
*Purchase from samsung.com between 27.04.2026 and 12.05.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.
Subject to status and credit approval. Finance provided by PayPal Credit. Samsung Electronics (UK) Limited acts as a broker and offers finance from a limited number of providers. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD. Please be aware that late or missing repayments may also affect your credit rating, which could make it more difficult or expensive for you to obtain credit in the future. T&Cs apply.
